HP Color LaserJet Pro M252dw: HP Color LaserJet Pro M252dw

Similar Questions

• color laserjet pro m252dw: How do to return/difficulty recent update of firmware for hp color laserjet pro m252dw as now does not

  My printer color laserjet (color laserjet pro m252dw) no longer works due to not recognize a black cartridge to third because of a recent update of the firmware. Error given is 'Supply memory error'.

  I already looked to the top of the page of Software Support for this printer, but new and recent firmware update is not released/listed, only the firmware upgrade market is given.

  I'd appreciate advice and instructions on how to return/repair my printer no longer print.

  Can you please advise on which firmware update to install instead to get my printer back in the order of operation?

  Thank you very much

  Geertje

  PS: HP: how VERY boring; next time that I'm in the market for a printer I have will conduct the review of my options

  According to the other thread that I have commented on the user managed to solve the problem of roll back firmware version 20160331 to 20150716 .  Unfortunetly the user did not comment if the old version of firmware is out so that we can share a simlilar solution.  It may be that this person had a copy archived in offline mode or found another source outside the HP support Web site.

  At least you can get an older version of firmware all the steps that we share for the firmware downgrade won't do you no good.  I'd be careful to search a German site for firmware updates.  HP has put regional locks in place according to international contracts, that they do to market their products in a given region.  Using a German firmware on a printer WE made may have strange side effects on what types of cartridges are allowed.

  What is perhaps a better use of your time would be to contact your 3rd party cartridge company and see if they can send you a cartridge that is compatible with the new firmware.  Chances are that they have seen the same problem with other users and already have a chipset to work around the problem.  In this way, you can stay on the newest firmware and continue to use your favorite too cartridges.

• Color Laserjet pro m252dw: print off center

  My printer prints slightly biased (as too far to the right). I did the alignment test and tried to solve the problem by adjusting printing to several mm to the left, but it does not work. I am trying to print labels with graphics that contain a border of circle-because the page is printing off center seem no good labels. I print on sticker paper for labels and have used several different programs label to print from, and all have the same resulf of centred off the coast. Any suggestions? Help would be very appreciated!

  Hey @OldSoulA,

  Welcome to the Forums of HP Support!

  I understand that you have a problem of quality when printing labels from your computer Windows 8.1 to your HP Color LaserJet Pro M252dw. I would like to help you today with this problem of printing the label. Thank you for all the troubleshooting steps you tried before reaching out for support. At this point, I'm going to make sure that the labels that you are printing on conform to the specifications of your HP Laserjet Printer. Once you confirm that the labels you are using are supported, we will miss some tests in order to check if this central issue is caused by the type of paper or a problem of setting. Please follow the steps below.

  Step 1: Check paper:

  According to the specifications of your HP Laserjet Printer, the following labels are supported:

  

  • You can load up to 50 sheets of labels into the tray at 1 time. Do not exceed 50 sheets
  • Avoid mixing media into the tray with paper. Avoid labels on top of plain white paper in your loading tray
  • Avoid using labels that are separated from the backing sheet, wrinkled or damaged in any way
  • Do not use labels that have exposed the carrier sheet
  • Do power not more than once a sheet of labels into the printer
  • Avoid printing on both sides of the labels
  • Avoid printing on sheets which the labels have been removed
  • Make sure that you use the specific Laser as adhesive labels can damage internal components in your machine.

  Once you have confirmed that the paper of the label that you are using is meet the specifications of your printer can you please move to the next step.

  Step 2: Print Self Test:

  1. Load of the plain white paper in your paper tray
  2. On the front panel of your printer then drag your finger to the left and select configuration
  3. Under the menu Setup touch Service
  4. Tap the cleaning Page
  5. Print a cleaning Page now. This page should show the colored lines centered

  Check the alignment of the present report.

  • The colored lines appear centered?
  • Printing documents from your computer on plain white paper print centered?

  Please reply to this message with the result of your troubleshooting so far. Once I have the results of your troubleshooting with the answers to my questions above, I'll be more than happy to provide additional assistance for this problem. I look forward to hear from you!

• HP Color LaserJet Pro M252dw P: M252 priority feed slot paper

  Hello

  So, I have the HP M252dw to work. I can't insert sheet simple slot (Tray 1) feeding into the printer. Can someone help me or give me specific instructions?

  Thank you.

  Hi @trans30and welcome to the Forums of HP!

  I see that you are looking by reinstalling the paper tray. I'd like to help!

  I'm including a document below, and in this document, you will find that a section marked "the feeder loading":

  HP Color LaserJet Pro M252, M274, printers M277 - establishment of the printer hardware

  That should guide you install the tray, with pictures to help the process.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer. Thanks for posting on the HP Forums!

• HP COLOR LASERJET PRO M252DW: HP COLOR LASERJET PRO M252DW never able to print without problem

  M252DW running on WiFi with three computers Win10.  Regardless of the computer that I use, the printer doesn't print.  Message to print screen says not 'online' when it is by the LCD.  Can I reset or power cycle, no help.  The only thing that seems to help is going to the printer and print a test page. This step seems to help sometimes, and I get a test page and can't seem to print for a period of time.  It is happening since new (July 1015) and I'm about to returned.  FYI, I have no problem to print wireless an inkjet Canon, sitting next to the ch, from any computer.

  Any suggestions other than buying a laser gun?

  Thank you

  Mark

  Hi @Henk57,

• Color LaserJet Pro M252dw: "error memory of supply" for a cartridge after software upgrade. Now unusable printer

  Software update on October 8, 2016 resulted in 'Providing a memory error' for the Cyan cartridge. Co-incidentally, it's the only 3rd - Party cartridge in the machine. All cartridges were working perfectly before the upgrade. The machine is now completely in-can be used as the message seems to inhibit printing.

  The cartridge is more than 80% full and I do not wish to replace in an attempt to achieve a solution in this way.

  I tried:

  * Remove and reinsert the cartridge

  * re-start in as many ways as I can think.

  * check whether the absolute latest version.

  * Search the forums for any solution - without success and similar messages

  I have an urgent need to print and I am very unhappy that I have no way to contact HP directly a defect in software on a product a few months out of warranty. I hope that I will not this escalation outside HP.

  Hello

  Use this tool to downgrade the firmware to an earlier version that doesn't authenticate the security of the cartridge chip, then check for the difference:

  http://ftp.HP.com/pub/softlib/software13/COL66159/LJ-162324-1/M252_Series_FW_Update-20150716.exe

• HP Color Laserjet Pro M252dw: Cannot print from Gimp or Adobe Photoshop

  Cannot print photos without wire of Gimp or Adobe Photoshop Express.  Print without problem all applications on Dell Inspiron laptop and an old Dell desktop running Vista, to both Samsung Galaxy S7 and S6, Kindle Fire HDX 8.9 and Samsung Galaxy Tab A.

  Although Gimp displays a print with preview menu, when I click on print, nothing happens. Check the status of the print job from Control Panel displays any pending print jobs. Even of Photoshop Express.

  Curiously, the impression is fine with an old program SmartDraw photo!

  Welcome @YvonneA1,

  Thank you for your participation in the forums! I see that you have problems printing of only two applications. I'd love to help you.

  It may be a problem with the language of the application. The printer supports HP PCL 6, HP PCL 5 c, emulation, HP postscript level 3, Cffp, FIU, PDF, native Office.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

• Color LaserJet Pro M252dw: guaranteed

  I just bought the printer today, Best Buy, new and in unopened box. I just registered my printer and check the status of the guarantee to the printer and it says I have 4 MONTHS left on my warranty. Why 4 months? What's up with that?

  Hello

  Here is the response from Shlomil:

  Spoiler (Highlight to read)

  Hello

  Any factory for HP products warranty is listed by the date of manufacture, and not by purchase date.

  To update such a you must provide proof of purchase to update of the warranty period.

  If you are from the USA or from the Canada, the following applies:

  http://support.HP.com/ca-en/document/c02638304

  If you are in the other region, you can contact HP support and provide your proof of purchase to update the warranty from the date of purchase of the product, as well as you can do this by providing proof of purchase once necessary to repair the product.

  Kind regards

  Shlomi

• HP Color LaserJet Pro M252n: HP Color LaserJet Pro M252n duplex automatic does not

  Even if it is set to automatic duplex is not reflect pages...? I have try the uninstall, Setup, reset...
  

  The printer Color LaserJet Pro M252n does not have a double-sided hardware unit, so that you can used perform manual duplex printing (assuming that the printer driver supports this), not the automatic duplex printing.

  The model M252dw has a double-sided hardware unit.

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• I get a pcl xl error message when we print our LaserJet Pro 400 Color MFP

  When I scan or fax, we get:

  PCL XL Error

  Subsystem: TEXT

  Error: InternalError 0 x 50

  File name: cheettext.c

  Line number: 710

  The printer is a Pro 400 Color MFP LaserJet - m475dw

  Windows 7 Professional Service pack 1

  What should I do to fix this?

  Thanks for the help.  I actually did an update of the firmware and it solved the problem.

• LaserJet pro 177: bought used hp color laserjet pro mfp m177

  Installation disk arived broken. How can I do to replace it.

  Just upload what you want the site web theHP.

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

• HP Color LaserJet Pro M177 MFP: HP Color LaserJet not able to connect to connected HP

  Hello

  I try to activate my printer (HP Color LaserJet M177fw MFP Pro) ePrint and much more, but I'm not able to do it cause connection problem, I guess.

  When I'm trying to 'print the information sheet', for example, the printer is not able to connect (stay on 'Sign in' loop indefinitely).

  My printer is less than a Vodafone EasyBox router, with firewall disabled and no specific barriers defined by me.

  Should I set some port forwarding (even if they should apply to ignore the firewall, when turned on) or any other specific configuration in the router?

  the same connection problem, of course, it happens when I do touch printer and console web administration, of course.

  In addition, I'll let you know that my router is not blocking access, for example, to-from the web (i.e. I am able to manage my NAS from the outside, since he admitted to a DDNS) and other local devices

  I alreay set 8.8.8.8 and 8.8.4.4 as DNS pri/sec and had an output of cycle after the series of DNS.

  My printer also has a static IP address (defined by the DHCP protocol, based on the MAC address), so not a problem, I think.

  Thanks in advance for your help,

  Lorenzo

  Hi Lorenzo,.

  To enable Web Services fumctionality, you'll need to install the latest firmware on your printer (version 20160525)

  You can locate the current version of your printer by selecting configuration > reports > Page of Configuration, the firmware version is listed under the information section on the printer.

  Updated the firmware on Linux by following these steps, but I don't know if the latest firmware is available for Linux or not, try:

  http://hplipopensource.com/hplip-Web/tech_docs/man_pages/firmware.html

  If the latest firmware is not available for linux, temporarily install the printer on a Windows PC or a my and install the latest firmware:

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

  Kind regards

  Shlomi

• Color LaserJet MFP M177fw Pro: installation of web services blocked to 'connection '.

  I'm trying to enable Web Services on this new LaserJet.  I am in the built-in Web Server page and the configuration of Web Services tab.  I clicked on 'Turn on' and it just keeps spinning in connection...

  DNS is 8888 and 8844

  All the other tabs work; It is connected to the computer and the Internet.  Help please?

  Thank you!

  Hi @crowndude,

  I see that you have problems with Web Services. I want to help you.

  I have provided a few steps to try to see if we can solve this problem.

  Turn off IPv6 on the printer.

  Go to configuration, network configuration, network, IPv6 Services and turn it off.

  This DNS works better for Laserjet printers. Please change the settings to see if this will help the printer built-in Web server.

  Preferred DNS address: 209.244.0.3
  Auxiliary DNS address: 209.244.0.4

  Power cycle the printer.

  If you still have questions, please continue with the following steps:

  Update the firmware of the printer by a USB connection. HP Color LaserJet Pro MFP Firmware update M177fw.

  Configure a static IP address for the printer. Proceed to Solution 3: printer of the assign a static IP address.

  Printer HP Color LaserJet Pro MFP M177fw and HP LaserJet Pro MFP M127fw and M128fw printers - printer does not keep the Wi - Fi connection.

  I'll send you another step to try in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• Color Laserjet PRO MFPF 377dw: problem with Color Laserjet PRO MFPF 377dw and HP network scanner

  After removing the package of printer drivers HP, all attempts of resettlement via WLAN regularly fail before the end, which indicates that the device is not found. I physically connect the printer to the computer by USB cable to install the software successfully. When I go to WLAN Wireless thereafter, the printer works perfectly within the network. If I remove the USB cable, the following error message appears when I try to start scanning HP: HP CLJM377 Scan found . In other words, HP Scan cannot be used with a PC not connected by USB cable. All other remote features function normally printer in wireless, including HP Scan & Capture. Is there a possibility to correct this, via the Windows registry from my PC?

  MrRobot wrote:
  

  Hello! @Chirsistei, your description of the HP product is classified as a commercial product (business). Our sales support team provides support via the channel of entry here. If you need immediate assistance, you will need to open a session one business with our sales support team. Click on this link http://ow.ly/I3gw30140F8 for more details.
  Let me know if you want more information and/or assistance.

  Have a great day!

  See you soon!

  Hello Chetan,

  I think I'm in the wrong forum here because I live in Switzerland and here the Laserjet Pro M377dw color is sold to private users. I have no access to a support plan and use the printer in my home office network. Your proposed solution therefore does not help me, during this time, I have posted this problem in the forum on language German you need not to pursue this new. Thanks anyway