HP Officejet 6700 Premium product CV07484

Comcast has recently installed their modem/router combination DOCSIS 3.0 replaces my prevouse Linksys DOCSIS 2.0.  My computer is a HP Pavilion p7 model wireless desktop - 1236 s running Windows 7 Home Premium.   The printer was working fine before the upgrade of Comcast.  Now, it is not only slow to wake up, slow to print but prints a page or less, paused and prints characters unintelligble or black spots.  I downloaded the HP Print doctor, and he said that everything was fine, including a test page.   This Docsis 3.0 printer is compatible, or do I need a new print driver?

Hello gdemaagdand welcome to the Forums of HP, I hope you enjoy your experience!

I see that you are having problems with the new router connectivity.  I would try to help.

I recommend you to perform a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.  After the reset, I suggest to unplug the power to the router for 60 seconds, then plug it back.

I also recommend the continuation of the procedure described in this document on troubleshooting wireless printing Center.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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