HP 401n false paper jam error

Similar Questions

• Error of false paper jam in Deskjet 5940

  I use a Deskjet 5940 with Mac OS 10.7.4 on an iMac. It does not print, and when I check the printer queue box, it says "There is a paper jam." But there is no jam. I use this printer only for envelopes, and I checked carefully. Took apart. It will work with either plain paper. I get no response from the forum except for points applicable to the all-in-one and the same of Google searches. It's like this simple type of printers is not false jams. Checked the manual, of course, but he treats that how to fix real paper jams.

  Hello Hazelg,

  Sometimes, paper jams can be true or false. Sometimes a reset can solve recurring false paper jams. Try the following steps. I'm also including some information about the prevention of recurring paper jams, which may be useful. Good luck!

  First step: perform a power reset

   

• OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

  As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

  When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

  The steps I've tried:

  plugged the power supply into the wall outlet

  roller cleaning

  THERE IS NO PAPER or PAPER PIECES BETWEEN ROLLERS (I checked like 20 times)

  reset the printer

  There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

  I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

  It is plugged into USB

  The main problem is the paper jam error.

  I don't know if the stuck carrier of ink is the cause.

  Hi @Comp-Tech.

  Thank you for joining the HP Forums!

  I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

  Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

  Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!

• HP Office Jet Pro 8600 Plus false paper jam message

  I am ready to throw this printer out the window! I'm tired of false paper jam messages. The printer will be fine for a few weeks, then... another message of jam that can take hours to clear.

  I: reset the printer, looked for jams, checked the latest firmware, shaken and even moved the print cartridge support to the right (which is surprising solved the problem several times). The only thing I have not tried is a ceremony of purification of incense.

  Come on HP, stop telling us to try all of the unnecessary procedures. There is a sensor in the machine that is faulty. Fix it!

  Instead of throwing out the window, I'll put it on the sidewalk and invite passers-by to take their frustration with a hammer. It would make a great video!

  Additional info: if I'm able to run "align print heads", who often corrects the situation. A little more evidence that there is a sensor on the blink.

  28/08/14: personal support HP said that the problem I encountered was very likely due to a defective sensor.

  I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

  Thank you

• HP DESKJET 4645: HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

  Hello, @ghlowell,

  Thank you for the update. You can get the serial number of the printer using the HP utility on your computer. You must have the printer software installed to get the same thing.

  Try the following steps to get the serial number.

  • Go to 'Finder' - select 'Applications' - folder Select "HP" or "Hewlett Packard".
  • Now find and open the "HP utility.
  • Click on "device information. Ideally, this should give details of the printer including the serial number.

    

  Let me know if this helps. Good luck!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Paper jam error

  Hello

  Three weeks ago, I bought a HP Envy 7640 all-in-one printer.

  It worked fine until I hit a 'paper jam error.

  I worked through the step by step manual HP full address (cleaned, checked, rebooted etc.) to fix this one, but nothing helps. I'm sure that it is clean and it is / was absolutely no paper left.

  I tried the thinner paper (80 grs.) instead of 90 grs. but it does not help.

  It takes a minute or two and it still gets stuck on the "paper jam error".

  Who can help me?

  Hi @TesvanL,

  Welcome to the Forums of HP Support!

  I see that you are having paper jams on your HP ENVY 7640 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  You did a great job of troubleshooting to isolate the problem. Hand to recommend that you try the procedure described in the guide below, there is probably a hardware problem.

  • "Paper jam" error

  If the problem persists, I suggest to contact the HP support by phone.

  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Difficulty C4400 c4480 false paper jam

  I have a C4480 who has developed a false paper jam a week after the warranty missed.

  The methods referenced to clear paper, reset the printer has not set. After not getting any useful help articles proposed, I started looking through this forum. I found a reference to the transparent plastic wheel loosens which controls the operation. I removed the cover on the left side and find the wheel.  In my case mine was very well attached.  I used a dusting the air compressed spray between the sensor and the transparent plastic wheel.

  Hah! that fixed it! Apparently dust can accumulate in the slot of the sensor.  While it takes a Torx T-10 to, this isn't a hard difficulty. I have now printed 5 copies of a report on page 11.

  I had additional false paper jams. About twice a year.

  First top fix applied in this thread, removed the left cover and cleaned clear wheel and dust clear wheel base optical sensors. Has not fixed the problem.

  Fixed the most recent with roller cleaning with wet paper towels with clear water.

  Open A back door for access. Wiping with above a wet paper towel rolls.

  Open cartridge door:

  Transport has moved all the way to the right.

  Removed cartridges

  Clean the intermediate rolls behind were transport moves

  Rolls of paper cleaned on the Board output.

  Cleaned Dust-Off

  Now it it works again!

• HP Officejet pro l7680 - paper jam error

  original title: HP Officejet pro l7680

  Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

  Hello

  ·          The printer works much earlier?

  ·          What have the changes to the computer or the printer settings until the problem occurred?

  You can see the link given below to resolve the problem.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope that information was useful

• PSC 1600 all-in-one does not print because of false paper jam

  The printer will print not a WORD doc due to a false paper jam.  It will print a scanned doc that proves that there is no paper jam. The document remains in Quebec, and when I click on the printer icon, and open the folder it says "paper jam".   How can I get the printer to recognize that there is no paper jam?  Operating system is VISTA.

  Try to uninstall and reinstall your software. Before you do, try to restart your computer and try again to print.

• Paper jam error wrong Officejety of HP Pro 8500 has

  I canceled a print on my printer today and its giving me a paper jam that I can't get rid of feed! Ive checked all the forums without success? Please pelase y at - there some brilliant genius out there who can tell me how to solve this problem?   Thanks in advance for all irritable brilliance, you can offer!

  If you experience a paper jam error message it could be caused by a number of things such as dirty or damaged rollers.  I've included a helpful link to a document that could help you.

  Let me know if it helps.

• 4500 paper jam error

  This machine worked well for me over the years. This morning, I tried to print and received the error - paper jam: clear and press OK. I pulled the paper at the back intact. Again, the printer immediately jams now as soon as I hit OK and the paper goes into the machine. If I stop and disconnect as soon as it's on, I get the paper jam error. I inspected inside the machine from the front and the back and see paperless. I had nothing out torn. In addition, the rolls all appear clean and that there are no even dust in the machine. I did the reboot with holding the # and 3 # 6. Whenever I give my language and location, I'm back for the paper jam: clear and press OK. If no document is loaded I still get the error if it is busy it gets pulled into a time jams. Removed the back stuck pages have 3 reels as dashes on any page about 2 inches down. I read like 45 Messages other users. Is there anything else I can try or should I start shopping?

  If you get the error message of paper jam and have even done the reset, nothing helps, the only other suggestion is to remove the ink cartridges and do a hard reset (remove the power cord at the back of the printer, while it is running and then plug it ten seconds later come back in).  While the ink is out, take a flashlight and look carefully where the ink goes.  I saw jams of real transportation continues to display the error message of paper jam.

  When you turn back on the printer by plugging the power cord in back in, look at transport, make sure that it moves freely.

  It is probably a machine off the power to the next level and can be more effort it is worth to take apart and find the exact speed the cause.  I'm sorry you're having this problem, but you have certainly confirmed that you did all the classic steps to fix this.  I hope this helps you.

• The J6480 paper jam error message will not reset

  I have a sinus J6480 2009 and it's been great!  -After printing 1 doc a transport jam has occurred.  After clearing the jam in the printer cartridge holder, I turned everything back on and a paper jam error message appeared.  I did everything - check all patterns, clean the rollers, unplugged and checked the duplexer - always error message.  Is there a way to reset this?

  Can someone help me please!

  Thank you!

  Brian DB

  Hello

  Maybe a few pieces of paper is still stuck inside. Try the following two and check if any stage of work:

  http://support.HP.com/us-en/document/c01314068

  http://support.HP.com/us-en/document/c01312792

• False paper jam in nine HP LaserJet Pro 100 M175nw

  I have a brand new unit never printed a page.  As soon as I plugged it in, I got the error message of paper jam.

  "Feeder jam clear doc, reload" press [OK] to continue.  By pressing 'OK' or the Cancel of X button does nothing.

  I made (double, triple checked) there was no Ribbon, paper, packing anywhere on or in the printer.  I can even coax to print a page, but the error never stops.  It does not copy and does not print a page 100% correctly.  I cycled the printer power switch unplug the printer about 5 times and no change.  I took each cartridge and reinstalled the drum and what looked like she could be removed easily.  No change.

  Help

  OK, so I followed the instructions online for the "jam" and "false jam" at least a dozen times.  Also, I stayed and followed the suggestions of the HP cat.  A few hours later and no success what-so-ever, I finally called HP customer service for a refund.

  The gentleman I spoke to the HP Customer Service was AWESOME.  Long story short, he walked me through a few things that I already had, but at the end he told me:

  1 roll each roll that I could reach in the document feeder, just to release what it is stuck.

  2. place a document on the flat bed scanner and try to copy.

  #2 fixed my problem!  It's somehow reset the printer or caused the error to "look" somewhere other than this error.  He took a solid 2-3 minutes to "think" about the analysis, but eventually copied the document and executed perfectly.  It's been several days and the printer has played perfectly every time.

• False paper jams Officejet K550

  I have an Officejet K550 inkjet printer interface (physical Exchange cable with 2 separate PC, a running Windows XP) and the other Win NT respectively.

  the printer will print diagnostics, the quality of printing & pages alignment with no problems at all but all print job from an external source (screen printing, text Notepad or any other software) will show the first 1 "on the paper, then stop feeding & resume light flashing indicating a paper jam.  A full inspection of the paper path landed No jams or obstructions anywhere.  I get the same results with no operating system.

  Open the Toolbox & reprint diagnostics works great, external source causes the same error of false .

  Troubleshooting Guide at this point says to contact support...

  much later (network here was slow) I ran across a related post and found a solution.

  I don't remember the poster, but already answered here with congratulations.

  the miracle which cures the problem of phantom paper jam was:

  hold down the "Power" button while pressing 'Summary' 3 x button then release both keys.  problem was cured in a few seconds and did not return.  replace this newer model printer was not an option due to a limitation of the specific system, so this was a great help.

• OfficeJet 4215xi all-in-one false paper jam?

  My oficejet 4215xi gives error message "paper jam".  I cleared and cleaned as well as I am able. Print cartridges won't move from the left side. Is this fixable or dead?

  I assume that everything is resolved. I got a new printer. Support HP says the Impossible error condition be corrected or repaired.