Color LaserJet Pro M252dw: "error memory of supply" for a cartridge after software upgrade. Now unusable printer

Similar Questions

• Color Laserjet pro m252dw: print off center

  My printer prints slightly biased (as too far to the right). I did the alignment test and tried to solve the problem by adjusting printing to several mm to the left, but it does not work. I am trying to print labels with graphics that contain a border of circle-because the page is printing off center seem no good labels. I print on sticker paper for labels and have used several different programs label to print from, and all have the same resulf of centred off the coast. Any suggestions? Help would be very appreciated!

  Hey @OldSoulA,

  Welcome to the Forums of HP Support!

  I understand that you have a problem of quality when printing labels from your computer Windows 8.1 to your HP Color LaserJet Pro M252dw. I would like to help you today with this problem of printing the label. Thank you for all the troubleshooting steps you tried before reaching out for support. At this point, I'm going to make sure that the labels that you are printing on conform to the specifications of your HP Laserjet Printer. Once you confirm that the labels you are using are supported, we will miss some tests in order to check if this central issue is caused by the type of paper or a problem of setting. Please follow the steps below.

  Step 1: Check paper:

  According to the specifications of your HP Laserjet Printer, the following labels are supported:

  

  • You can load up to 50 sheets of labels into the tray at 1 time. Do not exceed 50 sheets
  • Avoid mixing media into the tray with paper. Avoid labels on top of plain white paper in your loading tray
  • Avoid using labels that are separated from the backing sheet, wrinkled or damaged in any way
  • Do not use labels that have exposed the carrier sheet
  • Do power not more than once a sheet of labels into the printer
  • Avoid printing on both sides of the labels
  • Avoid printing on sheets which the labels have been removed
  • Make sure that you use the specific Laser as adhesive labels can damage internal components in your machine.

  Once you have confirmed that the paper of the label that you are using is meet the specifications of your printer can you please move to the next step.

  Step 2: Print Self Test:

  1. Load of the plain white paper in your paper tray
  2. On the front panel of your printer then drag your finger to the left and select configuration
  3. Under the menu Setup touch Service
  4. Tap the cleaning Page
  5. Print a cleaning Page now. This page should show the colored lines centered

  Check the alignment of the present report.

  • The colored lines appear centered?
  • Printing documents from your computer on plain white paper print centered?

  Please reply to this message with the result of your troubleshooting so far. Once I have the results of your troubleshooting with the answers to my questions above, I'll be more than happy to provide additional assistance for this problem. I look forward to hear from you!

• color laserjet pro m252dw: How do to return/difficulty recent update of firmware for hp color laserjet pro m252dw as now does not

  My printer color laserjet (color laserjet pro m252dw) no longer works due to not recognize a black cartridge to third because of a recent update of the firmware. Error given is 'Supply memory error'.

  I already looked to the top of the page of Software Support for this printer, but new and recent firmware update is not released/listed, only the firmware upgrade market is given.

  I'd appreciate advice and instructions on how to return/repair my printer no longer print.

  Can you please advise on which firmware update to install instead to get my printer back in the order of operation?

  Thank you very much

  Geertje

  PS: HP: how VERY boring; next time that I'm in the market for a printer I have will conduct the review of my options

  According to the other thread that I have commented on the user managed to solve the problem of roll back firmware version 20160331 to 20150716 .  Unfortunetly the user did not comment if the old version of firmware is out so that we can share a simlilar solution.  It may be that this person had a copy archived in offline mode or found another source outside the HP support Web site.

  At least you can get an older version of firmware all the steps that we share for the firmware downgrade won't do you no good.  I'd be careful to search a German site for firmware updates.  HP has put regional locks in place according to international contracts, that they do to market their products in a given region.  Using a German firmware on a printer WE made may have strange side effects on what types of cartridges are allowed.

  What is perhaps a better use of your time would be to contact your 3rd party cartridge company and see if they can send you a cartridge that is compatible with the new firmware.  Chances are that they have seen the same problem with other users and already have a chipset to work around the problem.  In this way, you can stay on the newest firmware and continue to use your favorite too cartridges.

• HP Color LaserJet Pro M252dw: HP Color LaserJet Pro M252dw

  I print an A5 booklet using folded A4 paper. How can I stop printing page doube to print one side upside down. I can solve this problem by setting the print upside-down page, it prints the right way around... but if the printer should be able to make the impression of the way round on his own?

  Hi chazzzz,

  Welcome to the HP Support forum.

  I understand that you use a HP Color LaserJet Pro M252dw with a Mac OS X 10.11 El Capitan and when you try to create an A5 booklet using A4 size paper folded one side of the paper is printed in reverse. I would like to help.

  The printer can print double-sided and have two sides printed the right way around. Looks like you might be not to select the appropriate link option.

  

  Follow these steps to use the auto duplexer built-in for most printing.

  

  Please let me know if that solves the problem, or if you need assistance.

   

• HP Color LaserJet Pro M252dw P: M252 priority feed slot paper

  Hello

  So, I have the HP M252dw to work. I can't insert sheet simple slot (Tray 1) feeding into the printer. Can someone help me or give me specific instructions?

  Thank you.

  Hi @trans30and welcome to the Forums of HP!

  I see that you are looking by reinstalling the paper tray. I'd like to help!

  I'm including a document below, and in this document, you will find that a section marked "the feeder loading":

  HP Color LaserJet Pro M252, M274, printers M277 - establishment of the printer hardware

  That should guide you install the tray, with pictures to help the process.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer. Thanks for posting on the HP Forums!

• HP COLOR LASERJET PRO M252DW: HP COLOR LASERJET PRO M252DW never able to print without problem

  M252DW running on WiFi with three computers Win10.  Regardless of the computer that I use, the printer doesn't print.  Message to print screen says not 'online' when it is by the LCD.  Can I reset or power cycle, no help.  The only thing that seems to help is going to the printer and print a test page. This step seems to help sometimes, and I get a test page and can't seem to print for a period of time.  It is happening since new (July 1015) and I'm about to returned.  FYI, I have no problem to print wireless an inkjet Canon, sitting next to the ch, from any computer.

  Any suggestions other than buying a laser gun?

  Thank you

  Mark

  Hi @Henk57,

• HP Color Laserjet Pro M252dw: Cannot print from Gimp or Adobe Photoshop

  Cannot print photos without wire of Gimp or Adobe Photoshop Express.  Print without problem all applications on Dell Inspiron laptop and an old Dell desktop running Vista, to both Samsung Galaxy S7 and S6, Kindle Fire HDX 8.9 and Samsung Galaxy Tab A.

  Although Gimp displays a print with preview menu, when I click on print, nothing happens. Check the status of the print job from Control Panel displays any pending print jobs. Even of Photoshop Express.

  Curiously, the impression is fine with an old program SmartDraw photo!

  Welcome @YvonneA1,

  Thank you for your participation in the forums! I see that you have problems printing of only two applications. I'd love to help you.

  It may be a problem with the language of the application. The printer supports HP PCL 6, HP PCL 5 c, emulation, HP postscript level 3, Cffp, FIU, PDF, native Office.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

• Color LaserJet Pro M252dw: guaranteed

  I just bought the printer today, Best Buy, new and in unopened box. I just registered my printer and check the status of the guarantee to the printer and it says I have 4 MONTHS left on my warranty. Why 4 months? What's up with that?

  Hello

  Here is the response from Shlomil:

  Spoiler (Highlight to read)

  Hello

  Any factory for HP products warranty is listed by the date of manufacture, and not by purchase date.

  To update such a you must provide proof of purchase to update of the warranty period.

  If you are from the USA or from the Canada, the following applies:

  http://support.HP.com/ca-en/document/c02638304

  If you are in the other region, you can contact HP support and provide your proof of purchase to update the warranty from the date of purchase of the product, as well as you can do this by providing proof of purchase once necessary to repair the product.

  Kind regards

  Shlomi

• Color LaserJet Pro M177fw MFP: HP Color LaserJet Pro M177fw MFP is not not color copy

  Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.

  I appreciate your comments and thank you in advance for your help

  Best,

  The gesture would be to try to restore the default settings of the control panel of the printer.  Conflicting configurations on disabling color copies would be destroyed and normal again.  Resets are normally under the admin menu or the control panel service.

• Color Laserjet M252N: HP Color Laserjet Pro printer M252N for Windows XP Embedded Standard.

  I can't install the driver HP Color Laserjet Pro printer M252N to my machine (OS: Win XP Embedded Std version) without an internet connection.

  1 error message are requested in advance for MS .net framework 3.5. (after that, I download and installed: NETCFSetupv35.msi)

  I found the name of the printer in the list of drivers, but then I try to add a new printer with this driver, the pop-up error message and the installation is not complete.

  My question is: the HP Color Laserjet Pro printer M252N are not compatible with Win XP Embedded Std?

  Please help, even the HP sales technician unable to answer me to this questation.

  Hello

  The HP Color Laserjet Pro M252N Featuer software complete is not supported on Windows XP, however you can get the features of the printer using HP PCL 6 Universal Print Driver listed on page 9 of the User Guide, be aware that the Service Pack 3 must be installed on the operating system to use the printer:

  Make a right click my computer and select Properties - locate Service Pack 3 in this form... If Service Pack 3 is not the operating system MUST be updated first:

  http://h10032.www1.HP.com/CTG/manual/c04475955

  You can download the HP Universal Print Driver below:

  http://ftp.HP.com/pub/softlib/software13/COL39348/LJ-95977-14/UPD-PCL6-x32-6.2.1.20636.exe

  As Windows Embedded edition is an edition of the customized version no official support is guaranteed.

  It is a customized operating system version includes only the components of the operating system selected for specific needs.

  Those selected by the OEM computer and not necessarily include any component required by the HP software or hardware.

  Try to install the printer and see if this can work, however it can work as explained and may not only the manufacturer of the computer can respond if such material can be installed on the operating system or not...

  Kind regards

  Shlomi

• Color Laserjet Pro M476dw MFP: HP Color Laserjet MFP printing problems M476dw Pro

  Only, we installed our printer HP Color Laserjet Pro MFP M476dw yesterday and I noticed once it is published a PCL XL Error report instead of what I was printing.  I don't think that anything from him, but today, it happens almost all the time.  I tried to find possible solutions and stumbled upon everyone says to disable AVG...  We do not use AVG, we use MSE.  Is it a driver problem or else?  Any help would be appreciated.  Nothing more annoying than to try to use a new printer and it is not working properly.

  I went to the site HP dl had the HP Universal 5 driver and installed it and now it's printing even more crazy.  I enclose a photo of what he does.  It is not fair to Quickbooks, it does also in PDF, Word, and Outlook.

  

  I shouldn't have as many problems with ANY NEW MACHINE!

  The trainer would be relatively easy to replace, from what I've read your machine should be guaranteed if you need to contact HP support and they can send you another.

  You might even be able to find an authorized service provider who will come out and fix it.

  And if its brand new and you bought it in a store to resume.

• LaserJet Pro M252dw: LaserJet Pro M252dw close

  When the printer stops time to 'Shut Down after inactivity' expires (at the title of energy savings), must print a job to wake up the printer or should it be awakened by pressing the power button.

  Hi @Mazman,

  Thank you to arrive on the Forums of HP Support!

  I see that you would like to know why you are unable to print when you "Shut Down after" selected on your HP LaserJet Pro M252dw Color printer. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  If you want to be able to print to the printer without having to turn on the printer, do not use the Shut Down mode after, the printer is off.

  I recommend using the mode "Sleep/Auto Off after" instead, that from the printer just goes to sleep, rather than close.

  I hope this helps. Please respond if you have any questions. I wish you a nice day!

• LaserJet Pro M252dw: Paper heavy weight causes ghositng

  Our M252dw printer has ghosting (light versions of the printed item) each time we use card stock or labels. The same element of printing on plain paper shows no ghost image. Is there a way to adjust to big stock on this printer or another way to stop the remanence? The user must be able to print on thick, and I do not think that it exceeds the upper limit that I saw mentioned in some of the answers in the forum. If there is no way to adjust for thicker paper is a different model that will allow the adjustment of thicker stock?

  Hi @hpuser4dct,

  Welcome to the Forums of HP Support! I see that you have problems printing on heavy weight paper, you get light versions of the printed item. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  The weight of media supported for this model is:

  14 to 43 lb (bed/mat, recommended), up to 47 lb Postcards, 53 lb HP Matte; 16 to 43 lb (coated or glossy, recommended), Postcards, 59 lb ice HP 47 lbs.

  Source: sheet HP Color LaserJe tPro M252dw.

  Through the printer driver, you will need to check different paper types, if the weight of the paper you are using is supported.

  You can check the EconoMode settings, go to step 4: check the settings of this document EconoMode, HP Color LaserJet Pro M252, M274, printers - fixing poor print quality M277.

  For information on other models, you can go to www.hpshopping.com or call directly. At the bottom of the page select Contact HP and commercial.

  If there is anything else I can help you, let me know. Thank you.

• Color LaserJet PRO M277 MFP: HP Color LaserJet PRO M277 MFP Fax

  Hello

  I'm using my new printer HP COLOR LASERJET MFP M277 PRO and his works fine. I just have1 problem, I want to fax a document and I can't seem to do. Can you please explain me how to fax.

  Thank you

  Hi @RitaR07and welcome to the community of HP.

  I read your message, ask questions about how fax on your HP Color LaserJet MFP M277 PRO, and I want to help him.

  Below, I've posted a document that explains how to set up the printer for faxing, as well as how to send a fax. Please try all the steps in this document and let me know the results, as well as the problems or the error codes that you met.

  Send and receive faxes with the HP Color LaserJet Pro M277n MFP and printers M277dw

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Color Laserjet Pro M452nw: Not accepted print job

  Just installed a new HP Color Laserjet Pro M452nw today, it connects using wireless to my network.  I followed the installation instructions and everything seemed fine and I was able to print the test sheet.  However, when I try to print a document from my MacBook, I get an error message in the print queue, declaring: "Print job not accepted."  I saw the support log, find others with the same question, but maybe on the models of different printers.  In any case, I have followed the instructions for the patch, installed a new printer driver Apple, reinstalled the printer, reset the printing system and I keep having the same problem.  Furthermore, he sometimes interrupts the print queue after encountering the error.  Do not know what to do...

  Hello @sanovogo

  You can try the following changes

  Go to the network set up on the printer and network services, disable ipv6 (disable)

  Go to the link (always within the network set up the menu) speed and the complete change to 100TX

  Sent a new print job to the unit

  If it fails while you see the error on the PC to the printer and try to deal with a report of configuration in the menu reports

  Get the IP address on the right side on the 1st page under settings of the printer

  Enter the IP address in the URL of web browsers, this online application should open indicating the status of the printer in this way can isolate you the connectivity to the printer

  If by this desire to point showing the error on the PC, you can print the configuration report and Web site opening, I'll suggest another pilot, because it must be the one having the problem I could give other recommendations but will like to know what happened first