LaserJet Pro M252dw: Paper heavy weight causes ghositng

Similar Questions

• Color Laserjet pro m252dw: print off center

  My printer prints slightly biased (as too far to the right). I did the alignment test and tried to solve the problem by adjusting printing to several mm to the left, but it does not work. I am trying to print labels with graphics that contain a border of circle-because the page is printing off center seem no good labels. I print on sticker paper for labels and have used several different programs label to print from, and all have the same resulf of centred off the coast. Any suggestions? Help would be very appreciated!

  Hey @OldSoulA,

  Welcome to the Forums of HP Support!

  I understand that you have a problem of quality when printing labels from your computer Windows 8.1 to your HP Color LaserJet Pro M252dw. I would like to help you today with this problem of printing the label. Thank you for all the troubleshooting steps you tried before reaching out for support. At this point, I'm going to make sure that the labels that you are printing on conform to the specifications of your HP Laserjet Printer. Once you confirm that the labels you are using are supported, we will miss some tests in order to check if this central issue is caused by the type of paper or a problem of setting. Please follow the steps below.

  Step 1: Check paper:

  According to the specifications of your HP Laserjet Printer, the following labels are supported:

  

  • You can load up to 50 sheets of labels into the tray at 1 time. Do not exceed 50 sheets
  • Avoid mixing media into the tray with paper. Avoid labels on top of plain white paper in your loading tray
  • Avoid using labels that are separated from the backing sheet, wrinkled or damaged in any way
  • Do not use labels that have exposed the carrier sheet
  • Do power not more than once a sheet of labels into the printer
  • Avoid printing on both sides of the labels
  • Avoid printing on sheets which the labels have been removed
  • Make sure that you use the specific Laser as adhesive labels can damage internal components in your machine.

  Once you have confirmed that the paper of the label that you are using is meet the specifications of your printer can you please move to the next step.

  Step 2: Print Self Test:

  1. Load of the plain white paper in your paper tray
  2. On the front panel of your printer then drag your finger to the left and select configuration
  3. Under the menu Setup touch Service
  4. Tap the cleaning Page
  5. Print a cleaning Page now. This page should show the colored lines centered

  Check the alignment of the present report.

  • The colored lines appear centered?
  • Printing documents from your computer on plain white paper print centered?

  Please reply to this message with the result of your troubleshooting so far. Once I have the results of your troubleshooting with the answers to my questions above, I'll be more than happy to provide additional assistance for this problem. I look forward to hear from you!

• HP LaserJet Pro M252dw: Won't print - HP LaserJet Pro M252dw drawer of toner cartridge does not retract

  Toner HP LaserJet Pro M252dw cartridge drawer does not retract.  The small blue drawer pull is out there is no way to open the drawer.  This flaw was not discovered until I needed toner, 5 months later - this printer was bought in January 2016 and worked well.  Now, it's just a big box of heavy using the space in my office.

  I can't be the only person with this problem printer!

  Thank you

  JQ

  Hello @jakehuesand welcome to the Forums of HP! Although I would like to help you with your M252dw, I'm not sure that I can do on one piece broken other than suggest that you call us. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you want to: check your warranty status.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Feel free to post again if there is anything else I can help you with that.

  If my answer meets your needs, please click Accept button Solution below to report your post as solved. Thank you.

• HP Color LaserJet Pro M252dw: HP Color LaserJet Pro M252dw

  I print an A5 booklet using folded A4 paper. How can I stop printing page doube to print one side upside down. I can solve this problem by setting the print upside-down page, it prints the right way around... but if the printer should be able to make the impression of the way round on his own?

  Hi chazzzz,

  Welcome to the HP Support forum.

  I understand that you use a HP Color LaserJet Pro M252dw with a Mac OS X 10.11 El Capitan and when you try to create an A5 booklet using A4 size paper folded one side of the paper is printed in reverse. I would like to help.

  The printer can print double-sided and have two sides printed the right way around. Looks like you might be not to select the appropriate link option.

  

  Follow these steps to use the auto duplexer built-in for most printing.

  

  Please let me know if that solves the problem, or if you need assistance.

   

• color laserjet pro m252dw: How do to return/difficulty recent update of firmware for hp color laserjet pro m252dw as now does not

  My printer color laserjet (color laserjet pro m252dw) no longer works due to not recognize a black cartridge to third because of a recent update of the firmware. Error given is 'Supply memory error'.

  I already looked to the top of the page of Software Support for this printer, but new and recent firmware update is not released/listed, only the firmware upgrade market is given.

  I'd appreciate advice and instructions on how to return/repair my printer no longer print.

  Can you please advise on which firmware update to install instead to get my printer back in the order of operation?

  Thank you very much

  Geertje

  PS: HP: how VERY boring; next time that I'm in the market for a printer I have will conduct the review of my options

  According to the other thread that I have commented on the user managed to solve the problem of roll back firmware version 20160331 to 20150716 .  Unfortunetly the user did not comment if the old version of firmware is out so that we can share a simlilar solution.  It may be that this person had a copy archived in offline mode or found another source outside the HP support Web site.

  At least you can get an older version of firmware all the steps that we share for the firmware downgrade won't do you no good.  I'd be careful to search a German site for firmware updates.  HP has put regional locks in place according to international contracts, that they do to market their products in a given region.  Using a German firmware on a printer WE made may have strange side effects on what types of cartridges are allowed.

  What is perhaps a better use of your time would be to contact your 3rd party cartridge company and see if they can send you a cartridge that is compatible with the new firmware.  Chances are that they have seen the same problem with other users and already have a chipset to work around the problem.  In this way, you can stay on the newest firmware and continue to use your favorite too cartridges.

• LaserJet Pro M252dw: LaserJet Pro M252dw close

  When the printer stops time to 'Shut Down after inactivity' expires (at the title of energy savings), must print a job to wake up the printer or should it be awakened by pressing the power button.

  Hi @Mazman,

  Thank you to arrive on the Forums of HP Support!

  I see that you would like to know why you are unable to print when you "Shut Down after" selected on your HP LaserJet Pro M252dw Color printer. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  If you want to be able to print to the printer without having to turn on the printer, do not use the Shut Down mode after, the printer is off.

  I recommend using the mode "Sleep/Auto Off after" instead, that from the printer just goes to sleep, rather than close.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• HP Color LaserJet Pro M252dw P: M252 priority feed slot paper

  Hello

  So, I have the HP M252dw to work. I can't insert sheet simple slot (Tray 1) feeding into the printer. Can someone help me or give me specific instructions?

  Thank you.

  Hi @trans30and welcome to the Forums of HP!

  I see that you are looking by reinstalling the paper tray. I'd like to help!

  I'm including a document below, and in this document, you will find that a section marked "the feeder loading":

  HP Color LaserJet Pro M252, M274, printers M277 - establishment of the printer hardware

  That should guide you install the tray, with pictures to help the process.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer. Thanks for posting on the HP Forums!

• LaserJet Pro M177fw: LaserJet Pro M177fw: paper hangs when printing

  Whenever I print the paper gets stuck less than halfway so that the printer display says 'Printing', I cleared the jam several times and tried different settings and it won't work. The book is very good, I tried it on LaserJet Pro my brother. I tried on my laptop Mac and Windows PC, Wifi USB, nothing works.

  Hi@faisaal,

  I see you've found paper jams, the paper goes in at half way and gets stuck. I will definitely do my best to help you.

  Please, try the procedure described in this document to see if it will help to solve this problem.

  HP Color LaserJet M176n MFP Pro and the printers M177fw - solving paper feed or paper jam problems.

  I've included the manual with information on where to look for paper jams or obstructions.

  Start on page 75. Multifunction COLOR LASERJET PRO.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• HP COLOR LASERJET PRO M252DW: HP COLOR LASERJET PRO M252DW never able to print without problem

  M252DW running on WiFi with three computers Win10.  Regardless of the computer that I use, the printer doesn't print.  Message to print screen says not 'online' when it is by the LCD.  Can I reset or power cycle, no help.  The only thing that seems to help is going to the printer and print a test page. This step seems to help sometimes, and I get a test page and can't seem to print for a period of time.  It is happening since new (July 1015) and I'm about to returned.  FYI, I have no problem to print wireless an inkjet Canon, sitting next to the ch, from any computer.

  Any suggestions other than buying a laser gun?

  Thank you

  Mark

  Hi @Henk57,

• Color LaserJet Pro M252dw: "error memory of supply" for a cartridge after software upgrade. Now unusable printer

  Software update on October 8, 2016 resulted in 'Providing a memory error' for the Cyan cartridge. Co-incidentally, it's the only 3rd - Party cartridge in the machine. All cartridges were working perfectly before the upgrade. The machine is now completely in-can be used as the message seems to inhibit printing.

  The cartridge is more than 80% full and I do not wish to replace in an attempt to achieve a solution in this way.

  I tried:

  * Remove and reinsert the cartridge

  * re-start in as many ways as I can think.

  * check whether the absolute latest version.

  * Search the forums for any solution - without success and similar messages

  I have an urgent need to print and I am very unhappy that I have no way to contact HP directly a defect in software on a product a few months out of warranty. I hope that I will not this escalation outside HP.

  Hello

  Use this tool to downgrade the firmware to an earlier version that doesn't authenticate the security of the cartridge chip, then check for the difference:

  http://ftp.HP.com/pub/softlib/software13/COL66159/LJ-162324-1/M252_Series_FW_Update-20150716.exe

• HP Color Laserjet Pro M252dw: Cannot print from Gimp or Adobe Photoshop

  Cannot print photos without wire of Gimp or Adobe Photoshop Express.  Print without problem all applications on Dell Inspiron laptop and an old Dell desktop running Vista, to both Samsung Galaxy S7 and S6, Kindle Fire HDX 8.9 and Samsung Galaxy Tab A.

  Although Gimp displays a print with preview menu, when I click on print, nothing happens. Check the status of the print job from Control Panel displays any pending print jobs. Even of Photoshop Express.

  Curiously, the impression is fine with an old program SmartDraw photo!

  Welcome @YvonneA1,

  Thank you for your participation in the forums! I see that you have problems printing of only two applications. I'd love to help you.

  It may be a problem with the language of the application. The printer supports HP PCL 6, HP PCL 5 c, emulation, HP postscript level 3, Cffp, FIU, PDF, native Office.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

• Color LaserJet Pro M252dw: guaranteed

  I just bought the printer today, Best Buy, new and in unopened box. I just registered my printer and check the status of the guarantee to the printer and it says I have 4 MONTHS left on my warranty. Why 4 months? What's up with that?

  Hello

  Here is the response from Shlomil:

  Spoiler (Highlight to read)

  Hello

  Any factory for HP products warranty is listed by the date of manufacture, and not by purchase date.

  To update such a you must provide proof of purchase to update of the warranty period.

  If you are from the USA or from the Canada, the following applies:

  http://support.HP.com/ca-en/document/c02638304

  If you are in the other region, you can contact HP support and provide your proof of purchase to update the warranty from the date of purchase of the product, as well as you can do this by providing proof of purchase once necessary to repair the product.

  Kind regards

  Shlomi

• Heavier weight paper that can be used to print on

  E-all-in-one printer, HP Officejet Pro 8600 - N911a: I usually use inkjet paper that is 24 pounds.

  My Question is: what is the heaviest weight book that this printer can handle?

  We need to use a paper with heavier weight for the divider tabs.

  Thank you, Bob

  It looks like 90-110 is the highest based on the specifications. Dividers should be well below this, so this should work very well.

  Weight, recommended 16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (map)

• Color LaserJet Pro 500: grateful additional paper tray

  Brand new LaserJet Pro 500 and 500 sheets and heavy media bin (model CE522A/part number 2273B00AA). Machine will not recognize the paper tray.

  Last night, I left it unplugged and the two separate rooms - put back them together this morning, then plugged the power and network in and turned on. When the machine starts up, I see "true HP installed', 'Configuration' and 'Initializing' messages.

  I have a case open with HP support. She sent me this morning to say that the part number I sent relate to the status bar and the serial number I sent was the printer. I took the numbers directly from the status bar and lose faith in a hurry.

  Please let me know if there is a driver setting I'm missing or something to make it go fast.

  Thanks in advance for your help.

  Hello

  The plateau of 500 pages CE522A is not intended for any model of the Laserjet 500 printer, it is intended for the previous models such as the CM3530 printer for example.

  What is your exact printer model?

  The M525 model supports the tray CE530A:

  http://store.HP.com/wcsstore/hpusstore/PDF/LJ_ENT_500_MFP_M525%20Series.PDF

  The M551 or M570 models supports the Board of CF084A:

  http://h71016.WWW7.HP.com/HTML/PDFs/LaserJetEnterpriseM551.PDF

  Where did you get the shape of the status bar? It is not intended for your printer and can therefore be used with her...

  Shlomi

• iPad Pro is heavy and cause the hand pain, neck and shoulders. Everyone knows this?  If for advice?

  iPad Pro is heavy and cause the hand pain, neck and shoulders. Everyone knows this?  If for advice?

  Do not take while using it?