Download HP Solution Center in Windows 7

I just bought a new computer with Windows 7 and have two HP printers.  I can't find the HP Solution Center any longer and can not find a way to check my ink level or to print a test page.  Can anyone help?


chill4hhorse wrote:

Also a HP Photosmart D7360

Complete recommended drivers for Photosmart D7360 are available for download here at HP.

Tags: HP Printers

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    I actually called the Deskjet 6988 only I was confused by the title ;-)

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    The drivers are downloadable at the link below. & LC = on & CC = US & DLC = in & sw_lang = & Product = 4231205

    Watch the video for instructions.

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    The representative of HP is correct in what he says, because of the OS all the Solution Center features change because of how the new operating system works in conjunction with older software. That could change because the operating system is developed or that our software has a greater compatibility with the operating system.

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  • Cannot install the Solution Center in Windows 7 for HP7310

    I have a HP7310xi AIO that works very well until recently.  I've recently updated Win/XP to Win 7 32 bit and the printer software will not be installed correctly.  I downloaded and tried all the diagnostic tools that I can find on this site, nothing helps.  I can print but cannot scan due to lack of Solution Center software.  I want this to be a device connected to the network and part works very well with the printer, but I repeat, it will be no scanner - is network or USB accessory.

    I downloaded (several times) the file of the AIO_CDB_Net_Full_Win_WW_130_141 software, which is supposed to install the necessary software, but IS NOT INSTALL the Solution Center.  I tried HPPIW for installation and also HPHNDU and HPPDU for the diagnosis of the printer, and who work very well.  I also tried HPPSdr (who works for the printer, but not scan) and HPSDU, which does not at all.

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    Hmm...  I have an Officejet 7410 similar, I used the same configuration file to install and have used it for a few years on my Windows 7 system.  A few questions:

    You have the printer connected by USB or network?

    You said that you had upgraded to Windows XP.  Was this a clean install on the XP machine?

    Are there any error messages during installation?

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    (This site does not support images?)

    Thank you!

    Message edited by killperry on 05/11/2009 13:06

    I think that we have found the problem... I uninstalled Flash by using the uninstall program located here Flash:

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    Answer = install Internet Explorer Flash Plugin

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    Hello DaveS0614

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    How to fix this error and launch HP solution Center?

    I'm sorry for my English, Russian


    I download 'master of installation printer HP for Windows '. It download the drivers. In procees of installation, when I choose, that my printer to connect via Wi - Fi, installation of show me an error: cannot complete the configuration of the printer. I can repeat (show the same error) or ignore it. Screenshot on the Russia:

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    All this time the printer and the computer has been connected

    That means, this DEVICE unfinished facility. Because of its Solution Center doesn't start... HEEELP, please.

    Hi Vladimir78,

    The only thing I can suggest at this stage is to get a printer USB cable, or you can restore to a previous point while it was working properly. Here is a document on how to do it.

    Thank you.

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    When I try to scan a picture, I get the error message "an internal error has occurred."  I am advised to reinstall the Photo and imaging software.  I don't have the CD and try to locate the Solution Center software online.

    You're welcome =]

    Follow the link below, then select your operating system (open Control Panel > system to check if you are not sure) & dlc = in & lang = to & lc = in & product = 390328 &

    Open the category drivers, then follow the download link.

    Do todownload software feature complete.

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      Network: Verifies that the network connection between your computer and your network is working properly.

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    • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

    • Scan tests: check the scanning mechanism, drivers, and registry entries.

    Source:try the HP Print and Scan Doctor for Windows

    Click here to download and run the print and Scan Doctor > >

    If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

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    • If you see green sides (), the utility identified a problem and fix it automatically.

    • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

    • If you see a red X (), follow the onscreen instructions to fix the problem.

    If you have trouble let me know and I will do everything I can to help. Also, during printing and scanning doctor closes you will see a window of the survey, please complete this survey to help us help you. All feed back is appreciated and valued.

    Thanks, I look forward to hear from you and work toward a solution.

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