Fingerprint reader to register

Similar Questions

• fingerprint reader will not register in but will be acess web pages

  fingerprint reader Windows will not register on windows, but will say acess pages web digital fingerprint biometrics registered.

  Hi Mantious,

  1. What is the brand and model of the computer?

  2. you receive any message or exact error code?

  3. have you made any recent hardware or exchange of software on your computer before the show?

  Please provide us with more information on the specific question to help you to fix as soon as possible.

  Follow the methods and mark the question below:

  Method 1:

   

  You cannot connect to a computer by using the fingerprint reader:

  http://support.Microsoft.com/kb/917389

   

  http://support.Microsoft.com/kb/885193

   

  Method 2:

   

  I suggest you to remove and add the fingerprints of the link below logons and check the issue.

  How to add, change, or remove a fingerprint logon by using the Fingerprint Logon Manager for use with the fingerprint reader:

  http://support.Microsoft.com/kb/899626

  I hope this helps.

• Satellite Pro S300 and AES1610 fingerprint reader

  To the right,.

  I have a laptop Toshiba Pro S300 with AES1610 fingerprint reader.
  Whenever I start windows and was produced for more than a week now it appears constantly wanting to install an update for AES1610, when you select ok to complete the installation of software, he finally opens the Truesuite Access software and wants to repair to change or remove.
  Please can someone help me solve this problem.

  Fingerprint sensor and truesuite software is always fully operational as well.

  Hello

  I had this happen with Vista, it seems Vista tries to install the new drivers from the Windows Update site.

  WARNING: This could remove your fingerprints and passwords registered in the utility so in this case you will need to add them, make sure you know your windows password as well to get back in.

  What I did from memory.

  1) go through the installation program and click Finish.
  2) go to start - Control Panel - programs and features
  (3) find the entry of TrueSuite Access Manager and uninstall this program
  (4) restart the machine.

  Then...

  1) go to start - Control Panel - Device Manager
  (2) find the entry for personal identification devices and expand it to see the AuthenTec Inc. entry, right click and go to the update driver software and use search automatically. This should find the most recent version that Windows wants to install on the site to update, follow the wizard and we hope that it will be the end of it.

  I think that what is happening is update is installing a more recent version of Windows, but as the old version is still on the machine, its installation program detects the driver or the program has changed and it is then re - install the old version, if you get stuck in a loop.

  Hope that helps.

  Concerning

  Phil

• EliteBook 8440p Fingerprint Reader

  I don't see a Discussion forum for top of Tower, so if I need to post elsewhere, please tell me where to find the good advice.

  I recently installed a new hard drive and reinstalled Win7 Professional. I can't understand how to turn on and reprogram my fingerprint reader. I am sure that the driver is installed. Can someone, please? Thank you

  P.S. This thread was moved from the company - Compaq, Elite, Pro for laptop - PC HP ProBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE - HP Forums Moderator

  Hello:

  You can find the computer forum laptop elitebook the link below.  It is located under the heading Moblie.

  /T5/notebook-HP-ProBook-EliteBook/BD-p/BSC-274

  Now to your question... in addition to install the fingerprint reader driver, you must also install the Manager software security tools to protect in order to register your fingerprint.

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & cc = us & prodTypeId = 321957 & prodSeriesId = 4095872 & prodNameId = 4095873 & swEnvOID = 4059 & swLang = 13 & mode = 2 & taskId = 135 & swItem = ob-115026-1

• Fingerprint reader has stopped working after update vV1.0.3.49

  I recently downloaded from Toshiba and installed Fingerprint Utility V1.0.3.49 (tc00407400c.exe) and since my fingerprint reader has stopped working.
  The software opens but usually recognizes my fingerprints and can not connect any other way.

  Have uninstalled and reinstalled several times and same result.

  Device Manager says device works ok.

  May I ask what model phone you have and what system do you use?

  Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.

  Have you tried that?

• Satellite M300 - fingerprint reader will not let me

  Hi guys,.

  I have a M300 laptop series, with the fingerprint reader.

  I got the scanner working when I got the laptop (3 days ago). But on the tutorial, it keps saying: "too short". Anyway, I finally scanned in a finger, and it seemed to work OK. It would take me 5, 6 attempts, but then it would connect.

  Then I reinstalled the OS, ranging from Home Premium, Vista Ultimate. After installing the software the fingerprint scanner, it remind my finger somehow! I never "registered" it. In addition, it was scanning first time, every time. Well, maybe 8 to 10 times. It worked well, but then all of a sudden today, I tried to connect, and it says 'No Match'.

  It is possible that there may be dust on the sensor, so the initial scans were not good... and now the dust has gone? It's the only thing I can think of.

  So, my question: is there a way to reset my fingerprint and re-register them? To access settings, you must analyze your finger! :(
  There is no way I can get the settings through my password typed in? How can I reset my fingerprints?

  The fingerprints are stored in hardware, so when you reinstall Windows, the fingerprint will still be there.

  Try to clean your finger and when you drag, don't push too hard.

• Need to reset the Protector Suite fingerprint reader - Satellite M105-S3084

  My wife was interested in using the Protector Suite fingerprint reader that came on his Toshiba Satellite M105 S3084.
  She tried to register, but it looks like someone has already registered and need of the original candidate of fingerprint or password.

  I have extracted a confession from my teenage daughter, but he does not recognize her fingerprints, and she can not remember the password.
  She thinks about one of his friends were playing with it (it was a year ago).

  Anyway, we can reset everything, so that my wife can do it again?

  Thanks in advance.

  EK

  Hello

  Seems the same problem I have... Following error message box appread.

  <>
  Operation failed. Tempplates duplicate already exists >

  I used to use VISTA and I have registed finger the index print until yesterday. I deleted all the partition and then installed Windows 7 and installed all the drivers. I could all registry middle finger, but I was no longer able to index regisger.

  Another reason, I created a new windows profile and delete the old profile of windows. After that, I could not record not only the index, but also major as well. I guess these finger print data stored outside the windows user profile, but I can't find where it is. How I remove registerd information?

  Feature: Portage R600 PPR61E 11b

  Please adivese.
  Mabo

  Post edited by: mabo

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• Fingerprint reader, stop working Please HELP

  Help! I tried making these forums, and nothing has worked.

  My fingerprint reader worked fine this morning when I registered in windows.  A few hours later, it just stopped working.  HP Simple pass seems even not recognize more.

  I tried to restore my system.  Did not work.

  I tried to reinstall the driver for the HP fingerprint reader.  Did not work.

  Biometric devices do not even appears in my device manager.

  I'm stuck, and I would really like to have it working again.  Any help would be GREATLY appreciated.

  I have a Pavilion dv6.

  Model #: A3E82AV

  BIOS: F.26 - 03/04/2013 (0790100000205710000620100)

  Windows 7 Home Premium 64-bit

  Thank you

  You did not state your OS: assuming that Windows 8-64 bit

  HP Pavilion dv6t-7000 CTO Entertainment Notebook PC drivers & downloads

  Assuming that you are on the last SimplePass HP as indicated on your website-

  It's important and where it should be:

  sp61399 HP SimplePass V6.0.100.272 Win7-8

  NOTE: This version works on Windows 7 AND Windows 8

  ==================================================================================

  When you say that you have reinstalled the HP driver,

  • You download and install the driver from your Web site?

  Validity sensor driver:

  sp58900 validity sensor V4.4.234.0

  ==================================================================================

  You could try the following:

  Specifications - power reset to solve Hardware and Software issues-Non-removable battery

  OR

  Laptops - power reset to solve hardware and software - removable battery

  Power reset cannot tell the difference between drivers - it does not analyze a driver before applying.

  EXAMPLE:

  • If the driver on the disk is the wrong driver before rebooting, it's always the wrong driver after the reset.
  • If the INSTRUCTIONS of the driver are tangled, messed up, missing or damaged, then the reset may solve the problem.

   

  Why a power reset works to solve some problems:

  The power reset does not install anything on your computer, it does not remove anything from your computer and reset does not "alter" on your computer.  Your data and programs remain as they were before the reset has been applied.  Reset runs the old instructions and makes the computer go to the operating system on drive to get new instructions.

  Why a power reset does not work:

  If the problem is more than a simple tangle, if 'good job' on the computer is not good enough - in other words, you need an update, a new driver, or there is a problem that can not be "unraveled", then reset won't work.

  If there is a hardware problem power reset will not work.

  ===================================================================================

  If no joy:

  Assuming that you can see at least now the validity sensor driver in Device Manager > biometrics

  Then

  • Download the Driver of your validity sensor:

  sp58900 validity sensor V4.4.234.0

  • Open Control Panel > Device Manager > open biometric devices >
  • Right click on your validity sensor driver > Uninstall (check AND delete)
  • Reboot the laptop and connect
  • Install the downloaded Validity Sensor driver
  • Reboot the laptop and connect

  ====================================================================================

  A suggestion:

  Do not skip the requested reboots...

  Good luck!

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  Your HP Experts are here to help.

  Click on the star of congratulations!  It's a big 'thanks' for the author.

  Solved?  Click this message 'accept as Solution' to help others to find a solution.

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• EliteBook 8570w: Elitebook 8570w fingerprint reader works only in Windows 10

  I tried many methods to enable the fingerprint on my Elitebook reader in WIndows 10. The driver is installed and up to date and I tried to pass Simple HP. I see not the parameters to configure the fingerprint reader within the parameters of the Simple HP switch from Windows. I also tried to change the settings in the registry to allow biometrics. Please could you tell.

  Hello:

  You should be able to register your fingerprint using the latest security HP Client Manager software.

  Simplepass uninstall and restart the computer before installing the software MSC.

  FTP://ftp.HP.com/pub/SoftPaq/sp74001-74500/sp74101.exe

• EliteBook 840 G1: Validity Sensor fingerprint reader is not listed in biometric devices

  I received an Elitebook 840 G1, tried to turn on the fingerprint reader, but it was not acknowledged.
  Control Panel/biometrics devices, there is no device, although the "Validity Sensor" Device Manager is listed, the pilot seems too. I installed HP ProtectTools Security Manager, where I can find the footprints of the option, but to logon Windows is always Username/Password the only option to log on the system.
  Check the BIOS, fingerprint logon is enabled. Tried to uninstall Validity Sensor and then reinstall it, didn't work.

  OS: Win7 (x 64)

  

  Thank you in advance!

  See you soon,.

  Thomas

  In the meantime, I found the solution:

  I've updated HP Client (sp63509) Security Manager, opened the program, registered my fingerprints and checked 'Windows logon security' at home/Advanced Settings / Security Features.

  It finally works, I can not connect with my fingerprints.
  (Again, under control panel / biometric devices there is no item listed)

  See you soon,.

  Thomas

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• The fingerprint reader is not connected

  Hello everyone,

  Well as you can see the title sums up my problem...

  I have HP Pavilion dv5 1160ej which I bought recently, and then this problem came from nowhere!

  the computer does not register my finger on the fingerprint reader

  I have a red 'X' mark on the icon of the DigitalPersona software, and when I click on the little finger to enroll and register my fingerprints in the wizard on the software that he told me that "the fingerprint reader is not connected!"

  How the hell should I connect it when it is integrated to the pc?

  Device Manager is great no problem, I have uninstalled and reinstalled the driver several times and rebooted the computer several times too and nothing helps...

  The journal of the computer on the screen, I see written next to my account "Detection drive.."

  plz help me guys I really like this technology and want to get it back...

  Message edited by Nen0uS on 07/12/2009 11:02

  OK, I see what you're saying.

  Remember download Windows updates in this period?  Maybe you downloaded another software because it worked correctly.

  Have you thought about doing a system restore from the date that it worked properly?

  Keep trying and I also!

• Disabling BioExcess fingerprint reader?

  Lenovo V570 with Win7 Home.

  I registered two fingerprints to be used instead of a password. If I want to return to my password to connect, how stop or disable the fingerprint reader?

  Thanks for your suggestion. I now have a new problem. See this post:

  http://forums.Lenovo.com/T5/IdeaPad-Y-U-V-and-Z-series/BioExcess-problem-with-fingerprint-device/TD-...

• T61 with Windows 7: Fingerprint reader does not

  I downloaded and installed the software of fingerprint reader for my (7659-D22) T61 with Windows 7. On the login screen, I see the option "Scan your finger", but none of my fingerprints is recognized, so I log in with my password.

  In Windows, I get the popup of fingerprint by inviting me to register fingerprints. Three are presented as registrants already (carry on the WinXP form, no doubt), everything else I had tried without success to the login screen. I tried registering additional prints, but the scans are not at all.

  How can I solve this problem?

  Just delete the previous fingerprint data and registration seem to have solved the problem.