HP officejet 5610 ink and I need to scan

If my hp officejet 5610 cartridge error because they are empty I can not scan?  under windows vista. I filled OUT THE cartridges and now I can't get rid of the cartridge error.  I tried the solution that I found here to disconnect usb take cartridges to closed door unplug wait a minimum then connect to the top to replace the cartridges and close the door and reconnect the usb and it doesn't get rid of the cartridge error.

There is a document with steps to help solve the errors of the print cartridge in Officejet 5610. This document can be found here.

The error can come from cartridges reloaded, because they do not always work and can damage the printer. See the thread of Ciara_B, located here, for more information about refills.

Concerning the problem of digitization: the device does not work as a scanner/copier/fax, whenever the device is in an error state.

Tags: HP Printers

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    * If you find this useful or mean please make sure you click on the White Star under my name to give me congratulations. **

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    Kean19 wrote:

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    Hi @Candykuma,

    Welcome to the HP Forums!

    I understand that you ar get the error, the "problem of ink cartridges. The following ink cartridges need to be replaced"with your black cartridge on your printer HP Officejet 4630. I am pleased to address this error of cartridge for you!

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    Good luck!

    "Please click the Thumbs up icon below to thank me for having responded."

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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