Envy 17-k270: upgrade of Windows 10 - error c1900101-30018

Similar Questions

• Windows do not install display error c1900101-30018

  Original title: windows 10

  Why windows do not install display error c1900101-30018

  The phase "Installation drivers and features" is the most delicate part of the upgrade. If you see a c1900101 x300xx failure, it means that we have failed in this phase. The most common failure is x 30018, which usually means a driver crashed when we there for the first time. Any driver can cause failure, but he can't block 100% of the time. If you try again, it may work only.

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

• HP Envy 15-K204NA: upgrade to Windows 10 has failed with error 80070714. Help, please!

  Hello.

  I hope there, can someone help me!

  I tried several times to improve my HP Envy 15-K204NA for 64-bit Windows of 8.1 to 10 Windows Home, but she continues to fail with the error code 80070714.

  I use Protection Premium Bullguard and Acronis True Image installed.

  I disabled the SQL services as suggested by other posts on the internet, but nothing seems to work.

  When I run the upgrade from a DVD burned ISO, it gets 37% and fails.

  Hope you can help. (fingers crossed!)

  Chris

  The Setup error log file shows:

  2015-08-05 16:48:34, error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001)
  2015-08-05 16:48:37, error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001)
  2015-08-05 16:48:49, error CONX failed to initialize the data of net class 80070005

  2015-08-05 16:48:50, CONX error could not get data from the printer class 80070057

  2015-08-05 16:49:21, CONX error could not open the INF [tib_mounter.x64.inf] with 0 x 80070002

  2015-08-05 16:49:21, CONX error cannot initialize the driver package [tib_mounter.x64.inf]

  2015-08-05 16:49:21, CONX error could not open the INF [oem46.inf] with 0 x 80070002

  2015-08-05 16:49:21, CONX error cannot initialize the driver package [oem46.inf]

  2015-08-05 16:49:23, CONX error could not open the INF [tib_mounter.x64.inf] with 0 x 80070002

  2015-08-05 16:49:23, CONX error cannot initialize the driver package [tib_mounter.x64.inf]

  2015-08-05 16:49:23, CONX error could not open the INF [oem46.inf] with 0 x 80070002

  2015-08-05 16:49:23, CONX error cannot initialize the driver package [oem46.inf]

  2015-08-05 17:06:14, error MS RegLoadKeyW failed to mount C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS\system32\config\SYSTEM to SP_HIVE_LOAD_ALIAS_SYSTEM [gle = 0x801f0005]
  2015-08-05 17:06:14, SP SPMountOfflineHive error: cannot mount the hive offline: C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS\system32\config\SYSTEM. Error: 0x801F0005 [gle = 0x801f0005]
  2015-08-05 17:06:14, SP CEnableTelemetryForImage error:oExecute: cannot load the hive of the system for the C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS OS offline. Error: 0x801F0005 [gle = 0x801f0005]
  2015-08-05 17:06:14, error [SetupHost.exe] ReAgentXMLParser:arseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) return 0 x 2
  2015-08-05 17:06:19, error MS by using the current time as a Timestamp of recovery.
  2015-08-05 17:06:22, error MS cannot open session DISM WinPE. Error: 0 x 80070714 [gle = 0x0000007a]
  2015-08-05 17:06:22, MS operation failed error: drivers of Migration process. Error: 0 x 80070714 [gle = 0x000000b7]
  2015-08-05 17:06:22, MOUPG MoSetupPlatform error: ExecuteCurrentOperations reported failure!
  2015-08-05 17:06:22, MOUPG MoSetupPlatform error: using the action error code: [0 x 80070714]
  2015-08-05 17:06:22, CDlpActionDriverMigrate::ExecuteRoutine (544) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, error MOUPG CDlpActionImpl < < < < class IMoSetupDlpAction > CUnknownImpl > CDlpObjectInternalImpl > CDlpErrorImpl > class class class: Execute (441): result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::ExecuteAction (3243) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::ExecuteActions (3397) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::Execute (1631) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteTask (1953) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteTask (1916) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteInstallMode (736) error MOUPG: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteDownlevelMode (376) MOUPG error: result = 0 x 80070714
  2015-08-05 17:07:09, error MOUPG CSetupManager::Execute (222): result = 0 x 80070714
  2015-08-05 17:07:09, error MOUPG CSetupHost::Execute (370): result = 0 x 80070714
  2015-08-05 17:07:12, CDlpManager::AsyncSerializeDisable (471) MOUPG error: result = 0 x 80070216

  I have now abandoned and rebuilt my laptop using the recovery partition.  The upgrade to Windows 10 came immediately, and it installed fine.

  Hooray

• HP Envy 5530: Since upgrading to windows 10, my laptop cannot see my HP Envy 5530 iwireless printer

  I have upgraded to Windows 10, since then my pc can't find my HP Envy 5530 wireless printer. I downloaded some sort of doctor scanning HP according to a previous post on this forum, but it does not work and my pc cannot see my printer yet. Please can someone help? My laptop is a Levono Idepad.

  Hey @Rayprinterman,

  I see that you have some problems with printing to your craving 5530 e - all - in - one printer after upgrade to Windows 10. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. Close any programs you have open on your PC.
  5. In your search type in printers bar and open devices and printers.
  6. Right-click on any icon of your printer listed.
  7. Click on remove the instrument.
  8. Repeat for all other icons of your printer listed.
  9. Click Add printer, and follow the prompts to add a new queue for your printer.

  Please let me know the results after following the above. If this allows you to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Envy 700-327C: upgrade to windows 10

  Windows 7 Pro (64) was preinstalled on my HP Envy.  It is configured to automatically install the Windows updates.  I have the app get Windows 10 and the icon appeared in my system tray indicating that I had booked the upgrade of the W10, but then he suddenly disappeared.  When I choose the upgrade of Windows in the list of programs all he used to reassure me that the upgrade of the W10 has been used, but now it's over.  The history of the update indicates that the upgrade to Windows 10 failed.  CIP 1 service is installed, and as far as I know, all the other critical windows updates.

  How can I upgrade to Windows 10?

  Hello

  July 29, 2015 is history now, do you still need this icon? Please go to the following link:

  https://www.Microsoft.com/en-us/software-download/Windows10

  Kind regards.

• XPS 13 (9343) - unable to upgrade to Windows 10 - error 0xC1900101 0 x 30018

  I have a brand new 13 XPS, 9343 model with i7 processor and 512 GB SSD. I'm still within the period of 14 days, and I'm now seriously returning. I've never known such a load of nonsense trying to install any other piece of software.

  So far, and after many attempts, I was completely unable to upgrade to Windows 10. The first thing I did was to install all the Windows updates available for 8.1 (there were 79 of them), and immediately after that I started the saga to install Win10. Nothing else has been done to the laptop - no questionable software or USB devices (except the USB boot if necessary). It is in a State of cleanliness.

  -After the download via Windows Update, the installation procedure is INCREDIBLY slow (for example, it takes 36 HOURS to reach 42% completion - and at this point, it hits the error message). What the heck can he do?

  -J' also tried to create a bootable USB drive via the media creation tool. If I boot from the USB key and perform a "clean" installation, it works perfectly: it takes about 8 minutes total (which highlights how ridiculous the 36 hours). However, because it is a clean installation and not an 'upgrade', I find myself with a non-activated version of Windows 10 and I am asked to pay £99.99, I don't intend to do. I paid for the laptop on the understanding, he would get a FREE upgrade to Win10!

  -J' also tried using the USB key (but not the start of it) to perform the upgrade in place - this strikes the same mistake as Windows Update (and taking so long)

  -J' tried to uninstall all antivirus software, and disable all wireless/bluetooth devices before performing the upgrade - nothing of this aid. Because need me 36 HOURS per attempt, it is really not acceptable to try disabling things randomly in the vain hope that it might work correctly.

  When trying to upgrade (i.e. not), I hit an error message "Windows Setup cannot set up Windows on your hardware" or similar. During the recovery after the failure, tool configuration gives the 0xC1900101 error code 0 x 30018 and says it failed in operation 'FIRST_BOOT', the phase SYSPREP. Just make this error message cost me 36 hours of waiting (welcome to the future!), then it would be really helpful if someone could give me a definitive answer on what makes...

  Help, please! Auuughhh

  Hello world

  If you are affected by the issue in which your XPS 13 is not upgraded to Windows 10 and he is stuck or take several hours, PM me with your serial number.

  Thank you

• Upgrade of Windows 10 - error 0xc7700112 Wizard

  I upgraded this computer and redeployed twice to Windows 7, and I'm trying one last time to upgrade. I had problems with some drivers in Windows 10, but this time in Windows 7, I have applications crashing whenever they open, citing a flaw with ntdll.dll.

  Given that I can't solve the first problem, I hope that the upgrade will fix it. Problem is that I'm one of three different error codes whenever I try.

  Windows 10 Upgrade Wizard: 0xc7700112

  From Windows Update: C0000374; C1900107

  I ran sfc/scannow , passing without any problem.

  Any IDE will be greatly appreciated!

  Delete C:\$WINDOWS.~BT

  Open the C:\ drive, and then delete the folder: C:\$WINDOWS.~BT and then restart your computer, and then try to upgrade again.

  

  If the upgrade of Windows 10 Assistant becomes blocked or unresponsive to different percentages: 0%, 32%, 62%, 87%, 99%, please wait at least 4 to 7 hours. If the installation program does not progress, close the wizard and restart your computer. Follow the instructions to upgrade manually by using the tool of creation of media or file ISO for Windows 10.

  If you find it difficult to do some of the steps below, please see instructions how do their:

  http://windows10forum.com/blogs/entry/3-How-to-ensure-a-smooth-upgrade-to-Windows-10-anniversary-update/

  If you encounter an error about enough space to perform the upgrade, see the instructions:

  How to install Windows 10 on devices with limited space

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: 10 things to do if the Windows 10 install fails.

  Retry the upgrade manually:

  Option 1: Using the media creation tool

  Download the media creation tool

  Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

  

  Note: How to check if you are downloaded or installed the update Windows 10 November

  Select upgrade this PC now and then click Next

  

  Option 2: upgrade using the file ISO for Windows 10.

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader). You can do so from the Device Manager.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
  • Support your default BIOS reset BIOS.
  • Check if there BIOS updates available for your system, and then to apply them.
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a USB device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.

• Upgrade to Windows 10 Error 80070002

  When you upgrade, it stops with code 80070002, any ideas? Windows 7

  Assuming that the Win7 computer is already fully-patched and you attempt to update through Windows Update, start here: http://windows.microsoft.com/en-us/windows/windows-update-error-80070002

• Error c1900101-30018 persists even with troubleshooting

  Hey everybody,

  So it has been a long struggle for me to find a way to install the upgrade of Windows 10 on my laptop. Originally, I had the darndest time get the update to download, and it turns out WAS BLOCKING ITS OWN DOWNLOAD WINDOWS... so I had to pull the stupid firewall so that updates to work.

  So now I'm on that all error code c1900101-30018 familiar, only proposed solutions have not worked on my system. I'm running a Lenovo E-450 with 320 IDE hard drive AMD APU.

  What still bothers me is the troubleshooting never explain the error, they say just 'do' and assume the fix will work. Maybe it does, but understand why the problem you would have saved me hours of frustration (i.e. having a rights issue of privilege means reset WU does nothing to solve the problem).

  I tried the following:

  (2) manually disabled the WUAURSERV via the command prompt and remove

  -Been disabled via the WUAURSERV command prompt and deleted DataStore + download of files in the folder % systemroot%/SoftwareDistribution.
  -Otherwise, added also to rename the folder C:\Windows\SoftwareDistribution "SoftwareDistribution.old".
  (3) restored to the first available point
  (4) reinstalled Windows 7 Home Premium
  5) updated the Windows Update Agent
  (6) used the Windows 7 FIXIT to reset the Windows Update components and solve problems
  (7) attempted to components reset Windows Update.

  (8) uninstalled all my anti-virus, disabled the Windows version as well.

  (9) off all my USB ports, BIOS modified for a quick start, you can also disabled number of USB functions as well as ran a clean boot after disabling all non-WIndows running programs.

  (10) have used the Windows support tool and accepted (as it always should have been) acceptance prior and selected the type of upgrade that I wanted.

  It did not work. I don't see anything else that I need to disable or turn off the case, and now every time that I reboot, Windows tells me that it needs to access some components and wants me to try to restart and reinstall... still restart or reinstall otherwise gives the same message.

  I'm at my wits end here... what else do I do?

  How can I make sure that on my Lenovo I assure that Windows 10 Upgrade can in fact change the components he needs to finish the upgrade? Sad week for me.

  Read the 0xC1900101 - 0 x 30018 here error Code:
  http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-Setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

• Windows 10 upgrade fails with the error C1900101-20006

  The current operating system is Windows 7 SP1.

  First test was about 6 months ago.

  At that time googling the error has not returned any hits at all.

  Hoping that the problem would resolve itself, or a kind of diagnostic information would become available I tried again today, but with the same result.

  I tried things like run the update utility and uninstall the virus check tool, but all the tests gave the same result.

  Is it possible that I can get more information about what is really causing the error, for example which driver is causing the problem?

  An additional piece of info is the error of update: is 0x80070005, which seems to be "access denied."

  The upgrade is already running as an administrator, and I run the SubInACL tool.

  Consider the following text:

  • How to: 10 tips before installing Windows 10
  • How to: 10 things to do if the Windows 10 install fails.

  Retry the upgrade manually:

  Option 1:

  Download the media creation tool

  Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.

  

  Note: How to check if you are downloaded or installed the update Windows 10 November

  How to create an ISO or USB drive.

  Select upgrade this PC now and then click Next

  

  Option 2:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

• Envy 17 3010eg: upgrade to Windows 8 and update Bios: no switchable graphics and other problems

  Hello

  I'm of the Germany, but I'll do my best to write this in English.

  The product name and number: HP Envy 17 3010eg {information}

  Operating system: Windows 8 Pro 64-bit

  Drivers: everything up to date

   

  Long story short,

  I just wanted to upgrade the pre-installed Windows 7 Home Premium 64 - bit to the new Windows 8 Pro 64-bit.

  So I waited until the driver for Windows 8 support has been completed by HP.

  This month, I noticed that HP has released a graphic driver for Windows 8.

  Happy as I was I installed Windows 8 immediately via upgrade function.

  I installed all the missing drivers.

  * Update Bios to F.08*

  I noticed that I had to upgrade my Bios to version F.08 to install new graphics drivers. I did the upgrade and installation of the driver.

  BUT after the update to the version of the Bios the laptop only F.08 recognized the AMD graphics card. The integrated Intel HD 3000 graphics card had disappeared!

  Even after installing the new graphics driver, the Intel card is still missing in the 'Device Manager' of Windows 8.

  The battery life is now about 1 1/2 to 2 hours maximum because the laptop always uses the card AMD.

  So I looked in the 'new' Bios, but I have not found a way to change the graphics card. So I think that there is only a 'software' switch to do so.

  I have installed "AIDA64"and look under "Graphics".» The graphics card Intel HD 3000 has been mentioned as 'disabled'.

  Nice, but I have no idea how to turn it on again.

  So I re-installed Windows 8. This time, I did a completely clean install. With the same results.

  So, I switched to Windows 7, and there you go. Two graphics cards are displayed in "Device Manager" and the switchable graphics feature works perfectly (! even with the new version of the Bios F.08!).

  * Tested in Bios Version F.09*

  Yesterday, I noticed another Bios Update. This time in version F.09.

  So, I updated the Bios with Windows 7 installed.

  Everything went well (I thought!).

  Once, I've done a completely new installation of Windows 8 to take a peek, if Intel HD 3000 card will be recognized this time.

  BUT without success...

  So, I thought that the problem could only be Windows 8, because Windows 7 works perfectly.

  * Problems with Bios Version F.09*

  BUT then, I noticed a strange behaviour of my laptop:

  -proximity sensor no longer works

  -the keyboard backlight cannot be (DIS-) activated

  -the brightness of the backlight is half as usual

  -internal fans are going crazy-> they accelerate without reason (laptop is idle) and won't slow down until I do a re-boot

  * Version of the Bios downgraded to F.05*

  So, I spent to the version of the Bios to the older Version available: F05

  And I was a little shocked by the result.

  Windows 8 acknowledged the Intel HD 3000 graphics card again!

  The problem is the Bios!

  Then, I upgraded the version of Bios version to see which version of the cause of the problem:

  Œuvres F05

  Œuvres F.06

  F.08 does not work

  F.09 does not work

   

  So I decided to stay with the version F.06

  BUT to install the new Windows graphic 8 driver you need the version of Bios F.08 (min.).

  I installed the driver anyway...

  I found myself with a black screen... I had to reinstall Windows completely.

  Yet more long story short,

  I ended up using Windows 8 Pro 64 - bit with the graphics card AMD only.

  I also updated the Bios (back) to the version F.08 dispelled the problems with the version of the Bios F.09 I mentioned.

  So for the moment I am absolutely no idea what the problem might be.

  The support has not yet heard of these problems and I have not found any website which explains the same problem.

  Every posting, I found explains that the AMD card is not recognized by Windows 8 but Intel HD card.

  Someone else got the same problems?

  What do you think? Is it really a problem with the Bios?

  What can I do to solve the problem?

  for me the best driver are:

  http://leshcatlabs.NET/

  Works Perfekt (cards during execution of the F06 BIOS and a map when F08/09) and are updated often.

• Laptop of HP ENVY TS 15: Factory Reset Windows Activation error 0xC004C003

  I ran a reset using reset media factory I created using the "HP recovery media creation" and now windows will not activate. It gives the error "the activation server determined that the specified product key has been blocked.

  Be as I have done a factory reset by using the media created by this computer I thought not activation would be a problem.

  I apologize.
  If you need further assistance, feel free to submit a new question.
  Good luck with the situation!

• HP ENVY 15-k253ca: lower HP ENVY 15-k253ca upgrade to Windows 7

  Downgraded to Windows 7 default Windows 8.1. In the BIOS enabled Legacy Support, Secure Boot option is disabled, then selected the drive internal CD/DVD-Rom as boot option.

  Does anyone know the number of brand and part of the controller wireless LAN? As I tried "Realtek RTL8723BE/RTL8188EE 80211 b/g/n Wireless LAN Driver" at HP, did not work.

  Hello:

  According to the list of parts for your laptop, it has a WLAN11AC + BT4 1 x 1 USB + PCle HMC MOW.

  http://PartSurfer.HP.com/search.aspx?SearchText=J9K76UA

  Part number tells me that it is an Intel Dual Band WIRELESS-AC 3160, for which you can get the drivers wireless and bluetooth below...

  This package provides the driver to support the Intel 7260/3160 Wireless LAN card in the laptop models running a supported operating system.

  File name: sp69038.exe

  This package contains the installation package driver for the Bluetooth of Intel in the laptop models running a supported operating system.
  
  NOTE: so that this package to install correctly, the previous package should be removed (as appropriate) before running this update of the driver.

  File name: sp69039.exe

• HP Envy 700-311na upgrade to windows 7 missing drivers

  Please help I just bought a 700-311 desire and put windows 7 on it as we just couldn't pass to 8.1

  Now I have missing drivers and can not find them anywhere

  I need

  Ethernet controller driver

  PCI\VEN_10EC & DEV_8168 & SUBSYS_2AF3103C & REV_OC

  Network contoller driver

  PCI\VEN_8086 & DEV_08B1 & SUBSYS_40708086 & REV_9B

  They are necessary for the Professional on Windows 7 64 bit operating system please

  Hello:

  For the first hardware ID, download and install the driver for the second on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=13&pfid=5&level=5&Conn=4&DownTypeID=3&GETDOWN=false

  For the second, download and install the driver for the second on the list.

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=24217

  You will also need this bluetooth driver...

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=24189

• can not down load upgrade to windows without error pg 10

  went I download W10 on my windows 7, it won't let me connect to the internet, just get a cannot open this page.   What I am doing wrong?

  What type of Internet connection you are on, wired or wireless? If you are on a wireless connection, try switching to a wired connection and try the download.

  Click Start, type: cmd

  Right-click on cmd, and then click Run as administrator

  At the command prompt, type the following:

  ipconfig/release

  then

  ipconfig/renew

  then

  ipconfig/flushdns

  leave the command prompt

  Click Start, type: folder

  Press enter

  Delete the contents of the temp folder

  Restart the computer and try to download again.

  If the problem persists, try resetting your router if you are connected to one.

  Turn off the router, unplug it, wait 10 minutes

  Plug it in again, power up once again

  Reconnect the Ethernet cable

  Try to download again

  If the problem persists, try uninstalling Internet Explorer 10:

  How to Remove Internet Explorer from Windows as a...