BlackBerry Z10 two issues I am

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• BlackBerry Z10 Hub issues

  Hello, my Z10 went, when turned back on,... all contacts had disappeared, as well as all accounts of the em, also hub of blackberry, said only 'preparation' Blackberry hub... "that's...

  pls u can help me... or what I can do... to recycling contacts and basically all the em left...

  Thank you

  Wow and then will restore all the data and contacts, count em etc. ?

  Thanks for your help.

• Q10 Q10 10.3.2 Blackberry BlackBerry password ID issues

  01:14
  Hi, I need help with the Blackberry ID related issues. I recently got a Blackberry from my brother who went to the army where it is limited to use only a device equipped photo of Q10 Q10. Before moving to me, it has disabled Blackberry Protect and delete his personal data and I created my new Blackberry ID associated with my email of the company. However, as has happened the weekend, I couldn't "confirm" my email of the company (Blackberry ID) within 72 hours, and I refreshed the email confirmation, but for some reason, the BlackBerry ID password is incorrect and I can't 'confirm' the new password. Now when I click on BlackBerry ID of parameters, it is said; BlackBerry locked ID
  BlackBerry ID password was entered several times incorrently. For security, your account has been locked. If you need create a new password, press Reset. When I clicked "Reset", there was a Question of recovery of the password when I recognize established when I created my BlackBerry ID. Because I can't recognize such a Question of safety, I can't go forward. Can you please what is happening or what I did wrong?

  Here is the information on BlackBerry ID of 'settings ';
  BlackBerry ID username: my email company (not my brother ID more)
  First & last & pseudonymous: my good names (not my brother more)
  Status of Confirmation e-mail: "unconfirmed".

  And here's what I did after I got on the phone;
  1. I have set up my new BlackBerry ID at the stage of initial configuration without a SIM card inside.
  2. I have never 'confirm' email (BlackBerry ID) within 72 hours. And since then, I can't email confirmation.
  3. I use Q10 with connections wifi at home & work.
  4. I finally incerted my SIM card, but I can't access the BlackBerry World.
  5. I took out my SIM card.
  6. Although I could never "confirming" State ID of BlackBerry, BlackBerry Protect is ON (enable) and I can't turn it off (keeps prompting the BlackBerry ID password associated with my email of the company and it is incorrect)
  7. I do not recognize the "recovery password (security) issue".

  I read on internet that with BlackBerry Protect 10.3.2 feature is ENABLED, data wiping is useless without the BlackBerry ID password and it always will make the phone unusable. So I'm stuck...
  At this moment, what I can do? And who instituted the "BlackBerry Password Recovery/Security Question in the first place?" I had to 'Confirm' the status of e-mail before using the phone? Can I go ahead and wipe my Q10 without knowing the 'BlackBerry ID password' or 'The password recovery Question?' I would be able to implement the new BlackBerry ID and the new password with my email of the company again? I'm just afraid that I'll do my Q10 permanently out of use. And what is locked BlackBerry ID (account)?

  Sorry for writing such a long message, but I just don't know what to do now...

  Two copies:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/BlackBerry-Q10-10-3-2-ID-password-issues/m-p/3...

• BlackBerry, BlackBerry Z10 Z10 - battery drains very quickly even in sleep mode

  My BlackBerry Z10, model number: STL100-1 v10.3.1.1565 of running operating system is suddenly cause battery drain issues. Earlier it used to happen very often that the battery begins to elapse without reason to a very fast pace, say, 100% to 20% in 2 hours standby.
  From last 3-4 days, which happens all the time, I'm charging my Z10 to 100% and the battert runs in an hour or two with the phone gets hot as hell. Seriously, the temperature of the phone rises as it is boiling. It wasn't even a year and I am facing this problem. I was never tired of BlackBerry despite its app support deficiency compared to Android and iOS smartphoned but now I want to throw the phone in the river.

  What Android apps you have installed?

  Try first, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Look at your device sometime and see how it goes.

• BlackBerry Z10 tries to remove newly BBID Z10 configuration and use an existing BBID

  Hi, I recently bought a new Blackberry Z10 camera. I started setting up. I wanted to create a Blackberry user ID if I entered an email address that I use frequently. I got an error message stating that the e-mail address is already in use. I thought that I never used a Blackberry ID/product/service forward. I couldn't understand why this email address was used, then after you have re-entered it a few times I decided to try using another email address that I use as often. I put the BBID using another email address, however I have not confirmed it yet. A few hours later, I realized why Blackberry gave me an error message on the first email address, I tried to use. On two or three years I created BBM on my Iphone with a Blackberry ID for text messaging. I used a couple of times and didn't use it thereafter. The next day I went in my email account to see the email confirmation for the BBID I put in place a few days ago. Rather than confirm the BBID, I saw an option: If you did not create or do not recognize this account, remove this BlackBerry ID. Which is what I did. I deleted it. Because I didn't use this BBID. Then I tried to connect the Z10 with the BBID, I created three years ago (before logon on the phone I have to reset my password on the site Web of Blackberry). I could not log in with the old BBID, I created while all the information is correct (I can log on to the Web from Blackberry site, see my profile and settings). The phone tell me the username and password is wrong when I click on the button check that it is just for the opening session with my information screen. The problem is that the phone keeps the profile settings and e-mail address since when I put in place a few days ago and I can't get rid of it, because it is associated with the phone. I read on the forum somewhere, that, in order to get rid of a BBID who is on the phone, I would need to do a reset and community support of Blackberry. Not sure if this is true. The issue is when I try to do that, I have to enter the password that I deleted so I'm stuck BBID. Don't know what to do. I'm all new to Blackberry and would appreciate any support you could give me to solve this issue.

  Hello and welcome to the community!

  Unfortunately, you are now in a difficult situation...

  Mioprincipe wrote:

  I read on the forum somewhere, that, in order to get rid of a BBID who is on the phone, I would need to do a reset and community support of Blackberry. Not sure if this is true.

  Indeed, this information is true. The only way to remove the association between a device and a BBID must WIPE the device. But... you've discovered...

  Mioprincipe wrote:

  The issue is when I try to do that, I have to enter the password that I deleted so I'm stuck BBID. Don't know what to do.

  This means that the device must execute the last branch 10.3.2.xxxx of the operating system, which includes the anti-theft function required by the Government, which requires that before a device is deleted, the anti-theft function BBProtect be first to be defeated before the wipe. Without this step, after the wipe, the same BBID is required (to prevent a thief using the device at all).

  Here is some useful information (all the "official" BB staff):

  • http://helpblog.BlackBerry.com/2015/06/getting-started-with-anti-theft-protection-in-BlackBerry-10-o...

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person, or online, please contact them for assistance.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Good luck!

• BlackBerry Z10 Default earpiece/Headset Bluetooth / output Audio Plug

  During the drive, I have a kit hands free bluetooth (speaker jabra) and I have the audio output taken mini plugged into my car for audio (stereo / music).

  During audio playback to my car, it uses the audio Jack very well, the problem is when I receive a call, I want to use the bluetooth headset device instead.

  Now when I receive a call, the audio of the call is routed to the mini taken and I have to manually select the helmet after answering the call which is a pain in the...

  Is there a way to set the default device for different outputs.

  for example

  Use the mini as the audio device output by default when the music plays.

  When I get a call, use the headset as default device bluetooth for phone calls.

  When I hang up, swinging back to the mini taken (because it is the default device for audio)

  In addition,

  I ordered the bridge thinking music that he could solve my problem.

  Will I have the same problem with it when 2 bluetooth devices are connected? for example, the audio gateway and my bluetooth headset.

  Should be able to assign the bluetooth services specific to the results of the default value.

  for example Audio > mini plug if it is present as a default value if no, he can use bluetooth

  Calls > bluetooth headset.

  Hope that makes sense.

  Dave

  The Blackberry music gateway solves this problem (kind of) works better... when the two jabra or any other headset device is connected and the music gateway is connected it muffles call correctly and works correctly...

  The new problem is introduced only if you have a headset (bluetooth or hands-free headset) that also supports music services. (The two compete to connect to theses services)

  I suggest buying a hands-free device that does not support music services (only a helmet) and then you should not meet for the problem below

  Read this new thread to see the solution to this new problem, if it still exists.

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Bluetooth-services-and-BB-music-gateway-enable...

• Capture screen blackBerry Z10 image problem

  Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
  Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

  Thanks in advance,
  Faiz

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB33788 Photo taken 10 BlackBerry smartphone is not found in the app screen shots

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Z10 reduce an image file to be attached to an e-mail message on a new Z10

  Hello there, recently got a new Z 10, love it by the way.   Does anyone know how to reduce the image files that you take with the Z10 to attach one or more to an e-mail message.   There is no prompt in the options to reduce the size and the process that notifies you that the files are in the large shipment.  I tried all the visible change icons popping up, but none of them are associated with the reduction of file.

  I would appreciate a well-informed response.

  Thank you, Joseph

  the picture in the z10 editor does a great job with Cup, effects, sharpness, etc.  but there is no re-size. There are two or three free photo editors in appworld that accomplishes this task for you.

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/change-picture-file-size/TD-p/2168885

• BlackBerry Z10 forget my id password.

  Mr President, I registered my id as {DELETED} and I couldn't remember the password again. After I save my Z10 and assign the secting the factory. I couldn't use it again because it asks for my username and password. am from nigeria. need of your greatly to solve.

  MOD Edit: Edited post to remove the personal information in accordance with the Community guidelines and the terms and Conditions of use

  Hello and welcome to the community!

  If you are NOT on OS 10.3.2.xxxx, then please see this post "sticky" for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  If you are on OS 10.3.2, here is the official word from BlackBerry on this issue:

  If you purchased your appliance from ShopBlackBerry, Amazon (U.S. / UK) or the Porsche Design Store, please communicate with BlackBerry using the details on our page contact us.

  Contact us blackBerry > http://blck.by/1MxtqPR

  If you bought your device with a wireless service provider, or a retail store in person, or online, please contact them for assistance.

  When you contact your point of sale, please have the following prepared;

  DO NOT PUBLISH THIS INFORMATION IN THESE FORUMS

  -Your BlackBerry ID
  -Proof of purchase such as a reception
  -A copy of your wireless bill that shows your phone #.
  -A copy of your ID issued by the Government

  Thank you
  @TyW

  Thus, you will need to contact your provider (assuming that you bought from them) and ask them to you degrades to the BlackBerry.

  See you soon and good luck!

• BlackBerry Z10 recharge using Blackberry link

  Hi, when I try to charge my Blackberry Z10 via Blackberry link it ask the password device that I go and she agrees and then it goes to the next screen initialization software update and it's been more than 30 minutes stuck that one screen on the PC and the green light is on, the device. I also want to ask if what he's going to fix my problem of battery because when it reaches 20% if it stops and I have to charge. Which will allow better, a security wipe and a refill using the link to Blackberry.

  Thanks in advance.

  The other thing to try is remove the battery and leave for about 90 minutes. It may take one or two times to do.

  If that still doesn't help not so you can try the wipe of security first, but you may need to replace the battery.

• BlackBerry Z10 need to add a Signature to my text to comply with Bill C-28

  Hi all.  I'm new to the Forum and would like to thank everyone in advance for any help that you can answer with.  I searched some topics before posting without much success.

  Course coming July 1, 2014 Bill C-28 will start which requires all companies to include a link 'stop' of some kinds of all electronic devices.  I need to know how to add a signature with a 'stop' option to my text messages.  Yet once this isn't for the emails that I already put in place for that.  This is for TEXT Messaging.

  So far, everywhere I looked States that Blackberry does not have this option.  Well, if they do not, they understand something quickly.  Apple and Andriods have.

  Please if you have any suggestions that can help, it would be greatly appreciated.

  Again, I use a Blackberry Z10

  Thank you!

  You know that Canada is not the only country in the world right.

  Anyway most of the spammers wouldn't using a BB Phone for spam with they would use a server.

  So with these two points, put aside, I looked coming to 10.3 and could not see anything related to this in there, while the leaves is looking for a third-party application that would allow, I'd be surprised if there isn't at least one in BBW or.

  .. .and that's only for minimum spammers E-mail ,.

  You can use the ability of substitution of Word devices BB10 to be an acronym auto penetrates into your message when typed.

• BlackBerry Z10 urgent help!

  I bought my Blackberry z10 in sim-free February in Scotland, and I have a mobile Virgin SIM card.

  For some reason, I can't update time my phone software and, above all, my phone, operating system of the section software upgrades of my phone and Blackberry link. I am quite puzzled.

  For this reason, I am currently on my phone on the 10.0.10.690 operating system

  My software is stuck on 10.0.10.90

  Can someone help me please? Is this a problem because my phone was purchased sim-free, because Virgin Mobile is the carrier, both, or none of these reasons?

  Try the procedure described in the original post of this thread.

  How to reload your OS Blackberry10

  Pay special attention to the FIRST TWO shots in the post.

• Application of remote desktop of blackBerry Z10

  Nice day

  I had small question, someone has suggestions on the application of remote desktop, I can get for my Blackberry Z10

  remote desktop https://appworld.blackberry.com/webstore/content/21742946/?countrycode=US is also working with BES

  and splashtop work well

  the two are similar, but do almost the same thing

  I used RDP + in the past on java devices

  some work better than others depending on what you want to do

• BlackBerry Z10 Z10 not advising me when the texts/emails/etc. arrive in the hub

  My Z10 using the 10.1.0.4181 software, model STL100-2.

  Since Friday I stopped to receive notifications when a text, email or FB update arrives in the hub, and the LED is not blinking either. The only way can I getmy hub update is by restarting the phone, which is obviously something that's very boring and not something that I can get all few minutes do as I have work to do, but I missed now three texts important members of the family today, more that I am waiting for an important and urgent email regarding my mortgage which I can't afford delay respondent.

  Anyone know what's going on and how can I fix?

  Please check:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/hub-notification-issue-i-think-i-solved-myself-8532...

• BlackBerry Z10 Facebook presents more than once in the HUB!

  Dear all,

  I noticed that my Facebook showed more than once in the HUB! and all instance displays something different from each other. Past instances show old notifications that I deleted a long time ago!

  Whenever a connection and disconnection of the Facebook application, a new instance is created inside the HUB! It seems that there is a serious bug in the HUB or Facebook!

  How can I fix?

  found the solution here:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/two-Facebook-accounts-showing-hub-834878/

  Thanks to the FB developers!