HP Officejet 6310 all-in-One: hp office jet

I have this printer and I would like to print from my Lenovo computer, which I just bought.

I don't have the software and I can not install my cd's to my laptop, because it gives me error messages.

Is it possible that my printer is too old for my new laptop?

What should I do?

evaliu

You are welcome.

Not so complicated.

Short version:

  1. Close all programs, and then:
  2. Create point catering for your operating system - this is to protect you.

Example:

Windows 8

Close all your additional programs: email, browsers, games, etc.

Next:

  • Windows key > type anywhere on the screen of the restore point >
  • Click settings (to the right of the screen) >
  • Select create a Restore Point > select Create a restore right now point... > OK
  1. You are going to HP drivers & downloads, enter your printer model and the version of your OS, click Download.
  2. Once the file is on your computer > find the file > double-click > Poof!  The printer software installs.

All the other stuff is there for after you download the software installed - if you want - you can use this information.

No worries.

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: HP Printers

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