help and support is under construction

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• Windows Vista Help & support file error msg: "not found help topic this content under construction.

  Windows Vista when I open the help file & support I get this error msg in the body of the glass:... "Help topic not found. This content under construction. We were able to retrieve the requested topic. "Please tell me how to get help & content & data support or fix this problem debilitating w/vista.  Thank you

  Hello

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you cannot open help and Support on the computer.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. have there been recent changes to the computer before the show?

   

  Please go ahead and follow the steps mentioned below and later a update on the State of the question.

   

  Method 1: Difficulty of Windows Desktop Search when it hangs or no display of results.

  http://support.Microsoft.com/mats/windows_search

  Method 2: Try toscanner SFC [SFC system] on the computer that would be a system file corrupt on the computer search and replace.

  http://support.Microsoft.com/kb/929833

  Method 3: I can not open the help that was created in Windows Help format (WinHlp32.exe)

   http://support.Microsoft.com/kb/917607

   

  WARNING:
  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  Back up the registry: http://windows.microsoft.com/en-us/windows-vista/Back-up-the-registry

  Please follow these recommended steps and post if you still experience the problem.

• "Error - a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner"while trying to scan using HP G4050 on windows 7

  A problem prevented the document are analyzed. Windows 7 - HP G4050 scanner.
  I have a HP G4050 which worked fine with Vista.  After the upgrade to Windows 7, I get the following error when scanning:

  A problem prevented the document are analyzed.  Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner.

  I get a different error during an attempt of an overview.  It starts to get an overview of the page, gets about 2 inches to the bottom of the page and then I get the following error:

  An error occurred when you set the properties of the scanner.  If another program is scanning, please wait to complete, and then try again.

  I downloaded the latest driver (and reinstalled several times) of HP with no luck.  No errors are recorded in the Application events.

  I'm going nuts trying to figure out this one!  Thanks for your help.

  BT

  Update:

  I finally had time to unplug the scanner, wait 60 seconds and then plug it again.

  Problem solved.

  Scan of stupid...

  BT

• Windows in Help and Support does not

  My Windows Help and Support function has stopped working.  When I try to launch Help and Support in the start menu (under Vista), I have the message

  "Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."

  To anyone who has this same problem, I have found a solution!  I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally!  To create a new user account, follow these steps:

  1. click on the Start button and then click Control Panel.
  2. click on classic view in the left panel.
  3. double click on user accounts.
  4. click on Manager another account.
  Note: Click 'Continue' if the window (UCA) user account control prompts.
  5. click on "create a new account".
  6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account).  Then, click on create an account.
  7 restart the computer, and then sign in using the new user account.  Your help and Support Windows should now be available.

  PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *).  She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also.  Thank you, Sabrina!

• A blank window appears when I click on help and Support.

  Original title: help and support the problem

  I have vista Home premium, when I click on help and support, the window comes up empty, when I do a search it is said, not found in the help topic, this content under construction, we were able to recover the requested topic, how can I get the help to work again window?

  Hi jak509,

  In addition, you can check if this article helps.

  I can't open the help that was created in Windows Help format (WinHlp32.exe)   I hope this helps.

• Help and Support keeps appearing

  Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

  Hello williamtacey,

  Look at the post here that apply to Windows 7 and Windows Vista.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

  If the suggestions in the post help then please post again.

  Thank you!

• Help and Support does not work as you wish

  Original title: Help and Support Center

  I'm finding that doing a search using Help and Support Center search box, looking for is more responses on the microsoft site, as it has already done. This aid was dropped for Microsoftxp home version 2002 service pack 3 , or is there a problem that I don't know about my system? Any help or information would be appreciated.

  For those who have experienced this problem

  I note that all solutions have been validated, IE

  1 re - install & support.

  2. run SFC/scannow,

  3. create a new user profile by means of microsoft suggeted,

  "Are not, (I repeat, not) work to solve this problem.»

  The only solution I've found that works is to

  1 create a new user

  2. move ( NOT copy) all of your files and folders in My Documents,my music, my pictures, and my videos folders of your damageduser profile for the new user profile in place corresponding installs under this new profile.

  3. do not copy or move hidden files or folders that you do not have created and hidden from yourself.

  4. you must also ensure you save settings, emails and contacts (contacts already in the .pst in Outlook file) by using the appropriate method for your e-mail program to allow for the recovery of these in your new profile.

  5. you can export your Favorites RSS (and biscuits)Internet Explorer under your old profile to a file in your new profile, and then import them from your new profile, after that you run Internet Explorer from here.

  6. don't worry about the programs, they are available to all users.

  I hope this can help someone else, who had the same problem I did.

  Aussie

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• How can I turn on help and support in windows xp?

  After I got a virus and I installed avg virus program to help eliminate the vuris that I wasn't able to go in Help and support. I get a message telling me to activate the program, but he didn't tell me how or where.

  "Help and Support" is a Service that runs under Windows XP.  To enable it, go to the Services Panel:
  Start-> Run-> "services.msc".
  When the window opens, look for the line "Help and Support" and double-click it.
  In the next window that appears, make sure the "Startup Type" is "Automatic" and the "Service status" is "started."  Otherwise, click on the 'Start' button and/or set the Startup Type to automatic.  OK your way out.

  HTH,
  JW

• When I click on the link while using help and Support in Windows XP, I get an error message saying "page is not available" also a filled red circle crossed out

  Original title: help and Support under XP

  The installation option "search" in Help and Support is OK, but if I try to open any underlined green/blue link I get the error message "page is not available" also a circle full red bar. This always happens in any response. Obviously something is damaged - but as you please and how to fix it.  John

  Hello

  ·         You have installed Windows XP Service Pack 3 on the computer?

  ·         You are able to browse normally in internet explore?

  This occurs if the Microsoft HTML Help control is blocked (probably by a Microsoft Update) by defining a "Kill bit" in the registry. To resolve the problem, upgrade to Service Pack 3 , which publishes an updated version of the hhctrl.ocx control.

  If this doesn't help, run the following command from start, run dialog box:

  Regsvr32.exe hhctrl.ocx

  Press ENTER

• Help and support service in services.msc

  When I try and open help and Support under XP, I get an error telling me that I need to start the help and Support service. When I go into services.msc to do this, the help and Support service is not listed

  A service help and Support missing does not fit the symptoms of a corrupt user profile.  Aid and the Support Service is at the system level and does not belong to a particular user, and if you think that your user profile is damaged, you better not delete unless you want to lose all the things belonging to the user that you delete.   This isn't a good way to manage a corrupted user profile or suspicious - unless you want that users angry!
  Have you ever used third-party applications on your system where the product description includes descriptive as sentences:
  cleaner, mechanic, detective, priest, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost booster, guaranteed.
  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.
  We can reinstall the missing help and Service support in two ways, let's start with the less complicated:
  Using Windows Explorer, find and locate c:\windows\inf\pchealth.inf.  This is the file for installation help and Support information.
  Right-click on the pchealth.inf file and choose install.
  You may be prompted to enter your XP installation CD as he seeks the installation files.  The files are on your XP installation CD, or, if you don't have any XP installation CD, files will already be on your system from the initial installation (if help and Support was working before) - you just tell the installation where to get them.
  You can locate the files on your system before you begin the installation, so that you know where to say look when he needs a file of installation.
  If you don't have an XP installation CD, change the dialog ' copy the file of ' (by clicking the browse and try again) to point to the folder appropriate for each file.  Usually, the files in these folders.
  dataspec. XML (c:\windows\servicepackfiles\i386)
  pchdt_w3.cab (c:\windows\pchealth\helpctr\binaries)
  HCAppRes.dll (c:\windows\pchealth\helpctr\binaries)
  atrace.dll (c:\windows\system32)
  If these files are not in the same place on your system, you need to do a search for Windows on your system for the file you need and point the installation in the folder appropriate for your system.
  Reboot your system to make sure that the installation is complete and check in Services now to see the status of the assistance Service.
  If the service help and Support does not work, right click, start it and then make sure that the properties are set to auto, reboot again and remember that it starts on its own.
  If for some reason that gets your help and your support Service installed (perhaps you do not find the files) you can follow the other instructions of Riou:
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• In XP, when you try to click on Help and Support Center, the message to start the service

  Windows XP Professional SP3 32-bit - my help and support center is missing. When I click, it says start the service named 'help and Support '. How do I do that?

  * original title - lack of help and Support Center *.

  Thanks for the help :) Also, when I open my computer or any other program like the trash, the bar on the left side of the screen with the options (i.e., in the trash, which allows me to empty the tray) isn't here... Is there anyway that I can get it? I thought it was something to do with the help and support center, but even after that I got help and assistance, that sidebar is not there...

  For this bar, open desktop (or any other folder). Go to tools-> Folder Options and in the general tab, check the show common tasks in the option box of records under the tasks column. The bar appears.

  I hope that helps!

• Where am I going to access the the system restore on my Vista "help and support." It has been easy on XP!

  Support under XP system quite simply, I went to 'Help and support' clicked on it, and a new screen open and followed the easy prison. Where am I going to access the the system restore on my Vista "help and support."  I just want to go back to a previous restore point.  Thank you!!

  Hello

  Start - All Programs - Accessories - System Tools then system restore should be visible.

  Also, a lot of PC brand have a restore option of the system via F8 at startup, and then click "fix." Useful if you cannot start Windows successfully.

  Also you can click on start and then just type rstrui.exe and press ENTER.

  Please mark this as useful or response if applicable.

  Tricky

• "Help and support" no longer works for Windows 7 reviews

  "Help and support" on my Windows 7 does more for me as a user. It worked well for years and still works if I log in as an administrator. As long as user, I get the "help and support" and then search engine whatever it either in the search box returns with '0 results for the WORD '. For example if I am looking for the word 'file', he returns with "0 results for file .

  How can this be repaired? I really liked being able to use the search of Win 7 "help and support" feature thank you.

  If you mean that you see something like this:

  

  Search Google says to disable this check box under Options, settings:

  

  Results:

  

• Windows 7 help and support progam does not work

  Windows 7 Edition home premium... when I go in my program options and choose Help and support, it is said that it does not work

  Hello

  1. have you installed program Bluetooth installed on your computer?

  2 have you made changes on the computer before this problem?

  Method 1:

  I suggest you to check the status of the issue to keep the computer in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  Method 2:

  I suggest you go through the following article

  I can't open the help that was created in Windows Help format (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Method 3:

  This could be a corrupt help file, this could be done by a Bluetooth software. I have
  f you have Bluetooth in this computer, the following should work:

  a. click on start and type regedit in the search field, then press enter
  b. If you are prompted for user account control, click Yes
  (c) in the left pane, navigate to
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Topics
  d. in the right pane, delete the "BCRM_Bluetooth_Help" string value (REG_SZ)
  (if the string is not in the topics, you can find it under titles.)

  Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows.