'Enable to validate serial number '.
Hello
CS6 for MAC Setup was enable to validate my serial number I got from ADOBE (e-mail) after I activate my product Code (educational license).
Now, what's the next step? I followed some advice on forums like deleting the entry 127.0.0.1 activate.adobe.com in the hosts file, etc. I have not worked.
Thank you for guidance in this matter,
Thank you
Cristian
I have already addressed the question through the customer support
Tags: Adobe
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Hi erosalbarran,
Please try the steps that might help you below:
Mac:
Open a Finder window. Choose go > go to folder.
Type "/ etc" (make sure that you are signed in as an administrator).
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
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Go to C:\Windows\System32\drivers\etc
Select the hosts file and open it.
Find all entries that refer to activate.adobe.com and remove them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
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Hi smarterthanthis,
You are on a managed network?
- Reset the hosts file:
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
- Mac OS
Log in as an administrator to change the hosts file in Mac OS.
In a Finder window, choose go > go to folder.
- Type / etc.
- Select the hosts file and open it.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
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If after those, it is still pending...
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
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Older software and newer operating systems tend to be less pleasant these days. Professional or not you should consider upgrading to the latest version of the software to go with the upgrade, you have done for the material. Digital photography of software | Free download Adobe Photoshop Lightroom CC trial
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