Windows Help and support window Pop Up on startup

Similar Questions

• Windows Help and support keeps popping up.

  I have a hp system I used for aroud 2 years. but for these last days, windows help and support keeps popping up. I checked all the keys of the keyboard, tried to reinstall windows, worked well for 2 days, tried safe mode, but the problem doesn't go away. On-screen keyboard in my system shows that the key to the 'window' is pressed permanently, but it is not. Help, please!

  Hello

  1. What is the brand and model of the keyboard?

  2. have you made any changes to the computer?

  3 have you tried the same keyboard on another computer or another keyboard on the HP system to see if the problem occurs?

  Since the question does not appear 2 days after you have reinstalled Windows, it is possible that some changes have caused the problem as recently installed updates.

• Windows 7 "Help and Support" keeps popping up.

  I tried all the things in the virus check to clean start windows 7 to recharge. The help and Support windows keeps popping up. Why can not simply disable the "helpane.exe"? I can't delete it as it is. To do this I'll have to get another computer.  I had to put it in my computer to work with the pop up window, I can't do anything else!

  Well, I encountered this problem and I see a lot of people ask this question, but I understood what my question was, maybe this will help you if you are still having the problem or others have the problem.

  The problem I had is that there is not exactly the impression that "Help and Support" said anything, but it was, he told me that he tried to open an unsupported help file (something that we install shows a help when your connection after a restart file).  So basically, if you use an older program that has files of help that are not supported by Windows 7 or Vista, it comes up with a general help and screen Support saying that he could not open the help file, but not telling me that you or give me an idea as using that file has problems.  I worked a little with our software and knew what help file was being pulled up, I have therefore been able to stop it, but I suggest to check the help files for your software to see which ones that might not work.

  http://support.Microsoft.com/kb/917607/en-us <- this="" is="" supposed="" to="" be="" to="" add="" support="" for="" those="" help="" files,="" but="" i="" just="" ended="" up="" getting="" some="" error="" saying="" there="" was="" a="" problem="" with="" the="">

• My w/service pack 3 Windows xp displays data or results in Help and support

  When I open the help and support, any subject; Tools, info from the computer. Glossary Windows, configuration of the system. and or remote assistance and network diagnostics.

  clicking on one of them shows no results - at all, nothing happens. Help.

  I understand that this help and Support Center does not appear.

  It may be that the service has been disabled.

  Follow these steps:

  1. click on the Start button

  2. click on run, type Services.msc

  3. Locate and double click on help and Support

  4. set the startup type to automatic

  5 start the Service

  Restart the computer and check the result.

  Hope this helps

  Post back if necessary

  _______________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. By marking a post as answer and/or useful you help others find the answer more quickly.

• Help and Support keeps appearing

  Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

  Hello williamtacey,

  Look at the post here that apply to Windows 7 and Windows Vista.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

  If the suggestions in the post help then please post again.

  Thank you!

• I can not open help and support

  I can't open Windows Help and support. When I click it it says

  "Windows cannot open help and Support.

  because a system service is not running. To resolve this problem, start the service named 'help and Support '.
  How to start this service. I use win XP SP 3

  To start the service, bring up the Services window:
  Start-> Run-> "services.msc".
  or
  Right click on 'My Computer'-> Manage-> Services and Applications-> Services

  Double-click the line that says 'help and Support '.
  Make sure that "Startup Type" is "Automatic" and "Service status" is "started" (if not, click 'Start').

  HTH,
  JW

• Help and Support Windows keeps popping up.

  Windows Vista Help and Support Windows keeps popping up. I've got One Care antivirus and I do not know what is the cause of the problem. I restarted my laptop, it disable it in the options available in the settings of help and support, but no results. It's always the same. Help, please

  Updated answer:

  Try this:

  The reason may be spyware or adware or... If it is unexpected, if not, there is a problem with a Microsoft program.

  So try scan your pc using:

  http://www.Malwarebytes.org/ very good Anti malware

  http://www.SUPERAntiSpyware.com/ very good Anti Spyware (for scanning)

  http://www.Safer-Networking.org/en/SpybotSD/index.html (for scanning)

  Hitman Pro! http://www.SurfRight.nl/en

  use for protection:

  http://www.JavaCoolSoftware.com/SpywareBlaster.html (very good for protection)

  Try using another antivirus that could do! Not sure! Avast (recommended)
  or scan online like Trend Micro, we're pretty good!

  I hope this helps!

  Please also visit my blog here http://safeworldwidewebsurfing.blogspot.co.uk/

• Why the help and support of software still pop - up when I click on the buttons in Windows Vista SP1?

  I have this laptop to my cousin, because he does not use it more because of some problems. I tried several methods, but I still have this problem. When I open any software, automatically help and support appears.

  I hope you can help tnx I...

  Hi Jalke116,

  You can try these steps and see if it helps.

  Step 1:

  You can try to perform a clean boot and check if the problem persists.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After you resolve the problem, see the section on boot link to how to restore your computer to a Normal startup mode.

  Step 2:

  You can also read the following article and try to download the Microsoft Safety Scanner and perform a full scan on your computer.

  Microsoft safety scanner

  Note: When you perform the analysis, there are chances of losing the data that you can take a backup of important data before performing analysis.

  Hope this information is useful.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• Windows Help and support section is not up-to-date.

  I get a pop window indicating that the content of windows help and support section is not up-to-date. Its tells me there is a more recent version of the help and support section, but it do not offer to fix it for me.

  Hello

  Have you done a recent software or hardware changes to the system?

  You can review the article and check if that helps:

  I can't open the help that was created in Windows Help format (WinHlp32.exe)

• The Windows Help and Support window appears without reason

  original title: THE HELP AND SUPPORT WINDOWS

  How can I prevent the Windows Help and Support window popping up? My laptop came back from en Acer wh that the keyboard had to be replaced from this window opens at random. When I close it and pop back up again. This happens several times before it stops.

  Hello

  You can try methods below and check if it helps:

  Method 1:

  You can try to perform the clean boot and check if the problem still persists to see how to perform the clean boot, click the link below and follow the steps in the Kb article.

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 7 follow-up to reset the computer to start as usual.

   

  Method 2:

  I also suggest you to run a scan antivirus online free from Microsoft Web site.

  one) to scan online for any virus threats

  Click: http://onecare.live.com/site/en-us/default.htm

  (b) click on "Security Scanner" and select "full analysis of the Service.

  You can download free antivirus Microsoft Microsoft Security Essential . Click on the link to download Microsoft security essentials: http://www.microsoft.com/security_essentials/

   

  Hope this helps,

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• Windows Help and support

  I use a new HP Touchsmart laptop, running Windows 8.1.  I installed an old program, Coreldraw 7, but whenever I try to enter data, the Windows Help and Support window opens and prevents data entry.  How can I prevent the opening of this window?

  Thanks for the suggestion to use compatibility mode. CorelDRAW 7 earlier than XP but ran OK on XP. What is the procedure for setting up to work in XP or Windows 7 compatibility mode?

• can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

  I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
  Windows Defender gives me an error code that looks like this;
  Error Code 0 x 80070005
  That's all I can get, and it will not update.
  and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
  I have one more problem.
  I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
  Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
  Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

  Hello shessy49, welcome.

  I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

  1. click on START
  2 type "msconfig" (without the quotes) and press enter
  3. go to the "Startup" tab and uncheck all the entries displayed
  4. click on 'Apply' at the bottom right
  5 restart your computer

  ---
  After the reboot
  ---

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  3. type "sfc/scannow" (without the quotes) and press enter

  If the question started very recently, you can try a system restore:

  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error - Windows cannot find HELPCTR. EXE, not able to open help and support in Windows XP Edition family.

  Original title: help and support on windows XP Home Edition / ' helpctr.exe no path of the Panel start.

  He is also said to open help and Support, but when I get the file he doesent exsist. I typed the micrsoft directions but it just says: the same thing-Windows cannot find helpctr.exe... then when I try to search in the Middle it says librrary something LONG when I X out the screen goes blank then comes back healthy Windows open a window I have never heard od to type a regrestry or something can someone help me with this question

  Found that I had the same problem here: http://support.microsoft.com/kb/555472

  "To solve the problem, follow these steps:
   
  Go to the Windows registry.
  Navigate to the following registry key:
   
  HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths
   
  -Double-click HELPCTR. EXE.
  Right-click (default) in the right pane, and then click on edit.
   
  Type the following command:
   
  C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
   
  Click OK.
  Exit the registry editor and restart Windows XP".

  what I did export this key to work windows XP install and import the reg file for windows failure or you can manually create the key and send it to point to the location of the file if the file is missing then copies the file u do not know if the file differs from the House of Pro but its another option to take if U'r is still stuck.
  Sort my prob was the corruption in the reg for missing file that the hotfix may not work as such. If U still have the problem (cause the post is old) so good luck