DeskJet 832c disappeared ink after new cartridges installed.

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  HP new cartridges installed, the error message "one or more cartridges appear to be damaged or missing" yellow cartridge is indicated, two new cartridges have been installed, without success.  Device has been turned on several times but the error message remains the same. The pocket of ink has been packed to remove any residue, did not help.

  Hi @gl40,

• Printer HP 6500 E709n - impression is very low, even after the new cartridges installed

  New cartridges installed correctly, and there is no error message. But now, the impression is almost unreadable it's so light. What is the problem?

  I understand that you are having problems print quality with low impressions.  I've included a useful document that might solve your problem.

  Let me know if it helps.

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• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• printer does not recognize the new cartridge installed

  How can I get my HP deskjet printer to regonise I installed a new HP cartridge.

  Had to replace 2-magenta fine;  black photo (2 new cartridges tried) message-no ink.

  Have cleaned the contacts on the cartridge & printer. still no joy. What can I do next?

  Hello! Had a second go to cleanup & reinstall & all works well.

  Thank you!!

• Instant ink / no new cartridge sent / Support questions

  Hello

  I just wanted to post a message to express my discontent around the Ink Instant subscription service. I am based in the UK and signed to instant ink.

  Last week I ran out of ink, and I had not sent a new cartridge. I emailed HP and received an automated response advising that anyone on the suggestions within 1 day. two days later I phoned HP that I had not received a response to my email (it is now 3 days and still no response by the way).

  The representative of HP connected my call and said I had to be my printer to go through certain steps. The call center is open 09:00 - 18:00 Monday - Friday, which no help for me as I work full time so there may not be to my printer to connect the call.

  I called back the next day with the serial number of the printer. They confirmed that the guarantee was still valid, but I don't see the relevance in what I was calling about the subscription to instant ink, not a printer warranty issue.

  Still, I learned that I needed to be in front of my printer. However after I said that I could not because of this due to working full time and their call center hours are limited, I was put through another Department. They load a new cartridge to be sent to me I expect every day now.

  I know that the instant the ink program is new to the United Kingdom however I was extremely disappointed that:

  (1) sent me a new cartridge before my race an existing

  (2) there was no acknowledgement of receipt of my e-mail asking a new cartridge

  (3) the steps I went through to record a call with your center of calls about the series printer when it was the program of the instant ink on what I called

  Now, I was without a printer for a week due to having no ink. I hope this feedback is taken into account, and I sincerely hope that I don't have to go through that pain once again when I need a next set of cartridges

  Hi, the details have been sent the instant team of ink. Could you please let us know when it's resolved?

  Thanks, Ciara

• WOT has disappeared even after downlaoding and install is still missing. In addition, the address bar icon says "this Web site provides no identity information.

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  I used the option rebuild in firefox to start safe mode again and as expected my addons went and now I installed WOT and adblock, others to follow. Thank you.

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• Photosmart repeated 5514 new cartridge installed alerts when any new cartridges have been installed

  This is a printer newly installed, connected to a MacBook Pro running OS last, Lion. Installation and alignment of the new cartridges went very well, but now I get alerts several times a day saying that a new cartridge of whatever color or other had been installed and I need to align. The printer works well otherwise, but these alerts are a nuisance, because the only way to get them off the screen is to restart.

  How can I get rid of these alerts without turning them off completely?

  Hello

  I believe that the installation of the latest version of the software published on the website of HP can solve the problem. It's a newer version, and based on my experience it should solve the specific problem.

  Please follow the steps below and check any changes:

  First step: completely uninstall the software by using scrubber

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Second step: reset the printing system

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Step 3: install the latest version of the software

  http://FTP.HP.com/pub/softlib/software12/COL40665/MP-98874-1/Photosmart-5510d-series_v12.14.0.dmg

  Step 4: update the latest drivers

  Click the Apple icon, and then click software update.

  Click on show details and be sure to select the HP printer software update 2.9.

  Click on install and provide the details of user when you are prompted to.

  Hope that helps,

  Shlomi

• ink printer button continues to Flash after new cartridges replaced correctly

  Replace all printer cartridges according to instructions printer, ink button is still blinking.  Have unplugged unit and no change.

  Hi Jody,.

  If the flashing is on the printer itself, your best bet for good support would be with the manufacturer of the printer.

  If the flashing is on a window inside your PC, then we should probably do the following:

  1. remove the printer from the PC.

  2 uninstall the printer from the PC driver.

  3 reinstall the printer driver.

  4 reinstall the printer.

  Several references to printer:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Why can I not print?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Find and install printer drivers

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

• Photosmart Pro B9180: Exhausted ink with new cartridge message

  I had 2 showing depleted, inks Light Cyan and Magenta, so I replaced them both.  After a bit of memorization and re - insert, I managed finally to get the LC to be accepted, but kept showing Magenta empty ink Replace cartridge. Finally I managed to get the printer to accept the cartridge by removing the yellow and magenta and the closing door ink cartridge so this printer it has advised both cartridges where either missing or damaged. I then re inserted the Magenta cartridge and closed the door and waited for the error message about the yellow show and then re-inserted cartridge yellow. The printer then went to the ready state. Hurrah! After a print test sheet and a couple of head cleans and then some photos on plain paper I tried to print on photo paper. At half way through printing the machine stopped and threw the message for the Magenta cartridge is exhausted. I cheated once again the printer twice to remove the yellow and magenta cartridge and put back as before. It has managed to get at the end of printing, which indicated that the heads remain a pure which I proceeded to do. Unfortunately the printer cannot again print throwing up the message that the Magenta cartridge was exhausted and needed replacement.

  After doing a lot of research online, it seems it is a common problem, but what I failed to find are solutions even on the HP forum.

  Is this a problem with the cartridge having questionable chips? Is this a problem with the printer, chiefs or general design?

  I really need an answer that will prevent me from buying inks Dungeon I am wasting money. I have tried all resets as described in other posts here. Unfortunately once the exhausted ink message nothing different pose can be done as the printer all crashes.

  Does anyone have a solution to this problem?

  Hello Jabzi,

  an update on printer problems. Following your last message, that the printer has again stopped work while I followed your advice and tell me the magenta was exhausted that I knew, that it could not be. In any case, I decided that the cartridge must be defective, so I ordered a new one. The next day, waiting to get to the printer, I let on, ran his daily routine of maintenance and the problem corrected itself, is great. I ran a few prints which still showed heavy bands/bad colors, so I ran routines cleaning and alignment that has made the problem worse. What I noticed, is that the banding seemed to be linked to black ink and there are large gaps in the text. I changed the black photo that has been reading about 25% full I had read a similar post where someone had problems with a low black cartridge. I also pulled the print heads and thouroghly them cleaned manually. The two black print heads showed signs of ink muddy accumulate but color heads everything looked very clean. After cleaning and reinserting the heads the printer ran his routine alingment and produces best alignment prints that I had. I then printed the test page, was also excellent showing no missing text and three print heads that fell in fair condition were now show as good. Since then I've produced great prints.

  That I summise from all this is that the problems seem to have stems printheads being blocked preventing ink flow and giving messages erroneous re cartridges is exhausted. Everything that was probably due to the printer being unused and left off for an extended period. Once the heads had been cleaned and enough ink has flowed to purge the ink heads has been lying in it for a period the printer was able to function properly.  At least I now have a spare cartridge magenta on-site as well as a printer to work.

  I hope it's useful to anyone having similar problems.

  Thanks for your help

  Concerning

  Alan

• Lenovo Y50 fan stops after new OS install and do not install Windows app

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  SOLVED heat problem!
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• Missing drivers after new OS installed.

  Hello, my nameis Tyler.

  So my old hard drive in my Toshiba Satellite C675 decided to die on me. I bought a new hard drive and a new windows 7 Home premium OS to new hard drive empty. After installing the operating system on the new drive hard it wouldn't let me updat because I'm not connecetd to the internet.  Trying to connect to my network, I get the messgae of error 'install a driver for your network adapter' so I click Next and the following error that says "windows can't find a driver for your network adapter" so in short I can't install the drivers becausi can not get my computer connected to the internet. I can't get my computer connected to the internet, because I need to install the drivers. Any help would be greatly appreciated.

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• Satellite Pro A200 do not provide surond dolby room after new Vista installed

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  I did a clean install of Vista ultimate and downloaded all the Vista drivers driver Toshiba download page.
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  I hope that I have phraised this ok.

  any help appreciated.

  Hello

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  How someone should help you without any details

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• error code 0 x 80240036 & 0x8024400A trying to get windows updates after new hardrive installed

  XP media Center Edition 2005 w/sp2, AMD Athlon 64 x 2 dual - core, Norton 360 5.0.

  Problem: When to access windows updates in the menu programs, explicit or a custom process, 0x8024400A error message is returned.  If to access updates the menu windows programs, then select "'get the new update of micorsoft today' error message 0 x 80240036 is returned.»

  Installed new hardrive, HP recovory disc, update IE 8.  Could not get Windows upadates above error messages.  Research MS site and installed fix 50362 and 50389.  STIL not luck.  Tried to manually download the sp3, but was first prompted to install Kb893803 (windows install 3.1 v2) and he did.  Download sp3 for office and installed computers went to restart to complete that now put my system in restart cycle crash mode.  With access to the safe mode, I uninstalled sp3 and now the boots normally.  Always to sp2 and can not get the updates of windows.

  • Can not completely install sp3 manually or through windows update.
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  The other post:

  A 0x8024400a error question.  I installed new hardrive, recorvery disk it's IE 8 and still not get the updates.  Tried to download SP3 manually, but was prompted to install first kb893803 (windows install 3.1 v2) that I did with success.  Downloaded sp3 manually, and installed.  However to restart to complete the installation, the system goes into a loop of reboot cycle.  I have to go in safe mode, uninstall sp3.  I did some research and tried "difficulty his ' #50362, 50389 # and #50597 with no luck.

  Hi techmenot,

  Have you seen the following thread, it of on the same issue and has a possible solution.  Please take a look here.

  I hope this helps!