HP Deskjet 1055 printer: my printer does not print.

My printer is about 3 years old and I am trying to install on the new laptop.  I thought that I installed it but when I try to print I get a message to install the printer.  When I went to the "scan and print doctor" I got a message saying there is a paper in the print queue that holds other printing documents. Help.

Hi @Francesc414 ,

I see that you are having problems, being able to print from the computer. I will definitely do my best to help you.

Usually running printing and scanning doctor would remove the job stuck in the print queue.

I would like to do a hard reset.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Clear printer spooler files and select the Spooler Service.

1. in desktop mode, press the Windows key and R at the same time, to show the command line run. Type Services.msc.
2. double-click on "Printer Spooler" in the Services list.
3. click on stop, and then click OK.
4. press the key Windows and R again, type % WINDIR%\system32\spool\printers, do a right click on all documents and left click to delete the job.
5. press the key Windows and R still once, type Services.msc
6 double click on "Printer Spooler" in the Services list.
7. click on start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

Try to print again.

Try the following steps to see if the problem persists.

Of printing to your printer HP are stuck in the print queue. Start the two Solution please.

After the job is deleted, try to print again.

If you still have problems, remove the task in the queue again and then uninstall and reinstall the printer software. You will have to redo the steps above, if the job stuck in the queue again.

Uninstalling the printer software.

HP Deskjet full feature software and drivers.

If you need help, let me know.

Good day!
Thank you.

Tags: HP Printers

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