HP 15-f024wm laptop computer: laptop does not recognize the SD card into the usb port

I don't have a sd card reader on my laptop but have used a map on her usb adapter and it worked. I had to make a full recovery, update and reload the browser and so on. HP has spent hours helping me to get back to his normal race car computer... but this issue remains and can't find what I need to do the usb - SD card reader. Yes, the usb port works as I use it for other things.  Don't know what I'm missing.

Hello

Your machine IS not card reader. His record:

http://support.HP.com/au-en/document/c04420347

which indicates:

External ports:

  • Multi format digital card reader for Secure Digital cards
  • 2 superSpeed USB 3.0
  • 1 bus (USB) 2.0 universal series
  • 1 HDMI
  • 1 PORT RJ-45 (LAN)
  • 1 plug headphone-out/microphone-in the drop-down list

Location:

Everything you need: download Driver Realtek card reader and install it on your computer.

http://ftp.HP.com/pub/SoftPaq/sp66501-67000/sp66959.exe

For your question: all the USB ports work?

Kind regards.

Tags: Notebooks

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