HP Envy 15 k035tx: k035tx Hp Envy 15 - pointer problem

Similar Questions

• Touchpad HP ENVY 4-1215dx problems

  There are a few problems with the touchpad on my laptop 4-1215dx HP ENVY.  One problem is the bottom of the touch pad, which is used for left and right clicks.  Sometimes the click noise is very loud and sound like something is broken, and the click does not work.  If I put the laptop mode only 'sleep' and leave it for 3-4 hours, everything works when I exit mode "Eve".  I highly doubt to update or reinstall the driver would fix the loud rattling noise.

  The second problem occurs on when you tapoterez the main part of the touchpad to make a right or left click.  I have tap several times, and the click does not work.  It works after taking the laptop out of fashion 'sleep'.

  The two problems are random and cannot be re-created at will.  Due to the loud click noise I think something can be broken with the touchpad or the motherboard underneath.  If the touchpad is broken, can it be replaced or what I have to live with it or get a new laptop?  Thanks in advance for any help you can provide.

  Gary

  Hi @garyg45

  I saw your post about the problems with the touchpad of your wife. From what you described, it could be a hardware problem with the touch pad. I suggest you reinstall your Synaptics TouchPad because it is a solution that requires no disassemble the laptop or send it in for repair.

  Synaptics TouchPad Driver (Windows 7)

  Synaptics TouchPad Driver (Windows 8/8.1)

  If you have had the laptop for less then one year or bought a long warranty give us a call for a repair. You can reach HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

  The TouchPad is a replaceable part and page 54 of your Maintenance and Service of Guide , you will find instructions on how to replace it and the compatible replacement part numbers. Do not do this if you are in warranty, as this leads to the cancellation.

• Charging battery HP Envy x 2 problem

  I started having problems with the secondary battery on my HP Envy x 2. I have for a few months now, and first of all, everything was fine. A couple of weeks, I started having intermittent warnings when I lit the envy. He said there was a problem with the calibration of secondary battery and it must be callibrated or possibly replaced. The problem is that even if it says this he sometimes shows that the battery has with full success and sometimes it isn't. It still does not appear to use the load sitting in the accumulator, it is intermittent, too. I have been using the battery calibration procedures and although the battery shows once again as a 100% load he always says that the battery must be callibrated.

  Ok.

  Your craving for x 2 has a 11-030ea product name.

  Followthe troubleshooting procedures in this document from HP web. If you still have problems with the batteries \an\or load later, I suggest you Contact HP for warranty repair.

• HP Envy m6: hinge problem

  Hello world

  I'm having the same problem of hinge than many other people with my Hp Envy m6. It is more under warranty and I wonder what are the options I have. My laptop is everything to me because I'm in my last year of college and I'm also a DJ is an essential part of my life.
  
  Bottom left of my screen (black plastic part) is cracked due to hinges loosens. I see many other people are having the same problem, but it becomes serious on my laptop as the screen begins to blink if I move the laptop.

  Could someone please point me in the right direction as seems to be a problem with the hardware as one number of others have the same problem.

  Thank you for your time,

  Brendan Lambe.

  @Lambo067

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
  
  If you are not familiar with messaging private forum please click here to learn more.
  
  Thank you
  Omar

• Laptop of HP ENVY 15 TS: problems installing the audio driver

  Hi all

  My product is the HP ENVY 15 TS laptop.

  Product number: E7Z34UA #ABA

  OS: 8.1 64-bit Windows

  A few days ago, I opened my laptop to find that there is no sound coming from the speakers at all. I was completely baffled because the audio was working perfectly fine before, even after the upgrade to Windows 8.1. I tried several solutions posted on other forums, such as install other drivers and uninstall the IDT High Definition Audio Driver and then scan for hardware changes. Now, however, when you try to update the driver IDT, it says that a peripheral attatched to the system does not work. What should I do?

  I've provided screenshots of things that appear when trying to solve this problem.

  

  Hello skyeisthelimit. I understand there is no sound emitted by the mobile phone. According to the description, I think that the question is focused on software. However, I won't remove the defective hardware of my mind. You have attempted a few troubleshooting, which is excellent. I'll provide some troubleshooting facilities (some steps you already completed). Please follow troubleshooting all in order, I suggest:

  First of all, there are some tutorial of Microsoft Assistant that solves the problems of sound in Windows 8.1. Please follow the wizard until it is finished. You can locate this wizard here: http://windows.microsoft.com/en-CA/windows/no-sound-help#no-sound=windows-8 & v1h = win8tab1 & v2h = win7tab1 & v3h = winvistatab1 & v4h = winxptab1

  Then, follow the troubleshooting, indicate in this document from HP: http://support.hp.com/us-en/document/c03257712

  Finally, you will be asked to reinstall the updated drivers. Please install it: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1 & cc = us & dlc = in & lc = on & os = 4158 & product = 5450018 & sw_lang =

  Assuming that the problem is not resolved, the next step is to refresh of Windows 8. This will force the computer to return to Windows 8. It will also clean the computer, to a certain extent (it is not as powerful as a recovery). For more information about how to update Windows, please see this document from Microsoft: http://windows.microsoft.com/en-CA/windows-8/restore-refresh-reset-pc

  If the operating system update does not resolve the problem, reinstall the operating system is the next step. Make sure that you back up all your data beforehand.

  For more information on how to effectively back up your computer, please this document of reference: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us & lc = on & dlc = in & docname = c03270359

  For more information about how to perform a system restore, please reference this document: http://support.hp.com/us-en/document/c03489643

  Please answer with the results of your troubleshooting. I'm only here to help!

  Mario

• HP Envy 4500/Series: Cablelink (Austrian cable service) / installation HP Envy 4500 series problem

  Hi, I have a new HP Envy 4500, and it does not connect to my wireless network. He sees the correct SSID (using WPA - PSK / TKIP or AES), but he will not join the network after providing the WPA key. Printing test results shows a FAILURE on > parameters - without filtering. I don't know if I use MAC filtering on the network, because I don't know how to check this on this modem.

  I am also unable to join using the WPS procedure. I tried with and without a USB connection. I have 5 other wireless devices on the network, which all connect without any problems.

  In addition, I put static IP details on the Panel after reading the HP forum where this problem was stated by setting just the IP address and no subnets. Still no connection

  The printer works via USB ok.

  I got it connected to my neighbors A1s wi - fi network.

  I have a new wireless network to cable and modem put cable in the last week connected to Cablelink. I have a new router Cisco EPC3940. I tried to restart, connection to WPS and wireless USB connected. Reset the printer and modem and tried with and without using a static IP address.

  I tried to reconnect to my neighbors A1 connection - success.

  I tried with USB lead-success

  I tried direct to print without wire-success

  I tried to share wireless USB by using HP software-failure

  I tried the HP PC don't doctor too - no available solutions.

  I have read and tried several fixes on the HP forum-no success

  The fault is clearly my printer connect to my cable modem wireless (or my printer connect to my wi - fi of Cablelink) like all other connection works!

  I posted at the end of a similar position, but did not respond. Help please.

  Carl

  I finally solved this problem after 2 weeks of trying everything! Based on the above comment from BH, I thought that I had to turn off my radio show from 5 Hz. My new router has prevented to me because of the way Cablelink run their software. However, I finally got access to change it. I disabled 5 Hz. I still have the invalid password! Then, I changed the predefined WPA WPA2. It worked. I turned on my 5 Hz back show, the printer is remained connected. I then changed back to WPA2 and immediately lost connection! I put it to WPA and it connected again! I did NOT change key wireless, he remained at 16 characters, just the level of security! It seems if I want my Envy NEW 4500 with UPDATE drivers on my wireless network, I have to REDUCE my password security, which comes by default with modems cable new with Cisco, and accept the WPA! The strange thing is my old Iphone 4 and my old Apple TV both connected without problem. Therefore more recent Iphone to my wife 5 c and our newest Samsung UHD TV. So why a NEW model of printer is sold in stores right now, not able to work on WPA2? I lost 2 weeks on this issue before the sort it! It works, but I'm not happy! Same HP UK failed to connect after 4 hours on their online chat and remote assistance online! I worked it out myself from the comment by BH! Thanks BH. HP POST PLEASE A REPLY ON THIS THREAD WHEN YOU FINALLY WRITE A SOFTWARE FOR YOUR PRINTER TO WORK ON WPA2. MAYBE YOU CAN EMAIL CISCO IN ORDER TO WORK OUT HOW TO DO THIS BETWEEN YOU.

• ENVY dv7-7390el: problem with installation of a 2nd disk (SSD)

  Hello everyone.

  I want to put a 2nd hard drive in my laptop (dv7-7390el ENVY). It's a Samsung SSD (model: 850 PRO - 512 GB of RAM).

  However, even if I did first initialization with USB cable because it is new, when I link the new component using its cable to the motherboard port 2nd HARD drive and that I turn on the laptop it does not detect anything.

  In any case, I also tried to put a different device, another HARD disk, but the problem is the same, it is nowhere.

  How can I do to find it and then use it? Could someone help me?

  Concerning

  OK, I had a slightly newer model that is very similar, the series of 17 t - j000 want and also got a second basket of newmodeus.com. It finally worked but the anchor of the water was very small and it took 2 or 3 tries to get the systΦme can recognize the second hard drive. You must host the cable 'so '. If you do not have it HP or newmodeus.com I'd be skeptical on the cable.

• Envy 17 3270NR: Envy 3270NR - mouse problems

  Help, please!

  the touchpad on my envy 17 is so imprecise / jumpy.  I can move the pointer in the right place, but when I click on the mouse button it jumps off the side and selects something else.

  This problem can be resolved via a patch or what I need to replace the touch pad?

  I think you missed a step between step 4 and 5, you will need to press the ESC key before you can press f10.

  Except that there was an improvement, thank you

• HP ENVY DV7-7203SA: problem starting and drive hard smart error

  Hi Ive had problems to start my computer laptop dv7 envy.

  When I run the diagnostic test on the hard drive get a smart error RU5WJO-6K27T-QFPK1F-60AD03 id C1w33EA #ABU

  Finally I have to start, but a few times I had a no device found startup, but only once did I need to reinstall windows 10

  can any body advise on what means this error code and should I look for to replace the hard drive

  concerning

  er65

  HERE IS THE MANUAL for this PC.  Replace hard drive starts on page 48, but indicated that 56 in the area of the manual drive.

  In this same page 100 reported in the box as 108 States "light up the computer or restart the computer, quickly press ESC, then press F10.  This is part of the BIOS information.

  The set of recovery disks will be back as 'new plant' just as it came when new.  No other software is required.  If M$ Office has been installed, maybe check if the disk key and products are always available.

  To the extent where the SSD, do not have the recovery disk set up to automatically accept that in the PC when you run the recovery disk set.  You can try, but I expect to say that the computer has changed and he does not meet the conditions to use the set of recovery disks.

• HP Envy 15 1195eo problem of USB Ports!

  I am facing a problem with my usb ports on my HP Envy 15 1195eo. I tried a number of things to make them work, but nothing did. Basically, when I connect a usb device, it will connect, stay tuned for a very few seconds, then disconnect for a few seconds and then connect for a few seconds again, and he repeats like that of infinity. So I'd like prompting assistance works again!

  News of the computer:

  Model: HP Envy 15-1195eo

  OS: Windows 7 64-bit

  Hello again Unboxeremail.

  That solves the problem at the origin?  This can be useful information.

  I took a look inside the laptop and noticed three ports (2 ports standard right) USB and eSATA/USB port a combination on the left, what port is non-functional?  In addition, the image of the motherboard indicates that the USB ports are not on a panel separated from the motherboard so a connection problem is very unlikely here.

  

  Do you have a multimeter?  Check the USB port to see if the connection is down at random would check it like a hardware problem.
  
  If the problem persists after a new installation of Windows, then this indicates a hardware problem.  This laptop is guaranteed?  You can see here.  If it is under warranty, you should contact HP support and let them know about the issue. The number for US / Canadian customers is 1-800-474-6836.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.

• HP Envy 13 d008na: problems of fingerprint - HP Envy 13-d008na reader

  Hello

  I recently bought a laptop from HP Envy 13-d008na. It works well; However, I now encountered a problem with the fingerprint sensor. Hello Windows and HP SimplePass worked brilliantly so far - I've used them frequently to log into my laptop, as well as online accounts.

  For the first time, my fingerprint was not recognized and I tried several times before finally shrugging it off and connect with my password. However, it was when the fingerprint reader has first 'broken' and has not worked since.

  When I discovered this, naturally I removed my footprint of the system and tried to sign up again. I succumbed this making, like the HP SimplePass software gets only 45% trying to register my fingerprints! I feel like this may be a hardware problem - of course, there is no physical evidence of damage, but my experience with the problems of this kind, my best guess is that the fingerprint reader is defective and it should reset.

  

  The player flashes always white on an application for entry, red when the shot is not valid and still going from red to white when I move my finger on it, in a way that was "successful", before it stopped working.

  I tried everything I can think of. Completely removed and resettled biometric drivers and software from the HP support page, registered/player replaced all fingerprints and even tried using older versions of SimplePass to try to solve this problem.

  The warranty is still valid of course (I only had the laptop for a few weeks!), but it would be great if there was a solution which avoids me having to go through the hassle to send it off for repairs!

  Thank you - if you need more info please do not hesitate to ask!

  Kyran Hill

  [email protected]

  Hello @kirrri,

  Welcome to the HP Forums!

  I read your message and understand that the fingerprint reader no longer works on your HP Envy 13 d008na. I appreciate the detail you have included in your message. I see you have done some troubleshooting yourself some of the steps in the document can seem you repetitive, but to achieve the resolution that I would recommend that they are executed in the order.

  First, follow the instructions contained in this document.

  The laptops HP ENVY - Fingerprint function stops working after system reset is performed

  Then, perform a hard reset. If the problem is still not resolved, follow this document: HP Notebook PC - troubleshooting of a fingerprint reader (I know that the document is for windows 8; most of the steps are exactly the same)

  Thank you.

  If this post helped you, feel free to click on the thumbs up!

• HP envy 5532: connection problem

  I recently bought an hp printer for my iPad. No problem it connected and worked very well to the first impression, but I tried my Tablet yesterday and he told me no printer found air. Tried everything to work but nothing works. Becomes very angry.

  Hi @boonwis1950

  Welcome to the Forums of HP's Support.  I see that you are no longer able to print from your iPad to your Envy 5532 printer.

  I've included the document Printing Over a Wireless Network with Apple AirPrint FAQs .  There is a section titled "what to do if a"Find AirPrint printers"message on my Apple device?".  It has the necessary troubleshooting steps.

• HP Envy 15: Touchpad problem

  The model # is 15 t-j100. Product: E9W31AV

  Just in the last two days, I was unable to move upward or downwards from a Web page or a document by dragging two fingers upward or down on the touch pad. Everything else seems fine, the cursor follows finger mu, left and right mouse buttons ok. No changes made to the machine, no new software not added. I guess it could be a driver problem, if so where can I get the driver? And how do I install it?

  Thanks for any advice,

  David

  HI @David12228 ,

  Thank you for your inquiry.

  I understand that, for these last two days, you have been unable to move upward or downwards from a Web page or a document by dragging two fingers upward or down on the touch pad. Everything else works on the Touchpad. You have not made any changes to your laptop or added new software.

  Here is a link to the HP ENVY 15 t-j100 Select Edition CTO Notebook software and drivers page.

  Did you run HP Support Assistant using the HP updates?

  You did all your Windows updates?

  Affluent, you ran the Windows troubleshooting tool?

  Alternatively, you can try to uninstall and reinstall the driver.

  Here is a link to use and configure the TouchPad (Windows 7 and Vista) that can also help.

  If the issue remains, you can try a restore back before this happened.  HP and Compaq PC - Restore Windows to an earlier Point (Windows 7).

  Good luck!

• HP Envy 15 j108la: HP Envy 15 WiFi problem

  Hello.

  I recently had a new router, which has two networks. One, with a 2.4 Ghz wifi and the other with wifi 5 Ghz.

  I read my laptop specifications and details and said he had a dual wifi card incorporated, which means that it supports 5 Ghz wifi. My problem is that it does not recognize the 5 GHz network (the network name does not appear when you search for available connections). Is there a problem which may be the cause?

  My laptop model is HP Envy 15-j108la.

  @Nigredines

  Apologies for jumping!

  @TechSurge gives great advice > view the source information.

  Your data:

  A "give away" the probably only supports Wireless 2.4 GHz is the lack of 'a', 'ac' description wireless specifications:

  Intel 2 x 2 WLAN 802.11b/g/n

  Example of record G3 ZBook 17:

  802.11 wireless LAN

• HP ENVY 15-j154ca: problem with Windows BlueTooth HP ENVY 15-j154ca 10-64 bit

  Hi, need your kind help to solve the problem of bluetooth in my hp envy 15-j154ca running 64-bit Windows 10. I have no category of BT in Device Manager. Sometimes this is after a microsoft update, but right after another update, the BT category under the name of my laptop in Device Manager disappears. At the moment I have no category bluetooth shown in Device Manager. This problem started after the major update of Windows 8.1 for Windows 10. Please advice.

  UPDATE!

  The Bluetooth feature has restored after reinstallation + restart twice Broadcom Bluetooth driver - sp71995.

  Update next time will disappear.