HP Officejet 5740: Need password

Similar Questions

• HP Officejet 5740: I can not connect my printer firmware update site

  Like one time, I put a password on my site Admin for my printer. I tried a network definition reset to remove the password, but it's still there.

  What should I do to remove the password from the server web embeded?

  Welcome to the HP Forums @ConTho!

  I'd be happy to help you to get an update of the firmware and reset the password admin for Officejet 5740.

  We will need restore your default network settings to reset the admin password. You can access the Menu on the front panel of the printer wirelessly and locate the default network option here.

  Also, here is a link that you can use to download and install the latest firmware update if your printer is not already aware: series printer e-all-in-one HP Officejet 5740 Firmware.

  If this resolve your request, please click Accept as Solution button below. If you need help, let me know and I will do everything I can to help.

• OfficeJet 5740: Install a printer on a network of schools wireless

  Hello

  I started school this past week and I brought an Officejet 5740 to implement in my dorm, but I had trouble getting it set up. MY laptop is on the network "(University)", but I was tasked to set up the printer on a network called "Device-(University)" and would continue to operate. I have registered my printer on the network "Device-(University)" also using its MAC address, which I was told was also necessary. After all that, I'm still not able to print wireless. I tried to restart the printer, reset the network settings and remove all software printer on my computer and starting from scratch, but nothing has worked.

  If someone has encountered this problem, and if so, is anyone know a solution?

  Thank you!

  Hello

  You can also connect to the printer using the WiFi Direct connection.

  This type of connection (Wifi Direct) connects your camera/laptop Wifi directly on your printer and requires no Wifi router and is the best way that I would use as LONG as I didn't need to keep connecting to the Wifi network router for surfing.

  Also remember to reconnect to your network of WIFI router to get internet connection after printing.

  The password to connect to your Wifi Direct printer is in the display on the front panel of the printer, or you must print it with the WIFi button for 3 sec.

  I hope this helps.

• where can I find my for Hp officejet 5740 WPS pin with printer setup problems.

  Where can I find the WPS Pin code on my printer? HP officejet 5740? Having problems connecting to printer.

  Here is your answer. The WPS pin code is located on a label on your router. Otherwise, you will need to access your routers administration pages and search to find the WPS PIN here.

• HP Officejet 5740: Msg 'printer is in an error state.

  Hello

  I have a 5740 which is defined as a remote wireless printer by itself in my home network.

  Recently, I received the message 'printer is in an error state' when I press print and found out the print job will be lance automatically, only after I turned the printer off and restarted. What happened several times. I tried to use HP & Doc Scan printing, but this did not help.

  Appreciate your advice on the following points: -.

  1. What is the cause for this?

  2. connecting the printer via the USB port on my HP All in one PC would help eliminate this recurring issue?

  3. If Yes, should I uninstall the printer software first?

  4. always print wireless from my laptop or mobile devices when the printer is connected via a cable to my PC?

  What do I have to uninstall and reinstall the software for printing these devices as well?

  5. when I reinstalled the software, it come a last step where it will ask me to register so far HP ink. As I have already registered for the program, what should I do to allow me to complete the installation of the software without duplicating a new series of HP ink instant registration?

  Thank you.

  Hi @Chrissy_61,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a Windows 10 computer and you need to restart the printer to clear a State of 'error', so the printer will print. I would like to help with that.

  There are also a few different reasons why something like this can happen. It could possibly be network or firewall related, or maybe even related software.

  I would like to begin by downloading and running the tool HP Print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  You can also check to make sure that the printer firmware is up-to-date. On the Control Panel Home screen controle control printer, drag your finger from right to left on the screen and select Setup. In the menu select Maintenance of the printerconfiguration, and then select update of the printer, and then look for the updates of the printer.

  If the printer doesn't have the printing problem with PC and not with cell phones and mobile devices, you can try following the steps described in this document of support - printer is offline (Windows).

  If you plan to use a USB between PC and the printer connection, you do not need to uninstall the software, you just remove the printer devices and printers on the computer and connect the USB cable.

  You can always the printer wirelessly with other devices if you have a computer with a USB cable.

  Finally, you need not re-register with the HP Instant ink. You can close the windows when they open after you have installed the software.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 5740 e-all-in-one: the printer display shows 'downloading' message despite no web service implemented

  I got a new Officejet 5740 e-all-in-one and put in place a few days ago. It is implemented in a router which is also a modem.  I've implemented any web service.  My network is password protected, and I'm the only one on this subject.

  A couple of times I arrived in front of the printer and there was a screen that says that there is a current download, and he showed the percent completed. This surprised me because I have not implemented in web services for the printer.

  I cancelled the download, both times.  The second time I accidentally typed the screen again.  I don't know what button I hit, but it has printed a message that says that my printer is now web enabled.  He also says that my printer has an email address.

  I went into the web installer, and it seemed to me that I had not implemented the web.

  1. what could it possibly download?

  2. If it does not complete a download while I'm not looking for, will there be a record of this?

  Hi @Andrew111,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a 5740 Officejet from HP printer e-all-in-one with a computer of Windows 7 and you noticed that the screen of the printer said there was a current download, which you surprised because you but you did not set up web services. I would like to help with that.

  You mentioned that the printer has its own e-mail address. Web services have been enabled for the printer to have an address of mail @hpeprint.com. It is possible to disable the ePrint and printable HP once the HP Web Services has been enabled.

  The download that was underway was probably a printer update, which will come by automatically. Nothing to do with the computer. I don't think there is a record of updates of the printer anywhere.

  Please let me know if that answers your question...

• 5740 HP Officejet printer: HP Officejet 5740 prints all lines of poor quality of black ink, a few lines thru

  New printer, getting the veins through every few lines of print black ink

  Hi @Badgermitt,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a PC of Windows 8 and the printed text has black steaks through every few lines. I would like to help with that.

  Black lines through the text is usually due to present an accumulation of debris around of the cartridge that can usually be solved by cleaning cartridges or ink. This can be done in the control panel of the printer.

  Cleaning of the cartridges is discussed in this support material designed to be used with this problem - solve print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP 5740: HP OfficeJet 5740 want to print and fax keeps coming back

  Brand new. Trying to get everything set up. All, but try to print a Document from my desktop computer and Fax keeps Coming Up. I have no need to Fax at all since I don't have a land line. I did my default printer. And not the Fax. So what am I doing wrong please?

  Thank you!

  Hey @aprildc,

  Welcome to the Forum from HP Support.

  I see that you have a problem with printing from the PC using your HP Officejet 5740 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

  I recommend you try the following steps:

  Remove the temporary PC files:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Run the HP Print and Scan Doctor:

  • Click here to install and run the printing and scanning doctor. This utility is designed to detect and automatically fix common printer setup problems.

  If you still experience the guest fax after these steps I suggest you uninstall the printer and redo your printer setup.

  Uninstall your printer

  • Press the Windows key + r
  • Type of control panel and press enter
  • Click on programs and features
  • Select the driver for your printer from the list, and then click on uninstall
  • Click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to express your thanks by clicking the "Thumbs Up" icon below by clicking on "accept as Solution" (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!

• OfficeJet HP 5740: HP Officejet 5740 TWAIN problem for scanning

  I have a new printer.  It worked fine for the first two weeks.

  Now I can print but when I try to scan from an application I get the message

  "TWAIN HP HP Officejet 5740 series is not found"

  I tried to stop and restart the WIA service, as recommended in some other posts.

  The error message I get is

  "Error 1061 the service cannot accept control messages at this time."

  I also tried the HP scanning tool but it gets stuck (for days) to the point where it will search for the WIA.

  Any suggestions on what to try next?

  Thanks in advance.

  Thanks for your help.  It seems that I need to restore my operating system to resolve this issue.

  Thank you.

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• HP Officejet 5740: Why HP Utility say that my softward scanning must be updated?

  I had 3 scans this afternoon.   Tonight, I tried to start a new search and got the error message on the front of the printer that it is not connected to the computer.   Also, I realize that for about the past 6 hours, 3 files I sent to print, not print.

  The utility HP says I need to download the current software.    The software part of the HP Web site says that the last update the software of the printer for my model was done in December 2015.

  So, what should I do?  Simply download and install the software again?

  Hi @ChrisUpton,

  I understand you are having some connection problems on your HP Officejet 5740. I'll be happy to help you.

  Try the steps in this link to fix the problem.

  HP printers - Printer not found during setup of the network (OS X) driver

  Once you have completed the steps in the link above, please get back to me with the results.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• OfficeJet 5740 e not install correctly

  I try to install via USB. The Fax installed but the printer and scanner will not. Have uninstalled and downloaded the drivers a few times. I tried 2 new and 2 old usb cables. 3 different tech support people couldn't understand it either. Last solution was to do a full restore, which would be impossible because I would lose a lot non-recoverable software. The drivers cannot recognize the part priner/scanner unit. I've tried 8 different usb ports (1.1, 2.0 4ea 2ea. 3.0 2ea.) does not. Today I borrowed a friends fully operational xp pc and get the same exact error message "the specified module is not found. I wonder if the drivers have never been tested with an xp system. My xp system runs on other all-in-one usb without problem.

  Has anyone reading this successfully installed one of them on a xp operating system? Any advice would be welcome.

  Hey @bob733!

  Thanks for getting back to me!

  Sorry to hear that you still have the problem!  I have another suggestion that might contribute to the addition of the printer!

  You should be able to add the printer using a different printer driver.  The best driver to use is the HP Deskjet 990c driver.

  To add the printer using the HP Deskjet 990c driver:

  1. Open fax machines and printers
  2. Click on add a printer
  3. Select "local printer attached to this computer" and click Next
  4. Select LPT:1 for the print port, and then click Next
  5. Choose HP on the left side
  6. Choose HP Deskjet 990c on the right side, and then click Next
  7. Name the Officejet 5740 printer, and then click Next
  8. You don't need to share the printer
  9. Click next and print a test page!

  Here is a link to a video to manually add the printer HP for Windows XP.  In the video, they do not choose the HP Deskjet 990c driver, but I recommend you do! Just follow the first part of the video at 01:40.

  If this does not remove the printer in printers and faxes.  Follow the steps above to add a printer again.  When you get to step 4, instead of using LPT:1 see if you can select USB because the printer is connected to USB.

  Let me know how it goes!

• HP Officejet 5740: HP Officejet 5740 printer for laptop connection problem: "cannot find a printer".

  I'm trying to set up my new printer Officejet 5740 and I got to the stage where I need to connect the printer to a laptop computer or mobile device. I went to 123.hp.com and follow-up stages. My printer is correctly connected to the internet, but when I tried to connect it with my laptop via wifi, I got a screen that says "cannot find a printer". Before that, he asked me to put the IP address that appears in the settings of the printer wireless.

  I have a dual band wireless router, and it seems that my printer can connect only to the 2.4 GHz frequency range. My laptop can connect to the scales of 2.4 GHz or 5 GHz. I made sure that the laptop was connected to 2.4 GHz when I did this step. I even Redid the same process on my sister's laptop (she has 10 Windows), but I came across the same problem. In addition, the screen with the error message says what must I make sure that the firewall has not been in the way of the connection. I tried to disable the Windows Firewall, but I still have the same result.

  I am at a loss for what to do here. Any help would be greatly appreciated. I'm positive, I put the correct IP address, and I even tried to use the host name. Also, I know that my laptop and the printer are connected to the same wireless network. Everything I did for this step in the installation process has been with wifi (not ethernet, USB, etc.).

  Good news! I thought about it. I have all my wireless settings to reset to the default factory settings and that fixed the problem. Something about the State of the router must have been extinguished when I put in place the first time. Thank you for helping me!

• HP Officejet 5740: HP Officejet 5740 impression & analysis of the issues

  Hello

  I just bought a HP 5740 and have implemented to print wireless from my PC, iphone 6, notebk.

  I have the following questions & any advice would be much appreciated:-

  1. is there a limit on the number of wireless devices, I can connect to the printer?

  2. when using the Automatic Document Feeder for scanning/printing of documents, scanned images or impressions appear slightly

  biased.

  Is this likely to be a problem with the ADF?

  I thought possible is to refine the ADF paper tabs more far but I worry about the documents in

  could be stuck causing a jam.

  Thank you.

  Hi @Chrissy_61,

  Welcome to the HP Support forum.

  I understand that you have purchased a HP Officejet 5740 e-all-in-one printer you have connected wireless to a 10 PC Windows, but also an iPhone 6 and a notebook. I will be happy to answer your questions about the limits to the number of wireless devices that can be connected and the output of the ADF is slightly biased.

  There is no real limit to the number of wireless devices can connect to the printer. Devices are actually connecting to the printer on the wireless network of your router, so that it really on the number of the router wireless connections can handle. I've seen some cheaper model routers handle 5 wireless comfortably, but once again, it is more on the router and what are wireless devices on the network the router wireless.

  For the unbalanced output when using the issue of the ADF, you definitely want that paper is loaded properly, and the paper guides are to the edge of the sides of the paper without being so tight that it is originally the paper not to remain flat in the ADF. If you have problems tilt when using the ADF, here is a document that can help - the ADF (ADF) documents do not choose paper. It is a generic document that covers all the printers with ADFs.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 5740: Proliferation of printers/queue

  I had to remove and reset my printer several times, for reasons that I won't go into maintenant.* but now when I go to print, I see that my list of available printers includes 'copies' of the same printer (copy 1, etc.) as well as the versions that I deleted.  Most of the time they do not appear in my file devices and printers or in Device Manager, just in my list of available printers that access from within an application, such as Outlook.  Some of these even have aligned upwards documents representing previous unsuccessful attempts at printing.

  So, before that I have once again remove and reset my printer, how can I get rid of these bodies 'Phantom' for my printer?  Is this something that I must go to the registry to do?  (Please say no!)  And is there a better way to remove a printer completely, not to mention what to do just in the folder devices and printers?

  ___________________

  * Mainly because I needed to go from dynamic to static IP, but other reasons as well

  == JJS ==

  @jimspy

  Printer:

  E-all-in-one printer, HP Officejet 5740 range

  Full software features:

  File name: OJ5740_117.exe