Deskjet3050: Cartridge clean
I striated text and colors missing when I try ro print a document. I tested the level of ink - they are beautiful - and three times tried to clean the cartridges with the HP System. Whenever I got to level three, and there has been no improvement. The printer has not been used for some time.
I am at a loss what to try next. Grateful for the advice.
I understand the print quality is ridged please follow the document below and if these steps did not resolve, try replacing the cartridge.
Although I am an employee of HP, I speak for myself and not for HP.
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Tags: HP Printers
I have a printer J4680 and I just upgraded to Windows 8. I can't understand how to clean the cartridges to print under this platform. The button services seem to have disappeared.
I would appreciate help with this.
The cartridges can be cleaned of the façade of the J4680. See here for more information.
I know I'm a few years late, but what makes "Clean cartridges" do?
If the printer has tiny brushes this ink own surplus off the cartridges, where's the dirt? After that the printer performs a few dozen cartridge-cleaning, is something in the printer should be cleaned to get rid of all the dirt that he collected?
The printer * is * in fact, clockwork marvel :-). There is not really strong scrapings, it's more like liquid sludge. Think of windshield wipers to clean your windshield - they need not cleaning themselves, despite to remove rain, bugs and other stuff. If you are really interested, you may be able to see within the service area with a flashlight and perhaps a dental mirror, but it's probably better not to--he tends to look at disorder, and people damage their printers trying to clean the service area (unnecessarily).
The ink used especially rest liquid, some of the components of the ink would remain liquid for a long time. In the bottom of the station service is a thin sponge which absorbs most of the liquid, but after a or two decades of use, there may be a few spoonfuls of ink in the service area. This is why you don't want to share the printer, if cars are installed or not.
The print head rises above the paper by about 1/16 ", if you was enough paper folded it would extend upwards into the path of the print head. That's why you have got some burrs on the page.
The gas station is designed to keep the nozzles healthy. While this may sometimes need manual cleaning usually automatic cleaning is sufficient. If the manual cleaning is done too it will shorten the life of the printer (and ink).
I have a HP Deskjet 3050 All in One J610 series printer.
I use Windows XP.
I'm a Newbie as HP printers are concerned, but some have experience troubleshooting former HP model a parent.
The black cartridge is not printing. For various reasons, I have not used the printer for about two months. So far, the printer worked fine, and in fact it is still using the cartridges that came with the printer. I mention these points here because I realize or the other or both can be part of the issue.
When I sent a document to the printer, printing was uneven. I checked ink levels and black and color cartridges were about the third two full (before I used the print head cleaning utility.
After cleaning the printheads, I tried again and this time the impression was the same, but in a shade of light blue, which was very low. However, the original document is in a police man and a shade of gray, so perhaps he used ink cartridge color and not black?
Research using the viewer help from HP does not help because it implies that you don't know how to locate the ink cartridge Clean Utility.
After searching on Google to match the questions, I tried a second and then a third level of cleaning. And because a post mentioned have to do eight times, I did a little more luck. When the page is printed at the end of the cleaning cycle, the colors come out crisp and even. There is no black bloc... is there? I can't find an image showing a what print perfect following cleaning should look like.
Additional to clean using the utility attempts do not seem to have worked and could even have been counterproductive because when I tried to print another document, and this came out so pale that I first thought that it is a blank page.
I used the utility to re-estimated ink levels and the color is always about two third full, while black has dropped a little down, but is still above half full. There is a check/tick showing for black ink and color.
Messages on similar questions suggest that the replacement of the cartridge does not solve the problem and that heads should be cleaned manually.
Should I try to clean the heads manually? Who was mentioned on the threads and even on the HP support but as another option for a very different model. I watched some demos on You Tube, but they are for different models of HP, in which they remove the printheads and clean them in a solution provided in the trade which I think is available in the United Kingdom, or with water!
I would be grateful for any advice as to whether I should remove the black cartridge and clean heads printing and, if so, if someone could point me to a link where this is illustrated step by step, video, or shown in the logical steps.
In the meantime I'll go off and buy a new black cartridge, but if it's the heads need cleaning, I'll have to do anyway.
Thanks for any advice you can give me!
I would like to manually clean the contacts on the cartridges and the printer. The process is described for your model of printer in step 3 of this document here. The rest of the document does not apply to your question, but it does a great job giving instructions step by step on the manual cleanup process and materials needed to use lists. Manual cleaning will help ensure that the accumulation of contacts is not the cause of the issue of the print quality that you are experiencing. I hope this helps.
I have a HP officejet printer 7580 all-in-one with the error message "the following ink cartridges appear to be missing or damaged. Magenta (M) "I followed the instructions on the HP site troubleshooting, first changing the magenta cartridge, clean the electrical contacts on the print head, then replace the printhead and I still get the same error message.» I then removed the cartridge yellow and still only had the same error message about the magenta cartridge, even after restarting the printer. In my view, that it must be a problem with the software or the chip of the computer on the printer itself. Someone at - it suggestions for me?
Looks like you did a lot of troubleshooting for the cartridge error number. The areas of print head and cartridge are separated in the OJ series L7580 printer, so the effect print head not this error. The error comes from the electrical contact with the cartridge in question, appears magenta of the post.
Follow the steps described in the document, found here, to solve the problem and determine if the error comes from the cartridge or the electrical system internal printer.
I hope this helps.
I'm having a problem with my printer HP Envy 120 new.
On switching on, the 'cartridge problem' screen appears, saying: "one or more cartridges appear to be damaged.
There is a black icon below this text but no color.
I have assumed that meant that the color cartridge did not work. I went back to the store and got a new cartridge color under warranty.
However, with the new cartridge installed, I still get the same message. Means, therefore, that it is the Black cartridge that is defective?
I tried to reinstall the two cartridges, cleaning all the contacts and the reset of the printer off for 15 seconds without result; I still get the same screen.
As I'm back at the shop soon, I would like some ammo in the case of an argument! The printer is still under warranty, but a resolution may depend on who you're talking about... :-)
Personally I find the screen rather ambiguous. Thanks for any help!
Simply put the replacement cartridge in now and the printer works fine.
Much thanks to Jamieson for the help!
Click here for a detailed description of the following steps to solve the problems of alignment of print HP all-in-one cartridge and color copier product families.
Step 1: review the alignment page paper was printed on
Second step: the alignment page prints correctly
Third step: perform a print cartridge cleaning procedure
Step 4: try to align the page again
1 automatic alignment of cartridges
2 models with the semi-automatic print cartridge alignment
3 "errors of alignment page not detected."
4 additional information
a. examples of alignment pages
(b) without going through the print cartridge alignment
Click here for assistance based on the cartridge system is using your printer.Click on the laurels on the left side to help and click on accept as Solution to a solution. I work for HP.
I hope this helps!
Repetitive message "wrong cartridge installed print. I checked all the available help texts and for example door is well closed, reinstalled ink cartridges, no insured no tape cartridges, cleaned print heads, etc. None of this makes a difference - even with the two new cartridges, properly installed. If I leave the printer off for at least a week, and then after having demanded that the alignment of the cartridges - who apparently works - I am able to print a single document, before you get the error again.
Thank you for your help - I arrived at the end of the process of yesterday and installed a new black ink cartridge. Now I am able to print once again without any problem
Yes, I know... it is a dinasour printer but it has been a workhorse for me since I bought it when it first came out (1998!). I use it often, but she remained loyal. Judged non HP cartridges, but they are not as good, so PLOPPED down the money for a cartridge HP 23 CMY legitimate again. Expiration date: December 2013.
I can see the streaks of ink for all 3 colors on the head of nozzle/so that means there are in there, and all the rest print - C M and K, but not of Y. I tried some old cartridges that I forgot to recycle in the hope that I could get some of them out of one of them though but weak , but that no longer works.
I also tried to print from more than one program and Windows 7 generic print test page in the case where there are a few color program setting somewhere that was the cause. Banned, same result overall. I swab clean the nozzle/head, lined up, even began. Always without Y.
I wonder itf it's a question of management of system colors, although if there are streaks on copper head of the 23 HP where it meets the surface of the paper, it seems to be working, just do not hit the paper. Electric prods on the printer which meets the back of the eye of the cartridge clean too.
Maybe it's a cosmic hint to get a new printer, but I live on a fixed income from social security and every penny counts. I paid too just for a new cartridge.
Suggestions, hosted solutions.
~ Philp Knight
If this is a new OEM cartridge, and it is not printing yellow the first thing to do is to follow the steps outlined in the document below, and then if you continue to have the problem, you can support in the 800-474-6836 since the cartridges have their own guaranteed separate printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.
Lack of color, wrong color or streaks in print:
Product is 5 years. Error message indicates that the yellow cartridge seems to be missing. Cannot be resolved after several cleanings of sensor and the sensor window. Powered / disable several times including corkscrew. A tried a new yellow cartridge (not a recharged one used). Shot all the cartridges, cleaned, open/closed status of the printer, lifted/lowered the gray lever of the print head. Could not find a way to print in black only if possible. The cost of a new printer is roughly the same Technical Support help (out of warranty). Any thoughts on how to fix (other than buying a new printer - unless it's time)? Thank you in advance.
Figured it out. I missed some parts of the print head cleaning. Solved.
I have a photosmart 7510 bought 17/05/12 yet but it is in warranty. I had problems with the magenta ink. If I do an estimated ink level, it shows that I have a lot. It was again last month, and he doesn't get a lot of use. Magenta has suddenly stopped working. I reported a revised print quality, it showed that anything for magenta. I removed the cartridge, cleaned, cleared the area of sufficient ventilation with a PIN and followed all the instructions, then succeeded him. New diagnostic print quality report showed a sufficient amount of magenta. I printed a page, then lost magenta again. I did this 3 times now. Cartridge expiration date is 08/22/15. I had the same problem with yellow several months ago, but here it is finally resolved itself. Are there more steps should I take to get the magenta to work? There is more than half of the bar display for ink available, when it shows I have ink on my report. I am beyond frustrated. At all time, for levels of ink from the printer itself shows I have a lot of ink, even when the test page for diagnostic andprint report show no magenta. Thanks in advance for your suggestions.
Thank you for your answer!
If it works and stops intermittently and you have tried these steps several times, so I think that the problem lies in the printhead itself.
Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.
Hope this information is useful and have a great day!
Replace the black cartridge that came with it initially with a 61 new Staples Black. Now the display shows "the following ink cartridge needs to be replaced" and there the symbol for black. I've sat down and reinstall the cartridges, cleaned the contacts on the new cartridge (which was probably stupid) but I followed the HP instructions in the manual, cleaned the internal contacts of copper, it turned on and off as described, plugged into a surge protector and not in one, and I still got the same message. It's not real comforting on the first change of ink. Now what?
Welcome to the HP community @45001,
I saw your post on the ink cartridge error message your craving 4500 poster and wanted to say with my suggestion. I saw that you tried all the troubleshooting steps and because the error has not been erased, I now suggest you contact HP to see on a replacement printer to solve the problem.
I hope this helps, click on the thumb to below testify of my answer, and then click "Accept as Solution" if I helped you to find a solution to this problem.
Details of HP:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.
I bought a brand new HP 564XL cyam and magenta cartridges for my C410a. I replaced the "old" who ran out of ink. But I have no color band on any of the print outs (not at all). I check vents, I aligned the cartridges, cleaned, everything. So far - nothing at all for the bars red or blue on these test pages available on the printer. Any ideas on how to solve this problem? This has happened today with two sets of nine cartridges (by the way, yellow, black and photo cartridges all worked very well).
If you have followed all the steps listed here in this document , with the exception of replace the printhead, I'd be beside a manual cleaning of the print head to ensure that the build was not the cause of the issue of quality output. Instructions to perform a manual cleanup can be found on pages 223-227 of the user manual. After we finished the manual cleaning of the print head, I would then again run the automatic print head cleaning utility from the Toolbox or the façade. If the utility is proposing to achieve a level intermediate and advanced cleaning, be sure to complete all the levels proposed. I hope this helps.
My ink level is full. I just replaced my black cartridge (with genuine HP cartridges). No black is printing. I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges. I replaced the cartridge several times during the past year is nothing new. Can't understand why black will not only be printed.
This is your last hope.
Watch the videos and if you can remove the printhead and clean, it might work.
Let us know...
Today my C4580 all-in-one printer printed a page VERY slow and after I turned it and then turn on the error message appeared "print cartridge missing or not detected".
I searched the forum and found a similar problem someone had a few months to which DexterM responded and I followed the same steps given here, I tried the cartridge cleaning and reset (unplug the unit from the wall), but I still have the message.
So I printed out the self-assessment report:
for the code = 10
16 PX = 4
53 PX = 4
63 PX = 4
54 HP = 1
64 HP = 1
56 STAT = 0
66 STAT = 0
BILL 57 = 64
BILL 67 = 44
and with the code of the removed black print cartridge = 43 results are the same as hers:
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
Dxxx:. . . . . . . . o o o o o o o o
Sxxxxx:. . . . . . . o o o o o o o
I hope someone can help me.
out of curiosity I left only a cartridge black inside the printer and reprinted Code = 43 self-test page and it worked, with results:
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
Dxxx: o o o o o o o o.. . . . . . .
Sxxxxx: o o o o o o o.. . . . . .
How did the same black cartridge work?
Please help, I need my printer and I wan't to know what I have to do...Message edited by bv_Andy on 09/22/2009 11:43Message edited by bv_Andy on 09/23/2009 02:01
Ok. Looks like you have almost tried everything. Unfortunately, the results of the test pages you printed doesn't help me understand the issue. I suggest you try to reset the printer. remove the cartridges before you begin these steps.
1. press the Power button and the Cancel button at the same time and release them. The display shows "enter special key Combo".
2. now press the (Scan) (color copy) Green Blue and grey (black copy) buttons one after the other. The display shows "Support
3. press 2 times on the blue button. "Reset" menu. Now press OK. If the screen still shows the Reset Menu After you press OK, then press the green button.
4. press the gray button. Should display "semi-Full Reset". OK\Green press button. The printer turns off.
5. turn on the printer and select your country and language.
Reinsert the cartridges once you do this. If you still get the same message, open the HP Solution Center program on your PC, then check the dipstick of ink or the status of the printer. It should tell you what print cartridge has the problem. Replace this cartridge. If it works, then call HP so that they can replace the defective cartridge for you.
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