HP all in one point

I have a HP 5514 all-in-one printer.

I installed the drive and got the job of wireless configuration, etc.  I have scanned about 4 times and it worked great right in my PC.

Now when I try to scan I get a pop up on my computer screen that says "the HP scanning application is currently in use with another task or another user on this computer.  Please wait until the other task is finished, and then try again. »

I tried the doctor HP to fix but subject to halfway through the establishment he says it needs to restart.  I did this about 10 times and it will not complete the process.

I uninstalled the printer, etc. and installed again - nothing worked to fix the scanning.

Printing works fine, however.

Hey terp,.

Thank you for scanning through painting, this shows that you are still able to browse your driver of scan on your computer. Then, I want to you please update the Firmware on your printer Photosmart 5514.

You can update wireless or USB connection.

Choose the one you prefer:

Step 1: get updates of the control panel (wireless) or

The USB Firmware update

Once the update has been completed, try scanning again from the control panel front and the printer software.

You can also run printing and scanning doctor after the update if scanning is not yet working.

Please let me know if it works for you, good luck!

Tags: HP Printers

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