Color LaserJet Pro M252dw: guaranteed

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• color laserjet pro m252dw: How do to return/difficulty recent update of firmware for hp color laserjet pro m252dw as now does not

  My printer color laserjet (color laserjet pro m252dw) no longer works due to not recognize a black cartridge to third because of a recent update of the firmware. Error given is 'Supply memory error'.

  I already looked to the top of the page of Software Support for this printer, but new and recent firmware update is not released/listed, only the firmware upgrade market is given.

  I'd appreciate advice and instructions on how to return/repair my printer no longer print.

  Can you please advise on which firmware update to install instead to get my printer back in the order of operation?

  Thank you very much

  Geertje

  PS: HP: how VERY boring; next time that I'm in the market for a printer I have will conduct the review of my options

  According to the other thread that I have commented on the user managed to solve the problem of roll back firmware version 20160331 to 20150716 .  Unfortunetly the user did not comment if the old version of firmware is out so that we can share a simlilar solution.  It may be that this person had a copy archived in offline mode or found another source outside the HP support Web site.

  At least you can get an older version of firmware all the steps that we share for the firmware downgrade won't do you no good.  I'd be careful to search a German site for firmware updates.  HP has put regional locks in place according to international contracts, that they do to market their products in a given region.  Using a German firmware on a printer WE made may have strange side effects on what types of cartridges are allowed.

  What is perhaps a better use of your time would be to contact your 3rd party cartridge company and see if they can send you a cartridge that is compatible with the new firmware.  Chances are that they have seen the same problem with other users and already have a chipset to work around the problem.  In this way, you can stay on the newest firmware and continue to use your favorite too cartridges.

• Color Laserjet pro m252dw: print off center

  My printer prints slightly biased (as too far to the right). I did the alignment test and tried to solve the problem by adjusting printing to several mm to the left, but it does not work. I am trying to print labels with graphics that contain a border of circle-because the page is printing off center seem no good labels. I print on sticker paper for labels and have used several different programs label to print from, and all have the same resulf of centred off the coast. Any suggestions? Help would be very appreciated!

  Hey @OldSoulA,

  Welcome to the Forums of HP Support!

  I understand that you have a problem of quality when printing labels from your computer Windows 8.1 to your HP Color LaserJet Pro M252dw. I would like to help you today with this problem of printing the label. Thank you for all the troubleshooting steps you tried before reaching out for support. At this point, I'm going to make sure that the labels that you are printing on conform to the specifications of your HP Laserjet Printer. Once you confirm that the labels you are using are supported, we will miss some tests in order to check if this central issue is caused by the type of paper or a problem of setting. Please follow the steps below.

  Step 1: Check paper:

  According to the specifications of your HP Laserjet Printer, the following labels are supported:

  

  • You can load up to 50 sheets of labels into the tray at 1 time. Do not exceed 50 sheets
  • Avoid mixing media into the tray with paper. Avoid labels on top of plain white paper in your loading tray
  • Avoid using labels that are separated from the backing sheet, wrinkled or damaged in any way
  • Do not use labels that have exposed the carrier sheet
  • Do power not more than once a sheet of labels into the printer
  • Avoid printing on both sides of the labels
  • Avoid printing on sheets which the labels have been removed
  • Make sure that you use the specific Laser as adhesive labels can damage internal components in your machine.

  Once you have confirmed that the paper of the label that you are using is meet the specifications of your printer can you please move to the next step.

  Step 2: Print Self Test:

  1. Load of the plain white paper in your paper tray
  2. On the front panel of your printer then drag your finger to the left and select configuration
  3. Under the menu Setup touch Service
  4. Tap the cleaning Page
  5. Print a cleaning Page now. This page should show the colored lines centered

  Check the alignment of the present report.

  • The colored lines appear centered?
  • Printing documents from your computer on plain white paper print centered?

  Please reply to this message with the result of your troubleshooting so far. Once I have the results of your troubleshooting with the answers to my questions above, I'll be more than happy to provide additional assistance for this problem. I look forward to hear from you!

• HP Color LaserJet Pro M252dw: HP Color LaserJet Pro M252dw

  I print an A5 booklet using folded A4 paper. How can I stop printing page doube to print one side upside down. I can solve this problem by setting the print upside-down page, it prints the right way around... but if the printer should be able to make the impression of the way round on his own?

  Hi chazzzz,

  Welcome to the HP Support forum.

  I understand that you use a HP Color LaserJet Pro M252dw with a Mac OS X 10.11 El Capitan and when you try to create an A5 booklet using A4 size paper folded one side of the paper is printed in reverse. I would like to help.

  The printer can print double-sided and have two sides printed the right way around. Looks like you might be not to select the appropriate link option.

  

  Follow these steps to use the auto duplexer built-in for most printing.

  

  Please let me know if that solves the problem, or if you need assistance.

   

• HP Color LaserJet Pro M252dw P: M252 priority feed slot paper

  Hello

  So, I have the HP M252dw to work. I can't insert sheet simple slot (Tray 1) feeding into the printer. Can someone help me or give me specific instructions?

  Thank you.

  Hi @trans30and welcome to the Forums of HP!

  I see that you are looking by reinstalling the paper tray. I'd like to help!

  I'm including a document below, and in this document, you will find that a section marked "the feeder loading":

  HP Color LaserJet Pro M252, M274, printers M277 - establishment of the printer hardware

  That should guide you install the tray, with pictures to help the process.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer. Thanks for posting on the HP Forums!

• HP COLOR LASERJET PRO M252DW: HP COLOR LASERJET PRO M252DW never able to print without problem

  M252DW running on WiFi with three computers Win10.  Regardless of the computer that I use, the printer doesn't print.  Message to print screen says not 'online' when it is by the LCD.  Can I reset or power cycle, no help.  The only thing that seems to help is going to the printer and print a test page. This step seems to help sometimes, and I get a test page and can't seem to print for a period of time.  It is happening since new (July 1015) and I'm about to returned.  FYI, I have no problem to print wireless an inkjet Canon, sitting next to the ch, from any computer.

  Any suggestions other than buying a laser gun?

  Thank you

  Mark

  Hi @Henk57,

• Color LaserJet Pro M252dw: "error memory of supply" for a cartridge after software upgrade. Now unusable printer

  Software update on October 8, 2016 resulted in 'Providing a memory error' for the Cyan cartridge. Co-incidentally, it's the only 3rd - Party cartridge in the machine. All cartridges were working perfectly before the upgrade. The machine is now completely in-can be used as the message seems to inhibit printing.

  The cartridge is more than 80% full and I do not wish to replace in an attempt to achieve a solution in this way.

  I tried:

  * Remove and reinsert the cartridge

  * re-start in as many ways as I can think.

  * check whether the absolute latest version.

  * Search the forums for any solution - without success and similar messages

  I have an urgent need to print and I am very unhappy that I have no way to contact HP directly a defect in software on a product a few months out of warranty. I hope that I will not this escalation outside HP.

  Hello

  Use this tool to downgrade the firmware to an earlier version that doesn't authenticate the security of the cartridge chip, then check for the difference:

  http://ftp.HP.com/pub/softlib/software13/COL66159/LJ-162324-1/M252_Series_FW_Update-20150716.exe

• HP Color Laserjet Pro M252dw: Cannot print from Gimp or Adobe Photoshop

  Cannot print photos without wire of Gimp or Adobe Photoshop Express.  Print without problem all applications on Dell Inspiron laptop and an old Dell desktop running Vista, to both Samsung Galaxy S7 and S6, Kindle Fire HDX 8.9 and Samsung Galaxy Tab A.

  Although Gimp displays a print with preview menu, when I click on print, nothing happens. Check the status of the print job from Control Panel displays any pending print jobs. Even of Photoshop Express.

  Curiously, the impression is fine with an old program SmartDraw photo!

  Welcome @YvonneA1,

  Thank you for your participation in the forums! I see that you have problems printing of only two applications. I'd love to help you.

  It may be a problem with the language of the application. The printer supports HP PCL 6, HP PCL 5 c, emulation, HP postscript level 3, Cffp, FIU, PDF, native Office.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

• Color Laserjet M252N: HP Color Laserjet Pro printer M252N for Windows XP Embedded Standard.

  I can't install the driver HP Color Laserjet Pro printer M252N to my machine (OS: Win XP Embedded Std version) without an internet connection.

  1 error message are requested in advance for MS .net framework 3.5. (after that, I download and installed: NETCFSetupv35.msi)

  I found the name of the printer in the list of drivers, but then I try to add a new printer with this driver, the pop-up error message and the installation is not complete.

  My question is: the HP Color Laserjet Pro printer M252N are not compatible with Win XP Embedded Std?

  Please help, even the HP sales technician unable to answer me to this questation.

  Hello

  The HP Color Laserjet Pro M252N Featuer software complete is not supported on Windows XP, however you can get the features of the printer using HP PCL 6 Universal Print Driver listed on page 9 of the User Guide, be aware that the Service Pack 3 must be installed on the operating system to use the printer:

  Make a right click my computer and select Properties - locate Service Pack 3 in this form... If Service Pack 3 is not the operating system MUST be updated first:

  http://h10032.www1.HP.com/CTG/manual/c04475955

  You can download the HP Universal Print Driver below:

  http://ftp.HP.com/pub/softlib/software13/COL39348/LJ-95977-14/UPD-PCL6-x32-6.2.1.20636.exe

  As Windows Embedded edition is an edition of the customized version no official support is guaranteed.

  It is a customized operating system version includes only the components of the operating system selected for specific needs.

  Those selected by the OEM computer and not necessarily include any component required by the HP software or hardware.

  Try to install the printer and see if this can work, however it can work as explained and may not only the manufacturer of the computer can respond if such material can be installed on the operating system or not...

  Kind regards

  Shlomi

• Color Laserjet Pro M476dw MFP: HP Color Laserjet MFP printing problems M476dw Pro

  Only, we installed our printer HP Color Laserjet Pro MFP M476dw yesterday and I noticed once it is published a PCL XL Error report instead of what I was printing.  I don't think that anything from him, but today, it happens almost all the time.  I tried to find possible solutions and stumbled upon everyone says to disable AVG...  We do not use AVG, we use MSE.  Is it a driver problem or else?  Any help would be appreciated.  Nothing more annoying than to try to use a new printer and it is not working properly.

  I went to the site HP dl had the HP Universal 5 driver and installed it and now it's printing even more crazy.  I enclose a photo of what he does.  It is not fair to Quickbooks, it does also in PDF, Word, and Outlook.

  

  I shouldn't have as many problems with ANY NEW MACHINE!

  The trainer would be relatively easy to replace, from what I've read your machine should be guaranteed if you need to contact HP support and they can send you another.

  You might even be able to find an authorized service provider who will come out and fix it.

  And if its brand new and you bought it in a store to resume.

• LaserJet Pro M252dw: LaserJet Pro M252dw close

  When the printer stops time to 'Shut Down after inactivity' expires (at the title of energy savings), must print a job to wake up the printer or should it be awakened by pressing the power button.

  Hi @Mazman,

  Thank you to arrive on the Forums of HP Support!

  I see that you would like to know why you are unable to print when you "Shut Down after" selected on your HP LaserJet Pro M252dw Color printer. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  If you want to be able to print to the printer without having to turn on the printer, do not use the Shut Down mode after, the printer is off.

  I recommend using the mode "Sleep/Auto Off after" instead, that from the printer just goes to sleep, rather than close.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• LaserJet Pro M252dw: Paper heavy weight causes ghositng

  Our M252dw printer has ghosting (light versions of the printed item) each time we use card stock or labels. The same element of printing on plain paper shows no ghost image. Is there a way to adjust to big stock on this printer or another way to stop the remanence? The user must be able to print on thick, and I do not think that it exceeds the upper limit that I saw mentioned in some of the answers in the forum. If there is no way to adjust for thicker paper is a different model that will allow the adjustment of thicker stock?

  Hi @hpuser4dct,

  Welcome to the Forums of HP Support! I see that you have problems printing on heavy weight paper, you get light versions of the printed item. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  The weight of media supported for this model is:

  14 to 43 lb (bed/mat, recommended), up to 47 lb Postcards, 53 lb HP Matte; 16 to 43 lb (coated or glossy, recommended), Postcards, 59 lb ice HP 47 lbs.

  Source: sheet HP Color LaserJe tPro M252dw.

  Through the printer driver, you will need to check different paper types, if the weight of the paper you are using is supported.

  You can check the EconoMode settings, go to step 4: check the settings of this document EconoMode, HP Color LaserJet Pro M252, M274, printers - fixing poor print quality M277.

  For information on other models, you can go to www.hpshopping.com or call directly. At the bottom of the page select Contact HP and commercial.

  If there is anything else I can help you, let me know. Thank you.

• HP Color LaserJet Pro M252n: HP Color LaserJet Pro M252n duplex automatic does not

  Even if it is set to automatic duplex is not reflect pages...? I have try the uninstall, Setup, reset...
  

  The printer Color LaserJet Pro M252n does not have a double-sided hardware unit, so that you can used perform manual duplex printing (assuming that the printer driver supports this), not the automatic duplex printing.

  The model M252dw has a double-sided hardware unit.

• LaserJet pro 177: bought used hp color laserjet pro mfp m177

  Installation disk arived broken. How can I do to replace it.

  Just upload what you want the site web theHP.

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

• HP Color LaserJet Pro M177 MFP: HP Color LaserJet not able to connect to connected HP

  Hello

  I try to activate my printer (HP Color LaserJet M177fw MFP Pro) ePrint and much more, but I'm not able to do it cause connection problem, I guess.

  When I'm trying to 'print the information sheet', for example, the printer is not able to connect (stay on 'Sign in' loop indefinitely).

  My printer is less than a Vodafone EasyBox router, with firewall disabled and no specific barriers defined by me.

  Should I set some port forwarding (even if they should apply to ignore the firewall, when turned on) or any other specific configuration in the router?

  the same connection problem, of course, it happens when I do touch printer and console web administration, of course.

  In addition, I'll let you know that my router is not blocking access, for example, to-from the web (i.e. I am able to manage my NAS from the outside, since he admitted to a DDNS) and other local devices

  I alreay set 8.8.8.8 and 8.8.4.4 as DNS pri/sec and had an output of cycle after the series of DNS.

  My printer also has a static IP address (defined by the DHCP protocol, based on the MAC address), so not a problem, I think.

  Thanks in advance for your help,

  Lorenzo

  Hi Lorenzo,.

  To enable Web Services fumctionality, you'll need to install the latest firmware on your printer (version 20160525)

  You can locate the current version of your printer by selecting configuration > reports > Page of Configuration, the firmware version is listed under the information section on the printer.

  Updated the firmware on Linux by following these steps, but I don't know if the latest firmware is available for Linux or not, try:

  http://hplipopensource.com/hplip-Web/tech_docs/man_pages/firmware.html

  If the latest firmware is not available for linux, temporarily install the printer on a Windows PC or a my and install the latest firmware:

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

  Kind regards

  Shlomi