HP Envy 5530 Install problems

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• HP Envy 5530 series: HP Envy 5530 scanning problems

  I have a computer laptop, MSI game with wireless connection to my HP Envy 5530 series printer/scanner

  On my desktop, double click on the HP Envy icon used to bring up a menu to choose what to do with the printer. It worked great for scanning. IDKY but now when I double click the icon even a useless window comes with 2 unnecessary options and no scanning options of the computer. What happened to HP? Why change a good thing? I don't know how to start a scan now. Of least not without deep research for the button. I have not yet found.

  So I try different options to try to scan something including installation HP Support Assistant and HP and Scan Dr. printing performance. At the end of this installation and Scan Dr. run he had the opportunity to test the scan. This was the case, I saved it in a file, but the file would not reopen so she almost but does not solve anything for me. I want the simple button that works well again. Where at - it go?

  Hello

  My suggestion: install softare and the driver on your computer using the fillowing:

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  After that,.

  (a) ion on desktop, double-click

  (b) select manage the Scan of the computer
  (c) click on Enable.

  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Now you can scan computer or ptrinter.

  (Note: I have tested and used the same printer for over a year and no problems what so ever).

  Kind regards.

• HP Envy 5530: Printer problems

  Since the upgrade to Windows 10 my 5530 desire won't print files from the computer, or scanning/printing correctly.

  I have a partial impression / fainted each time. I replaced the ink carts and drivers uninstall/re-installed with the same results.

  Any help gratefully received!

  See you soon,.

  Paul

  Hi @ph2210,

  Thanks for getting back to me and provide details on the diagnostic report.

  Unfortunately the results indicate that there is a hardware problem with the ink delivery system, because you mentioned that you have replaced the cartridge once already.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP envy 5530: ink cartridge problem

  Unfortunately I know that we are no longer covered by the warranty but I'm out of options as to what to do
  father rather than use its own printer to print something used our (mine and my mother) and on the last page, we got an error message on the printer screen that says "PROBLEM of CARTRIDGE of INK" with the note to replace the cartridge, now our cartridges arrived by post on Friday and I just went to install a new one now (for when my mother comes back from the cottage) and I still get the same problem.

  Well, I think that Youtube is your last hope.

  https://www.YouTube.com/results?search_query=envy+5530+cartridge+problem

  Find out more if necessary.  Otherwise I think that your printer can be roasted.

• just bought this hp envy 5530

  Hello world

  I downloaded the readers to my new HP Envy 5530 installed the wireless feature.

  I have documents that I want to print a Web site for technology training, hit the botton impression in the environment, impression... nothing happens.

  I looked very carefully at the screenshot and see "attention required." do not know what I have to give this printer attention.

  I check that the wireless is enabled, make sure that the desire to model Pinter 5530 is highlighted.

  Looks like it should print why is she not?

  Hello

  For Windows, you see

  b series HP ENVY 5530 (network) devices and printers list?

  

  (b) its icon on the desktop?

  Please, download the following tool and run it on your computer, hope it will fix it for you or tell you what is not right.

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-135113-1/HPPSdr.exe

  Concerning

• WANT 5530: Printing problem from my newly installed HP ENVY 5530

  Recently bought a HP Envy 5530, and together until my office by WiFi with the software downloaded from the URL the drive gave me. Everything seems to install Ok. When I try to print anything it would not work. The printer is on, and my office is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed. If I use the print queue HP ePrint it works Ok but I don't get all the adjustment options and I want to print 5 "x 7" photo and the size does not appear when you use the queue ePring. " I tried to use the Scan doctor and he says: everything is Ok and still does not print the test page.

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)
  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Otherwise, use the In-OS driver.

  This resource can help:

  Windows 10: Add a printer OS for printing

  https://goo.GL/AAqvxb

  Hope that helps!

• ENVY 5530: Impossible to install the HP drivers: error 1722

  Hello

  I have a major problem with the HP Envy 5530. At first it just prints nothing but scanning was very good. Then one day I got I decided to fix it. I ran a few fixers print spooler and it looks like they just remove a bunch of files. Then I went and deleted the printer drivers in system32. Now when I want to install the HP x 64 base drivers, it gives me an error:

  Setup error

  Error 1722: Cannot add the Port Discovery HP Monitor (HP ENVY 5530 series) port monitor.

  I use 10 64-bit Windows.

  I want my printer to work again. I would like to avoid having to wipe my os.

  Weird things are also underway in the services menu. The "PrintNotify" service is offline with error code 2 and print spooler is running, but when I go to WordPad and try to print it says "Do you want to install a printer now?" and then I click Yes, "Windows can't open Add Printer" the local print spooler service is not running. Please restart the spooler or restart the machine "."

  I want real solutions, as I have tried several of those mentioned in article 'driver install errors' which does not even cover error code 1722.

  This problem has been resolved. I inserted the disc of Windows 10 and did an upgrade on site to keep all applications and settings, but reinstall windows. This has removed all the corrupted windows files and now I'm at square one (I'll create another problem for her, since it is not really related).

• HP ENVY 5530: Scan to email problem

  I have a problem of "scan to e-mail"

  Many worked yesterday, now it says "there was a problem connecting to the server.

  He sent me the code 'connect' e-mail - so a communication that happens...

  He repeats to me it is a problem of HP Server and forums keep instructing me to stop the 5530 WANT and reset the wireless hub - I did this 13 times already and he won't do something else that wasting time!

  I am able to print via Google Chrome Cloud Print, is not MY network problem, my printer connects every time my router wireless EA, no problem.

  For example, HP has a mail server problem, solutions?

  Printer model: HP ENVY 5530

  Hey @lgstorbay,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to scan to email using your HP ENVY 5530 e-all-in-one printer.  I would like to work with you on this. I have some suggestions that could restore this functionality for you.

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices and scan to e-mail setup.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here. In addition, you need to add your printer via Google Cloud Print, if you have completed this step. Click here for instructions.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, tap the scan icon and enter the e-mail address you want to scan to.  Then, recover the PIN than you should automatically receive and complete your scan to contact the installer.  Ideally, if you are able to get this good service will be fully functional.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• ENVY 5530: 5530 WANT wireless printer stop halfway through the page. Memory problem?

  Good afternoon:

  I m encouraged to print from an HP laptop pavilion15-N228SS wireless (WIFI) connection. Printer ENVY 5530 beggins to print but stop abruptly in the middle of the page, or just the printing of the page if there is an image.

  I think I have to give some more memory to the printer but if I Don t know how to do.

  Thank you very much.

  Take a look at this HP doc .

  You should also consider upgrading to 8.1

• HP Envy 5530: HP Envy 5530 truncates (chops) image of Snip and Snipping Tool Windows 10, Word 2007

  Hello. My HP Envy 5530 newly purchased printer truncates images captured from Snip, Snipping Tool and screen printing. Image appears perfectly when placed in MS Word, PowerPoint, MS-Paint, etc., however, when printing on the 5530 want appears the image enlarged, as well as 30% or more of the image gets truncated or cut off.  I have tried other "resolutions" posted, but they do not work. I wasn't able to find a driver for the HP 9800, as suggested in another post (HP says it is not available). Everything worked before installing this HP 5530 (I used Lexmark printer). I am on Windows (to date) 10 MS Office 2007 and reinstalled Snip & Snipping Tool. I uninstalled and reinstalled the HP 5530 and I ran the Scan Doctor utility that will return no error found. Does anyone have a similar problem and especially a solution?

  @PoloChrome

  With no idea what you have tried (other "resolutions"), I offer the following to your attention:

  • Ensure your PDF viewer / reader software is on the latest version available for your operating system.  This is not negligible.  Create a Restore Point before the update / modify the software system yiour.
  • Never use copy - paste when you add images to your document (Word) > use Insert
  • Control image format when you change the size of the inserted picture
  • Consider "line spacing" when you insert a picture into the document using "tight" / options "Wrap Text".
  • Keep the image within the borders of the minimum margin - if all else fails, change the margins in "Close" to give more images of space
  • Consider that Office Word 2007 cannot respond to Windows 10 as expected
  • Make sure that you allow updates include patches Office 2007 available (assuming these are available)

  Help, suggestions and examples:

  Manage the print with preview output before printing

  Sections - various, including:

  • Preparation

  • Microsoft Office Word - Options, tips, Observations

    • Images of Word / Art / words are chopped
  • Adobe Reader DC
  • Adobe Flash

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP ProBook s 4430: hp envy 5530 e - all - in - one printer prints not after windows 10

  I got Win 10 installed for a few months and have just tried to print with my HP Envy 5530 e printer. I tried a doc in Word and he showed that he was priinting, but he vanished from the queue after about 15 seconds.

  -C' is my default printer and displays "series HP Envy 5530 (network).

  -my wifi is connected

  -J' tried to unplug machine and wall & turn off wifi

  -J' tried troubleshooting, but he could not identify a problem

  -J' tried to update.

  -J' uninstalled and reinstalled with disc and I have uninstalled and reinstalled online

  -Print and scan doctor = all OK

  -Test print = print and submitted, but disappears after seconds too

  -internal print has no print

  -disabled firewall only = no print.

  What Miss me? I've never had a problem with Win 7.

  Hi rb101,

  Your suggestion to contact our assistance worked!  I had a conversation with someone, and they changed my driver to a generic driver and that's...

  Thanks a lot for all your help

• HP Envy 5530 e-all-in-one: envy 5530 E cannot detect alignment page

  I'll put up a new e-all-in-one printer HP Envy 5530. I went through the installation OK, until I got to the part about the alignment of the print cartridges.  It prints the alignment page, it will copy even, so I know the scanner works. I printed several pages and they all look great.  But when I use the ink cartridge alignment tool it does not detect the alignment page in the scanner.

  Yes, it is face down on the scanner

  Yes, the cartridges are installed OK

  Yes, printing seems good

  Yes, the scanner can scan and print pages, even the alignment page

  What else to try?

  Thank you

  Well, too bad. I unplugged, moved the card to a regular wall outlet instead of a power strip, and it is turned on, ask to do a print alignment.

  I did, it printed the page, I put the page on the scanner and it completed the alignment.

  I don't know what the problem was earlier, but it worked this time.

• HP Envy 5530 impossible to scan

  I have a HP Envy 5530.  It is connected to my laptop wireless. At first, I tried to use the programs installed on my laptop Lenovo scan... scanner not connected. Then, I downloaded the application for the 5530 scanner part.

  At this point, the scanner is recognized. When you try a scan... It starts and then has a status of "General failure."

  Then, I connected the printer to the computer with a cable... same result.

  Any help would be appreciated.

  Hi @alyle1028

  I wonder if this general failure refers to the hardware itself. You can make a copy?

  If you can copy, run the printing and scanning doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

• HP Envy 5530: HP ENVY 5530 "cannot find the printer"... impossible to see where I am going wrong!

  Hello

  We just put a HP Envy 5530, set up was fine, I tried installing but get the message "cannot find printer" over and over again.

  I tried to download printing HP and Scan doctor but also, it does not find the printer.

  I ran two reports of diagnoses on the printer, everything looks ok, I have an IP address with an IP address that suggest that it has connected wirelessely, the network report said no problems were discovered.

  I tried disabling my firewall, all made once again, still nothing.

  I put the IP address in the address bar, but it does not open!

  I don't seem to have a printer/USB cable witht the printer so I can't tey wireless - I one of them, it was a new purchase?

  I don't really have an idea what to do next, it seems I have a printer connected to the network, your laptop to talk to the network but nothing to talk with each other. I also tried to find the printer with my IPad, but he also could not find a printer.

  Any ideas, im really frustrated

  Thanks in advance

  Hello

  They are on the same Beach, they should be. Now please reset it and try again

  1 reset the printer

  b press settings (wrench),

  (b) press tools then use the arrorw down to access page 2/3,

  (c) touch Restore Factory Defaults - wait a few minutes

  2 reinstall the printer

  (a) you can use the CD, but it will download the file and may take ages to download. Please download the software and the following drivers

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  (b) turn on the printer,

  (c) right click on the downloaded file and select run as administrator.

  d select Wireless and then follow the instructions on the screen.

  Kind regards.

• HP envy 5530 does not print

  I recently bought a HP Envy 5530 printer.  After the introduction, it wouldn't print.  I am using the USB cable, but also tried the WiFi and no work.

  I have a HP Pavilion dv9500 laptop.  It is currently running Windows 7 Home Premium with Service Pack 1 and is the 32-bit operating system.

  The printer is such that it is installed.  It is stated that the selected printer and is online.  When I try to print from any application, I get the printer bit incontinence, but it shows 0 documents in the queue.   The box of the printer that arises from the application indicates that the printer is selected but inactive.

  I made sure that I have all the widows and the HP updates.  I ran the diagnostic printer, printing HP and doctor to analyze and troubleshoot HP Instalation default - MSI following all the recommended steps.  None of them solve the problem.

  Any help would be greatly appreciated.

  I wanted to thank you for your attempts to help me, but I decided to give up.  As the HP Envy 5530 worked correctly on the computer of my brother, I gave it to him.  His older HP Deskjest D4160 loaded and worked on my computer, so he gave it to me.  I'm sorry, we couldn't get the HP Envy 5530 takes over and works fine on my computer.

  With gratitude,

  Tomc59