Difficulty of scanning HP

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• Difficulty with scan hp envy 5532

  I just bought a HP Envy 5532 and implemented without problem.

  I'm trying to scan a photo to my computer.

  If I start the scan of the device or my computer (applemac), no preview is available

  the photo I'm scanning is being cut into several pieces and did not scan as a separate photo

  Please could you help?

  Hello
  Please follow these steps, which should solve the problem you are experiencing:

  1. from applications > Hewlett-Packatd, open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan the image, the analysis should appear is more cultivated.

  Kind regards
  Shlomi

• Difficulty of scan, copy keys

  My AI0 Dell a920 that everything in a scan and copy buttons will not work. I upgraded from winXP to winVista.

  Check with Dell to see if they have updated drivers for your all-in - one device.  If they do not it may not work as you wish.

  "Richard1953" wrote in the new message: * e-mail address is removed from the privacy... *

  My AI0 Dell a920 that everything in a scan and copy buttons will not work. I upgraded from winXP to winVista.

• DeskJet 15 10: Hp Deskjet 1510

  Hi, I have a deskjet 1510, an i just installed it on a windows 8, it prints very well and I can share print with it, but for some reason, it is not the scanner.

  Tried the Hp doctor software, it stucks looking for driver.

  I reinstalled, updated the software of the web and checked the scaner driver, all very well and still cannot scan.

  I tried to manually install the scaner driver via the cd supplied with the printer.

  Any one with any solution.

  Sorry for the English not my main language.

  Hey @ShaQ90 ,

  So, my name is Zac and I'll be your 1 to 1 Support HP's Agent today! In response to your apology for your English. It's very good, and you should be proud, you can write the language well it is didn't not your native language, good job!

  I see you are having some difficulty in scanning with your DeskJet 1510 even after execution of printing HP and doctor Scan. Fortunately, I have something in my bag to get this figured out, most likely. Please follow these steps in this order;

  #1 step: run the Microsoft Fix It Uninstaller tool. This will tear all the software that you choose to delete it completely from your system. You are eager to look for something in the sense of "DeskJet" 1510. Click on an delete it entirely. The link for MS-Fix - It is http://support.microsoft.com/mats/program_install_and_uninstall

  Step 2: run "CCleaner" tool to clear all your junk registry files to make sure that nothing is in the way of software doing its business. To download CCleaner, go to https://www.piriform.com/CCLEANER. Scan and clean.

  Step #3: clear your temporary files folder. Press and hold 'Windows' on your keyboard and press the 'R' on your keyboard. The "Run" dialog box will go up. Type %temp%, and then press 'Enter' on your keyboard. A screen titled 'temp '. To select and remove all temporary files press 'CTRL' on your keyboard and press "A". It should select all files. As soon as they are all chosen press "delete" on your keyboard. If you get a 'file is in use and cannot be deleted' or any other annoying warning "you can't delete this file" just click, jump and move. Once they are all gone, close the window.

  Step 4: now allows you to do a clean boot reboot. This will stop parasitic programs get in the way after starting up. There is a drop-down list at the top of this document choose Windows 7. Here is the link https://support.microsoft.com/kb/929135/.

  Step #5: after doing all the steps above we get there, reinstall it. The be and end all. The last hour... I guess that you are fully aware of how to do a reinstall but it's my job so, hp.com > drivers and downloads > follow the instructions on the screen.

  I would like to how it goes and have a wonderful new year!

• Windows 7 USB Flash drive - if I click on Scan and difficulty after you insert the disk, it erases my files

  Original title: Windows 7 USB/Flash drive problems

  In Windows 7, if I plug in my USB drive, the message box appears titled ' do you want to scan and difficulty of removable disk (e :))?»  If I click on Scan and Fix, he deletes my files (or so I thought).  I hope that the files are still there and I have simply can't see because the drive is FAT32 and not NTFS (it says that most of the drive is NOT of free space, so I assume that the files are still there).  What should I do to see / access files?

  Note: A reader, I never selected "Scan and repair"... so I can still see/access files.
  On the other drive, however, the first time I plugged it on Windows 7, I clicked Scan and Fix and it erased all the files on this drive (I guess).  This of course got me very angry.

  Hi MichaelGramm,

  It seems that the file format has been corrupted. You might consider formatting the drive in NTFS file system and check if this solves the problem. For Windows 7, the best choice for hard disks is NTFS.

  Note: Make sure that you back up the data before formatting the disk.

  See these articles for more information on formatting disks and flash player:

  Create and format a hard disk partition

  http://Windows.Microsoft.com/en-us/Windows7/create-and-format-a-hard-disk-partition

   

  Formatting disks and drives: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/formatting-disks-and-drives-frequently-asked-questions

   

  Caution:

  Formatting erases all existing files on a flash drive. If you format a flash disk that has files on it, the files will be deleted.

  Hope this information helps.

• Difficulty finding documents after scanning with Epson STYLUS CX3810

  During my first attempt at a document scanning, it appears to succeed, but I can't find the doc in my computer.  I'm scanning rom an Epson STYLUS CX3810 to an Inspiron.

  Hi HoppeShark,

  You should be able to find everything you need on the site Web of Epson:

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=overview&OID=60421

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Trouble installing the Readiris scanning software

  I bought a new HP Officejet Pro 8715 and I had great difficulty it is set up to use. I am close to return to the store, except that the problem seems to be with Apple not with HP (or so I thought). It seems the method to print and scan drivers has changed dramatically in the direction of Apple. HP supplies over a CD with the software, but rather is supposed to happen automatically when I plug in the printer. This was not the case.

  At this point, I have the printer (4 hours) work, but I can't get the software "Readiris' of scanning to work. Yet once again, I am told that if I just plug the printer via the USB port and turn it on, then the OS knows what software to load. In reality, he doesn't "know" or "do" something.

  My second attempt was to set it up manually by going to System Preferences > Print & Scan and then by clicking on the sign more to add the printer software. This will show you a huge list of printers, but the list ends with "Officejet Pro 8660." My printer is a 8715, so there is nothing for my printer. Installation of the software for 8660 did not help to solve the problem.

  My third attempt was to set up the scan within Readiris software > Preferences. Inside the preferences, there is a drop-down list where I'm supposed to choose my scanner. But I'm not able to choose my scanner, probably because the software has not been installed. The strange thing is that the drop-down list it (in the preferences of Readiris), where you must select your printer/scanner, nothing opens.

  I filled out a form of disturbance with Readiris and they assure me that they'll be back in touch in the coming DAYS. Nice.

  Any help to get the OS to load the correct drivers, or get Readiris to allow me to choose my printer/scanner in settings would be most appreciated!

  It's on a MBP 10.8.5 running. It doesn't seem to be a group for 10.8.

  http://www.IRISLink.com/C2-1301-189/Readiris-15-for-Mac---OCR-software.aspx

• Signature: sqlite3VdbeExec - crash - I ran all kinds of virus scans. What could this be?

  Firefox keeps crashing within 2 minutes of the opening, every time. Internet Explorer does not work. I get the same signature, each crash report. the reason for the accident was Exception_access_violation.

  I ran a whole list of antivirus and anti-spyware scans and everything is clean.

  Although it will help you too much, this seems to be related to a bug in the sqlite software and there is a difficulty in a recent version of the sqlite software. This version of sqlite has been incorporated into the development versions that are used for the development of Firefox 4 (will be in Firefox 4 beta 5). I was not able to find and a kind calendar for when the new version of sqlite will be added to Firefox 3.6. * branch.

  I don't see an easy solution to your problem. What you might try is to create a new profile. Firefox stores user data in the profile folder, create a new profile will force Firefox to create new sqlite files to store your user data and this can help with your problem.

  First of all, you should back up your bookmarks and passwords, so you can import them into the new profile. I hope that you will be able to do so before Firefox crashes. For bookmarks, follow the procedure described in article restore bookmarks from a backup or move them to another computer to create a backup file. Passwords, you can use the password exporter add-on to create a backup file.

  Now, create the new profile, for details, see creating a new Firefox profile on Windows.

  You can import bookmarks by using the procedure in the article I linked at the earliest. To import passwords, add the add-on exporter of password and use it to import passwords that you exported earlier. It will be best to reset all other customizations yourself rather than trying to import them.

• Windows offers scan/fix (recommended) iPod nano 6?

  Usually for Apple device not connected to my machine I would carry out the scanning/fix. However, I am suspicious that Windows can digitize nano Apple OS and fix it properly if there is a problem?

  Windows cannot scan or difficulty an iPod, don't waste your time. Beware, this can be a scam.

• This officejet pro 8600 is not duplex scan size of different pages, only the size of page letter

  I have a desktop hp jet pro 8600 and printer. My original printer scanned pages front and back of different sizes, the printer stopped scanning properly and I replaced with the same model. Now, this printer can not scan other than letter size paper. I can only scan two-sided letter-size pages! The reason why I bought this printer has been for its scanning capabilities. I talked to support HP they said it scans only some dimensions of the page in duplex mode. Please HP DIFFICULTY this problem and give your customers the ability to SCAN RECTO VERSO DIFFERENT SIZES of PAGE. I've been with hp for many years, printers, laptops and a computer

  Message reads

  "The document feeder only supports analysis for some sizes of paper double-sided. If your original is too long or short, use the scanner glass.

  HP I'm supposed to use glass scanner page-by-page, I bought a officejet pro for special to spend less time scanning features manually. I wonder what the reason for this restriction of page size, it worked on my previous printer.

  I solved this problem without downgrading the firmware to version CLP1CN1232AR.

  I downloaded and installed HP Web Jetadmin to do this (www. HP.com/go /webjetadmin). Then, I followed the instructions on the manual (http://h10032.www1.hp.com/ctg/Manual/c01943164.pdf) to activate this option.

  The image I used was obtained on the HP ftp site: ftp://ftp.hp.com/pub/networking/software/pfirmware

  The name of the image is: ojpro_8600_n911_g_n_1232A_09272012.ful.rfu

  Now, I can scan both sides of the legal size.

• Officejet 6310 says 'No. Scan Options' and there is no SUN

  I have an Officejet 6310xi connected by USB to my Dell computer. I use Windows XP (with Service Pack 3).

  I downloaded the base (no software) on the site of hp drivers. I can print and copy on the officejet. When I try to scan it says "no Scan Options". The digital imaging monitor is not visible in the system tray. If I run msconfig the SUN is not in the start menu, either.

  When I run the Scan Diagnostic Utility V 1.5, it detects problems with PML service, registry Mismatch and HP Digital Imaging Monitor.

  When I run "Difficulty", it can't find C:\Program HP Imaging\bin\hpqtra08.exe. There is no file by that name (hpqtra08.exe) on this computer.

  While I had the CD with all the software and drivers, it is not at this place. Should I order another CD or is there an alternative? I don't have Norton 360 running and I understand reading this could affect the download drivers, but I'm not enough common sense to know how to temporarily disable firewalls, etc. That is why the CD solution is attractive for me. Needless to say, a free solution would be even better! Thanks for any help.

  You have downloaded only the basic drivers, I think that you will need to download the full functionality so & drivers for scanning to work

  with the link below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-42045-1&LC=en&DLC=en&cc=us&lang=en&OS=228&product=1119598

  Hope it will work...

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• 7280 scans are not full page; cultures software image; Question of TWAIN?

  I have a new c7280 on Vista Home ultimate. I downloaded and installed all the drivers and software updates that have been listed for the site of HP C7280. When you try to scan using the web tool (JAVA app to the deposit of cheques online), picture is cropped automatically to the party 'text only' image (the empty part of the image is not sent). I have 'automatic cropping"off in the center of solutions and analysis produced initially a picture full page, but before being sent to the computer, the image is cropped, and that part of the image is sent.  The two following threads describe similar issues, involves a problem of TWAIN driver, but does provide some solutions.

  http://h30434.www3.HP.com/PSG/board/message?board.ID=scan&thread.ID=1379

  http://h30434.www3.HP.com/PSG/board/message?board.ID=scan&thread.ID=798

  The problem unrelated to sizes of large file for the pdf scans is well documented on this site, and the solution is to replace the Solution Center (SC) version 10 with v12 (for c6380).  Indications for this procedure are shown here:

  http://h30434.www3.HP.com/PSG/board/message?board.ID=scan&message.ID=2307#M2307

  Does anyone know if there is a software fix or the solution to my problem of automatic framing of the scanner?

  Will install SC v12 for the correct c6380 than this supposed driver TWAIN for the C7280 problem (i.e. SC made v12 difficulty other issues other than the issue of large file size v10?).  Please post similar problems here; I also intend to try the customer service and will post their response here.

  Well, I tried customer HP - what a joke. They provided 3 separate solutions, and each was worse than the others. Two of their suggested solutions were things I had already tried and documented in my original request!  I am shocked by client it's terrible to HP support is - a continuous theme this entire Forum.

  If, after deletion, with the HP customer support, I took a chance and installed HP Solution Center Version 12 (SC v12) for HP c6380, and it worked! When parsing using java based web app via Twain, the image is cropped is more. I think I've also solved the "pdf scans have too large file size" problem, but I had not yet known who. " It seems that SCv12 fixes a lot of problems for HP all in those running Vista.

  Here is a link for directions:

  http://h30434.www3.HP.com/PSG/board/message?board.ID=scan&message.ID=2307

  Some additional notes:

  1. I do NOT uninstall all software before you run that 6380 full install profgram

  2. in the installation of new software for C6380, choice for what software to install, etc. have been through hyperlinks in the installation window, vice drag the boxes that were in the C7280 installation program. Minor difference, but I almost missed the opportunity to install only the SC.

  3. my everything on a printer (c7280) is connected via the wireless network. When installing SCv12 via the instructions above, during installation, the program will ask how the printer is connected. Choose "USB" and click the box that says «if you can't connect your device now...» "Installation will be completed, you will need to restart, and when the installation continues after the reboot, it offers you the possibility to add a connection to your desktop icon. You don't need to do this, just to complete the installation, and then open the solution Center, and it will find your printer. Mine is always listed as the c7280.

• HP Officejet Pro 8600 Plus - scanning missing feature

  I have used my printer for a little over a year - without problem and was very pleased with its performance.

  A few weeks ago I started to see messages that says that nothing is more anywhere for the scans to be sent. I was very curious about this message but I had not been using the scanner function. A few weeks ago, I clicked on the printer

  icon to scan a document and the analysis option has been totally absent. My printer seems to have no capacity

  to scan. I uninstalled and reinstalled my printer. This feature is still missing. Any suggestions?

  Hi ABI-sanjose,.

  With the instructions I provided, there should be fewer steps to scan

  If you add the HP Scan icon on your desktop you register in fact just a few clicks!

  If you don't want to see if you can get the scan options to return in the HP printer Assistant icon however, you can try to uninstall/reinstall the printer via the HP print and Scan Doctorsoftware. You need to browse every print of difficulty or difficulty analysis, then when that finishes you should reach a screen that looks like the screenshot below, once there, select the option uninstall/reinstall and who must return to the wizard in the printer to its former glory

  

  Hope this helps!

• LaserJet Pro M127fw MFP: LaserJet M127fw MFP printer - scan Pro

  I created the printer and the scan setting. I can scam out of the glass flat, however, the printer won't let me not scan from the charger. When I select this option, I get a notice saying pop - up: "communication scanner cannot be established. If make sure that your product is powered, check the connection and make sure that your network is working properly. If these conditions are correct, restart the product and try to scan the image. If you're using a connection cable, make sure that both ends of the cable are sure... »

  I checked the two ends of the cable, and they are firmly fixed in places respectful theire, this review keeps popping up.

  What should I do and how can I solve this problem?

  Thank you!

  Hello

  To eliminate any hardware failure, you can copy from the charger of document without any problem?

  If the ADF is working as intended by the hardware, the issue most likely related to the communication between your PC and the device.

  If the response of material as planned, please try following this tool by selecting the difficulty of analysis:

  http://ftp.HP.com/pub/Printers/hppsdr/HPPSdr.exe

  If the problem persists, I suggest ensuring that the USB is connected directly to a port on the back of your PC and not via a USB hub or extension, so make sure that the cable is not longer than 2 meters in length.

  I also suggest to try a different port on your PC and check differences.

  If it persists, can you see any difference in trying another USB cable?