Envy 15-q009tx: Envy 15 audio is broken

Similar Questions

• The HP Envy 15 t laptop: broken left hinge, corner of laptop is cracked and opened.

  Hello

  My laptop HP Envy 15t broken left hinge and the left corner is cracked and bulging. The laptop has not declined or fell. When I open and close the laptop the hinge moves and then separate tiny capitalization. The tiny screw are falling and I'm not able to close and open the laptop properly. The warranty has expired on this laptop. Help, please.

  Thank you in advance.

  @Albert5

  The question of the hinge on the Evny of HP is well known to HP, and yet they refuse to do much, if anything, to this subject.  If you are in warranty, they will typically set for free, no questions asked.  Out of warranty, however, it's like a completely different society.  They will be responsible of very varying amounts, from $130 to $300 to fix their own design flaw.   Here is a link to a long thread that I started to update others on the issue and my relationship with HP:

  http://h30434.www3.HP.com/T5/notebook-hardware/defective-hinges-on-HP-laptops-envy/m-p/5378336#M204440

  We hope that you will find useful information.  As further evidence that HP is aware of their own design flaw, the new 17 "want to have a case completely redesigned with a much better hinge.

  Good luck!

• (8.1 to Windows 64-bit) of J112tx HP ENVY beats audio volume varies automatically

  Hey,.

  I recently bought the HP ENVY J112TX and there is a problem with the audio beats in that volume continues to change (decrease and increase) when playing a song.  I downloaded the latest IDT drivers from the HP support Web site, which fixed the problem temporarily. But after an update of the system the problem came back again. I tried unistalling and re - install audio codec IDT of the Device Manager, but has not fixed the problem. I really need a solution to this problem so please HELP!

  Hi DH95,.

  Welcome to the HP Forums!

  I understand the your Beats Audio Control does not work and the sound fluctuates. I'll try my best to help you solve this problem.

  In this document for Beats Volume control Direction setting does not work is a download that should solve this problem.

  I hope this helps, please let me know.

  Good luck and have a great day!

• Is integrated audio (Audio envy;) Beats Audio) good, or do I have to upgrade to a sound card?

  I am considering a desktop HP Envy Phoenix 810-130qe computer. not a gamer, but as the music & videos. Is the integrated audio quality?

  Haaa, welcome to the forum.

  I can't answer the question of personal knowledge, but I had several HP computers, none is as beautiful as this one.  I'm a musician who is very picky with how the music on my computer sounds.  I've never used anything sound integrated.  I use 12-year old Polk Audio loudspeakers with my h8 1228 and they sound very good.  My next speakers will be speakers Bose computer USB.  They provide their own power.  They are quite expensive, but worth it.

  Please click on "BRAVO", if I helped you and click on "Accept as Solution" If your problem is resolved.

• HP ENVY Beats Audio - Subwoofer m6-1231ea does not work

  Recently purchased HP ENVY with beats audio and triple bass subwoofer m6-1231ea

  But how to get the subwoofer to work? By pressing fn + b does nothing...

  Hello @Gurtais,

  I read your post about how you try to get the subwoofer on your laptop for work, and I'd be happy to help you in this case!

  Because the subwoofer is an automatic feature of your sound system, I recommend reinstalling the drivers software and hardware original that came with your system. This can be done by following the steps described in this document on the use of the Recovery Manager to restore the software and drivers (Windows 8). Once installed, please update the drivers by Using HP Support Assistant (Windows 8).

  If you are still not able to use the subwoofer after update the software, I recommend to return your system to a previous restore point to where the subwoofer was working. To do this, please follow this document on using Microsoft System Restore (Windows 8).

  Should the subwoofer still not work with the rest of the sound system, I suggest you perform a backup and restore of your operating system. This can be done by following this resource on the backup of files (Windows 8), and more to perform a recovery of the HP (Windows 8) system. This should help get your system back to factory settings.

  If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• HP Envy m6: AUDIO VOLUME FLUCTUATION/AUTO NIVELANT END

  FLUCTUATION/AUTO AUDIO VOLUME UPGRADE QUESTION

  #BeatsAudio #StillNotFixed #HowManyYearsWillItTake

  HP Envy m6 15z-j100 G3R12UA #ABA Windows 8.1 bought 17 SEPT 14

  This does not happen with internal Laptop speakers, any external device, which is several hundred dollars external speakers, HDMI to TV etc.

  Had a similar HP with windows mobile 8 and Beats Audio for about a year or two. Had the same problem, and after a few months, I found a solution online. Had to disable Beats Audio, which I didn't do what he has seriously degraded audio quality.

  Laptop was destroyed so I bought a new one, just before leaving the House.  Now I have 15 days to return the laptop to Best Buy or I'm stuck with it, and I won't be home for three weeks.

  The laptop has Realtek Audio, IDT not some.

  All the fixes I found this time do not appear to work as drivers are all up to date, I installed the latest Windows updates, lowering of the quality of the sound on "CD" does not solve the problem, there is no 'improvement' in the tab 'Advanced' to turn off and there is no IDT software that I can detect.

  It might be severely underestimate the case to say that I am frustrated to have to waste its time in the lower register to 24 hours after the purchase of a laptop for a known problem that has existed for at least 18 months.

  If it was the good reception now I wouldn't write what I wouldn't have laptop HP Envy to write it, it would be in the hands of the good people at best buy.

  I'm ready to disable or uninstall the audio beats and degrade the sound once again if it will also disable the upgrade issue.

  I don't want to, but I will if that's what it takes to get my brand new Hewlett Packard® Envy laptop work properly.

  I'm with you!

  I just bought new laptop Envy 17 and quickly became furious with audio fluctuations because of Beats Audio "improvements." Searched the Internet and found a solution, fixed and remains fixed.

  Once connected to the PC with administrator privileges:

  (1) open Device Manager

  (2) amine down to "audio, video and game controllers".

  (3) right click on the audio device listed and click 'properties '.

  4) click on the 'Driver' tab

  (5) select "Update Driver... »

  (6) in the window that opens, click "Browse my computer for driver software".

  (7) in the window that opens, click on "Let Me pick from a list of drivers for devices on my computer.

  (8) to the list of available drivers, select "High definition Audio Device" (the generic Microsoft Windows driver)

  This completely removes the pilot OEM AND Beats Audio "improvements."

  I now take clear, sharp, clean, high-fidelity music. I listen to it using iTunes (free) which features a build-in, it works fine now with Windows Media Player also checked.

  Good luck!!!

• No sound on HP Envy Beats audio

  Nice day

  I bought this HP Envy in 2013, subject to June, about.  I recently discovered that after having my computer for a while and you try to play audio data, I have no sound.  If I stop the machine, the sound comes back.  My volume knob is at the maximum.

  Help, please

  Hello

  Try the following.

  Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

  Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

  After that you may or may not need to remove and reload the sound driver - if you do, how to use Recovery Manager to reinstall the drivers and software is detailed in the document in question on the link below.

  Recovery Manager - Windows 8.

  Recovery Manager - Windows 7

  Kind regards

  DP - K

• H * ENVY TouchSmart 17-j153cl: H * ENVY TouchSmart 17-j153cl broken hinge

  I searched this forum and Google and YouTube, but have not found a way to repair the left hinge on my laptop of 17-j153cl H * ENVY TouchSmart. The left hinge has separated from the main frame causing the bottom of the laptop to get out of the upper part. Fixing of the screen is still fine. The right hinge has not failed yet, but with the extra pressure in this regard, it may be only a matter of time.

  I am just out of warranty, unfortunately. Are there resources to attempt this repair? I wouldn't break my worst computer he is already going blind.

  Thank you

  -Brian

  @BrianMiller

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  
  
  Thank you for visiting the Forum from HP Support.

• HP envy 6 right hinge broken

  Hello!

  If the tale:

  I bought my computer hp laptop envy in January 2013. I had no problem with him until the end of 2013, when the right hinge began to get stiff. He finally cracked the monitor in February 2014. I have be it because I had left no guarantee.

  Another thing I also noticed was that the laptop couldn't use the GPU radeon 7670 m more after the incident. I ran several programs with high performance and dxdiag shows setting the intel processor is used. This can also be considered bad performance.

  Now, I have discovered that the hinge seems to be a problem of structural with computers laptops hp and people received free repairs from the company. I live in Finland and would like to know if it would be possible for me also. It would certainly be better my image of HP, if the laptop has been fixed.

  I asked what your issue escalated.  Someone will contact you soon.

  This does not mean instantly.

  Please be patient.

• HP Envy Touch smart screen broken

  Hello

  Sometimes I accidentally broke the screen of my laptop. I wonder if there is a way that the screen can be replaced. I saw that it was covered by a sort of guarantee until 2015 (see link) http://h20614.www2.hp.com/ediags/gmd/ProdDetect.aspx?lc=en&cc=us#

  Here is the information of product

  • "HP ENVY m6-n010dx Notebook PC (ENERGY STAR)
  • Serial number: 5CG413FN4V
  • Product number: G3R12UA

  I would really appreciate if someone help me as soon as POSSIBLE.

  Concerning

  The guarantee is not for accidental and induced damage. If you bought a guarantee of protection against accidental damage then it would have been covered. Compatible display would be:

  15.6 INCH SCREEN HU HIGH DEFINITION BRIGHTVIEW TS

  Part # 720549-001

• Beats Audio: HP ENVY Beats Audio Windows 8.1 portable computer m4

  I had to replace the hard drive of my laptop and my Beats Audio speaker volume is not as high as it should be.  I guess that a driver must be installed.

  I am running Windows 8.1.

  Please tell us if it is a driver problem and where can I find the necessary drivers and installation instructions.

  Thank you

  Please try the driver from the following link:

  http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59576.exe

• HP Envy: Beats Audio drivers

  Hello

  Due to a defect in software re Windows 10, I had to install a new hard drive in my laptop. I didn't have a recovery disk installed Windows 10 again from scratch.
  
  I've noticed that the audio only, which seems to me comes from an external monitor. My laptop came with Beats Audio, but the laptop does not recognize it.

  I wonder if I need to download a driver for it but I can't seem to find anything on the site of HP.

  Any help would be appreciated. Thank you.

  Download the latest driver realtek audio that should address and don't forget to edit your post and remove the product number and never give in public.

• ENVY 15-E0K04UA #ABA TS: ENVY TOUCHSMART Audio 15-j057cl does not

  I have a new installation of the operating system of Windows 8.1. At the start, there was no sound to my laptop. I went to the manufacturer's support and drivers Page and downloaded the "IDT High Definition CODEC Auido. Once I opened the download, however, the installation was interrupted. I then open the Device Manager and looking at the settings of the sound card. It is said:

  "This device cannot start. (Code 10)

  {Device Timeout}
  The specified on HS/o operation did not complete before the expiration of the waiting period. »

  I tried to uninstall and reinstall the drivers and restarting the laptop, looking for the hardware changes, for the activation and the deactivation of the drivers, and I am at the end of this question in which I've had for over 2 months now. As a student, it's very hard not to have the sound for educational videos useful, music and etc.

  You are the very welcome.

  Sorry I couldn't help you solve the audio problem you are experiencing.

• Envy 15 Notebook PC C8P48AV: HP Envy laptop - Audio yesterday, today, no

  After initialized twice, I have still no sound. Also, what lack us is the "speaker" icon. When I use the buttons speaker or speaker + I see a display on the screen. However when I touch and left click to hear the autio test tone, there is not. No idea how to cancel what ever is sick this PC?

  Thank you in advance.

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63408.exe

  When reinstalling the chipset driver is finished, stop the laptop.

  Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

  Let Windows load fully, then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When this has completed, restart the computer again.

  Kind regards

  DP - K

• Envy 17 t-j100: broken hinge and havn't been able to get their hands on someone!

  I havn't even had this laptop for a year yet and the hinge is broken! He pries place the merits of the case and I havn't been shut for fear of the hinge to spoil something more! More one of the screws of the hinge is rattling around inside. I could not get hold of someone on the phone regarding send it in for repair! It's my laptop for college and I REALLY need fixed.

  It is still under warranty until August and he has NEVER been dropped or anything! What I understand is a common manufacturing error.

  Help, please! I NEED to fix it as soon as POSSIBLE!

  Finally, ahold got someone and solved the problem.

  Thank you.