Vista "error - printing" while trying to print from HP Officejet 6310 all-in-one.

I have used this printer on XP for years without any problem. But have not been able to use it on Vista. I uninstalled and reinstalled the VISTA version of the driver downloaded from the HP website, but noting has worked so far. Have tried all USB ports in the front and the back of the system, but no luck. The printer works fine on XP machine. I have many forums with Miu even, but none of them seems to have the answer for that. This can be a problem for the spooler? Help, please!

Thanks in advance.

Hey,.

Welcome to the Microsoft Answers Forum!

You are able to print a Test page?

Follow the steps below to solve the problem you're having with the printer:

1. check with another USB cable.

2 uninstall all HP software.

3. install the HP software from the CD provided with your printer,

4 access to the link below talking about resolving printer problems:

http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

Try the fix tool mentioned in the article above to automatically perform the steps to fix the printing problem.

Let us know if the information above helps you.

Kind regards

Manasa P-Microsoft Support.

Tags: Windows

Similar Questions

  • HP Officejet 8040: White line, do not print, vertically when printing from HP Officejet 8040 all in one.

    The white line appears when I print. This has nothing to do with the scan or copy.

    It's about everything that I print and sound always vertical and in the same place.  The Interior of the 8040 seems pretty locked. Not much to go and see what it could be at this place in the printer. I ran the vacuum cleaner at least 5 times and the alignment of 3 times. Help, please.

    The problem you see may be caused by a spot on the MICR band.  You can clean the Strip as shown in the here document coding.  Be aware that the coding Strip is fragile and there are fine lines, printed on the Strip that are essential to the proper functioning of the printer.  Be very gently when cleaning of the band, if you're too vigirous band (and printer) will be damaged.

  • Officejet 6310 all-in-One fainted during the printing and copying

    I have an Officejet 6310 all-in-one.  I have Windows Vista.  Yesterday, I replaced the black cartridge with HP98.  Now when I make copies or print a document, print the page gets more light and more light, about 1/3 to 1/2 through the page and very light down by a horizontal white line through the text.  I cleaned the cartridge with a damp cloth, I ran the command of cartridges clean but also align the cartridges.  I turned off the printer and unplugged and restarted again.  When I run a self-test page, especially the black line went up to 2/3 of the way, then it is empty at the top and gets darker, then the last 1/3 is fine.  The test pattern shows a few holes in the grid to black.

    I just checked the cushion under the black ink cartridge and it is saturated with ink.  I don't know that is where the problem originated.  I would be very grateful of any advice to solve this problem.

    Thank you.

    Is it a HP cartridge or a charging/reman?  It seems to be a faulty cartridge.  If it is an original HP, then check the warranty of the cartridge as shown here.

    It is unlikely that the ink that you see in the field of the service station is the issue.  The ink that you see is the result of the normal maintenance routine that the printer uses to keep the printheads from clogging.  It is normal that there is ink in this area.

  • Officejet 6310 all-in-One: can't send faxes from the computer screen

    We use an Officejet 6310 all-in-one printer. Computer of my wife, a laptop Toshiba Satellite Windows 7 Professional, has suddenly come to the point that it will no longer send faxes from the computer screen. We get an error message that something must be installed or reinstalled. We have lost the CD of the software provided with the printer. We can send a fax if we have a document printed to power the machine, and we can print faxes. We lose a lot of paper and ink because of this problem. Help, please.

    Hi GregsterMc,

    Given that the Fax icon is not displayed in the window of printers and devices, you need to uninstall and reinstall the software again. This should solve the problem.

    Thank you.

  • HP Officejet 6310 All in One – "cartridge error - remove and re-insert cartridge on the left.

    HP Officejet 6310 All in One "cartridge error - remove and reinsert cartridge on the left."

    Help!  With this error message, it is not allowing me to print at all.  I did the steps to clean the cartridge and carriage of the printer inside, twice with no result.  I turned off and unplugged the printer several times also. In addition, the cartridge that I just put is new.  Frustrated.  Thanks for any help you can send my way!

    Hello

    Looks like you did the correct steps to try to resolve the problem. If you did all the steps on the below link without resolving the issue, the hardware may be damaged.

    http://support.HP.com/us-en/document/c00831987

    After checking all steps have been completed, please call HP at 1-800-474-6836 for see what upgrade options are available for this model.

  • UNABLE to PRINT from WORD on e-all-in-one printer, HP Officejet Pro 8600 - N911a

    I have set up my printer. I tried the usb connection and wireless.  I can print via usb for installation of Adobe.  I can't print from Word.  He tells me that it can not detect the printer.  When I go to the selection of the printer in Word, however, it says 'ready' I tried the HP pc doctor.  It shows that everything is configured correctly and that it is able to print a test page.  What I am doing wrong?  I am running Windows 7 (64-bit)

    @KEMODREAMS
    Sound as if you have a driver conflict. Try a different driver. I'm you a link to a post that shows how to assign other drivers.

    Another driver

    Let me know how it goes.

  • printing from computer on my all in one HP 4620

    My HPO4620 has been working beautifully for installed in December.  Suddenly, it is locked on the fax machine and I cannot do anything else.  I want to print from my computer file, but it won't.  I can't find any way to cut Telec.  Right now, I need not active fax.  I tried the manual suggestions but nothing seems to work.  I am connected by a USB cable, but wireless would probably work as well.  Help, please!

    Hello @jbstatia , Welcome to the Forums!

    I noticed your post on your Officejet 4620 locked on Fax. I would try to help you with this. First, please try to reset the printer from the printer unplugged for a minute. Connect the printer directly to the wall outlet, avoiding bars power and surge protectors. This ensures that the printer is full on and can help this situation.

    If this is not enough and you are no longer under warranty, please let me know and I'll send you a private message to something else to try.

    If you are still under warranty, call HP Technical Support.

    If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

    Best wishes

  • HP officejet 6310 all-in-one: offline and printing continues

    I use my printer with my asus windows 7 and then I have a dell with windows 8.1 that I bought recently.   Fine with asus Windows 7, but will not work with the new computer.   Always says offline or troubleshoot.  Also, when he goes in the print mode, it's never stops and does not print a full page.  Maybe the upper part, never the entire page.   It will not print from quickbooks, which is the reason for my new computer.   Solutions will fully appreciate.  Thanks, laws

    Hello

    How is the printer connected to the Windows 8.1 computer (USB / wireless)?

    However Meanwhile download and run the HP print and Scan Doctor www.hp.com/go/tools

  • Cannot print in color of HP Officejet 6310 all-in-one

    I have a printer all-in-one color HP Officejet 6310, connected to the network. The ink levels are fine - I just bought new ink.

    The printer cannot print in color, my computer Windows laptop, no problem, but will print in black & white Mac.

    Why? Y at - it an option for color printing that I haven't checked? How can I fix?

    go to the icon of the Apple at the top left > system preferences > printers and scanner/print and scan / print and fax.

    remove the printer using the "-" lower-left next to the icon (+)

    After you remove > press the plus (+) icon.  > Click on 'Add a printer or a scanner', if it has given you this opportunity.

    in the new window > click on the name of your printer. Then check the bottom > NAME, LOCATION, PRINT USING (USE).

    Make sure the part "USE" or "PRINTING to AID", it should be the AIRPRINT printer name not.

    Then ADD at the bottom right. > try to print in color now.

  • HO Officejet 6310 all-in-one: 6310 print only 1/2 of the first photo on 2 5x7s

    I use HP photosmart Essential 3.5 on Win 7 pro 64 - bit Home to print photos, I am printing 2 5 x 7 photos by 8.5 x 11 pages, the printer load photo paper and sometimes sends an error "on paper", I hit ok and it prints but it prints 1/2 or less of the first photo and any 2nd photo the quality is great, just want to print the entire photos and no ink on half of the photos, any help would be great thanks.

    Thom

    Thom,

    Sometimes, the results depend on the program you're using to print.

    Test the printing of two photos on 'plain paper '.

    Make sure that the media type is correctly selected (Photo paper)

    Try / consider:

    Try to print pictures using Windows Photo Viewer > as well as other settings, check that you have enabled "Copies of each image.

    Reference and examples:

    Print - Programs_and_Methods

    Section:

    • Photo printing with Windows for Windows Photo Viewer

    Paragraph > print Photo on the main plate

    -----------------------------------------------------------------------

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    My answer-click accept as Solution to help others find answers.

  • problems of queue printer with HP officejet 5510 all-in-one

    I recently updated from Windows XP to Windows 8.  When I try to print, the print jobs get stuck in the queue. I try to cancel or remove them, & they won't. He can say it's "impression". I discovered that if I restart my computer, it will display everything that has been hung up. I hate to take the restart. Computer technology which upgraded me said that my printer is compatible with Windows 8, but also many other problems.  Right now, I just want to take care of the issue of the spooler.

    I also have Office 2010 starter who pulls up with my documents.

    Hi, take a look at this link for help from HP.

  • HP Officejet 6310 all-in-One: Officejet 6310 'door open' error

    I checked all the solutions to the error 'Door open' and tried without success. What follows is not a pretty solution but has worked for over 2 years.

    The hinge on the machine out of alignment (usually after more enthusiastic opening to replace ink cartridges) and the cartridge door will not close properly leaving the switch to slightly elevated detection.  This generates the error message 'Door open' and the machine will not work.  Look for the sensor suspended - see pp 96 left corner http://h10032.www1.hp.com/ctg/Manual/c00633922.  The band down with masking tape.  The error message will and function printer/fax/scanner normally.

  • Installing the driver Officejet 6310 all-in-One hang up anywhere from 0% to 3% on step 3 of 4

    I used the CD that came with the printer and downloaded the driver of HP drivers several times and always, it hangs during the installation phase. I have a Dell Inspiron E1505 with XP SP3 and I connect to the printer via USP.

    I suggest that during the installation process, open the tasks Manager and lookout for a process called Wrapper.exe tab process as soon as it appears, end of the process.

  • Uninstall problems w/HP Officejet 5610 all-in - One Printer

    I have a Dell E510 desktop on which I've recently updated my printer to a printer wireless HP Photsmart 7520. I am running Windows 7 32-bit professional, an Intel Pentium 4 3.0 GHz CPU with 4 GB (usable 3.24) RAM. The new printer worked for about two weeks, but developed problems. The previous printer, a HP Officejet 5610 all-in-one, began to send me questions, so I removed it, or so I thought. The physical device is out of the system, however, I can not uninstall the software.  I tried to uninstall using the uninstall feature, nothing helps. I tried to use the feature to remove programs from the Control Panel, also to nothing does not. These tasks have been tempted both before and after the physical removal of the device.

    I keep getting error messages about the file being on a network that is not available. When I opened the printers and devices, the HP 5610 printer keeps appearing, no matter how many times I 'remove this device '. I believe that the two software are conflicting with each other. Does anyone have suggestions as to how I can remove the printer HP Officejet 5610 to my system?

    Thanks in advance for your suggestions.

    John C. Morgan

    Hello jmorgan884,

    I would like to offer a suggestion to uninstall the printer HP Officejet 5610 on your Windows 7 computer. I recently needed to tear a program on my computer and had problems as well, I was finally able to uninstall the software using Microsoft Fixit.

    This application is compatible with your operating system, free and very easy to use. I would like to know if using the Microsoft Fixit allows to remove the software.

    The problems that the programs cannot be installed or uninstalled

    Thanks for posting

  • Officejet 5610 all-in-One: cartridge Error message:-see the documentation for the device to solve the problem

    I used Cartriege world genuing HP ink cartridges refills for the past 3 years.  These cartridges are about 3 months charging sine and worked very well.  I just print a page and then got the above message for the first time.  Any help?

    Thank you

    lurcher1

    Hello @lurcher1,

    Thank you for visiting the Forums from the HP Support! I see you are using cartridges refilled with your HP Officejet 5610. You have always used refilled cartridges, but now you've found a cartridge error.

    I would like you to start troubleshooting here: 'incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series

    You will notice Solution: use genuine HP cartridges :

    'HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no could not solve your problem of print quality. »

    To get a better understanding to take a look at the documents below:

    Can I recharge the ink in my HP ink cartridge?

    &

    HP vs reloaded cartridges inkjet print cartridges

    I hope this helps, if you still get the error message after replacing authentic ink cartridges, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!

Maybe you are looking for

  • How to use the Mac keyboard to perform the function () more?

    When you use the Mac Calculator application, I am able to subtract using my mac keyboard, but I seem to be unable to add w/out using the mouse. Am I missing something?

  • How to reset the security question?

    Hi support center! I have a question for you. Today, I forgot my Apple ID security question How reset? Because, my Apple having balances ID and I want to delete it. Thank you...

  • Error-50103 occurred at DAQmx start Task.vi:11

    Hello I use a nor-6008 to perform a thermal sector and I get the error "error-50103 occurred at DAQmx Start Task.vi:11 '. I have read other forums of discussion and it seems combe because I use the wizard DAQmx who don't properly resolve the resource

  • Designjetr T770 44 inches required Firmware support

    Hello I just bought a 44 inch Designjet T770. I had some small problems of implementation as the inks were obsolete, and a print head needed replacing. They have been sorted and now it seems to work properly but always tells me that I need a firmware

  • New os for blackBerry Z30 10.2.1

    I can't download the latest OS on the BB site. I tried pc, bblink and the phone itself. Current operating system is 10.2.0.424. If I try to download the new OS 10.2.1 response is that I have the latest operating system. Keeps freezing on the screen o