HP Officejet Pro 8500 a analysis PDF version 1.3 files - I need v1.4 or higher

Similar Questions

• OfficeJet Pro 8500: Scan to PDF Format

  Hello.

  (1) I don't know if my OS is 32-bit or 64-bit. Should give a bit of a clue as to how much I know about computers;

  (2) my Officejet Pro allows to analyze in *.pdf; Now he doesn't. I tried everything, including the update of UN - and reinstalling drivers.

  (3) the installation disk supplied with the appliance doesn't list Windows 7 on the face (XP and Vista). I don't know how much difference that, given that the computer came with 7 and, even once, worked fine until he decided to do not.

  (4) after updating drivers, I can scan to tif, bmp, jpg, and png... but the pdf, it is what is wanted.

  (5) I can see and print pdf files, scanning is the only problem.

  (6) any ideas, before I reprogram this machine with a fairly large axe?

  Any help is appreciated.

  GFY1

  HI @GFY1

  You can try this:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Hope that helps!

• OfficeJet Pro 8500: HP Officejet Pro 8500 driver for windows 8.1

  I have a "startup CD-ROM' Officejet Pro 8500 A909, Windows 7, Version 13.0.0,, which does not recognize my Windows 8.1. Is there any possibility to get a driver for 8.1, even if there is a fee for this? I need this printer, but it is useless if I can't find a driver to make it work.

  Hello

  If please download and install the following software and driver:

  http://ftp.HP.com/pub/softlib/software13/COL31041/MP-110033-3/OJ_AIO_P8500_A909_Full_Win_WW_140_408-5.exe

  Kind regards.

• OfficeJet Pro 8500 a A910a - cannot save pdf in multiple files via touch screen

  Hello world
  
  My problem is that I can't save my scans in multiple files (.pdf) If you use the "scan to file function" via the touch screen on my Officejet Pro 8500 A910a a shortcut. It works when scaning manually from the computer, but I need to work from the printer/scanner.
  
  The only way that the scan shortcut saves each page separately (works the way I need) is when you save as a .jpg file, but this isn't the exit, I need. I search for an .xml file change the shortcuts manually, but have not found one. Since my other printer 8500 A909a can analyze each page in a single .pdf file, it must be a question of settings that the A910a does not offer this parameter directly.
  
  I appreciate any assistance with this problem.

  OS: Windows 7 Home Premium 64-bit

  Driver: OJ8500_A910_1315

  Firmware: OJP8500_A910a_1231A

  Hi RnRMusicMan,
  
  the solution you are suggesting is what I have now and the reason why I even started this thread. Analysis each page separately from the touch screen is a pain in the a * and analysis of PC via a scan profile is not the way to go for me either. Thank you in any case, it seems like it is actually a problem in the software and I have to be careful next time, choose a new printer.

  RnRMusicMan wrote:
  

  Hi Koumack,

  Welcome to the HP Forums!

  I see that you are trying to save your scans in multiple files (.pdf) using the analysis of the function of file.

  That's what I could find in my resources:

  How to perform a scan: from the control panel

  Breast of HP Scan, select scan on a daily basis, and then click Advanced settings, select the file tab and check create a separate file for each scanned page. Click OK. It should work from the software.

  

  Otherwise, even if it may be a longer process, as a work around the printer, you can scan a page using the scanner glass.

  Hope this helps and have a nice day.

• The network file scanned Documents (PDF or JPG) = 0 (OfficeJet Pro 8500 has 910 bytes

  I have OfficeJet Pro 8500 910 has connected to the wired network with domain

  I created a shared network folder with read access to my computer (operating system windows 8 Pro X 64) through IP address of printer

  http://10.181.XX.xxx

  The shared folder has appeared on the screen officeJet and test with success, when I wear analysis on the officejet, the digitized file appeared on the network folder but with of size 0 bytes and does not open even it is pdf or jpg

  I have same door on the other computer is windows 7 PRo X 64 spouse for the same field and scanned documents open succefuly.

  Help, please

  My problem was solved by updating the HP 8500 has the latest firmware

  Thanks for trying to help me

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print

• 100 log scanning handwritten old pages to PDF via HP Officejet Pro 8500

  Scanned in about 100 pages of old newspaper manuscript to PDF using HP Officejet Pro 8500 and everything went well until I said finished. At this moment there a box that says not enough memory came. Is that referring to the memory of the printer? My computer has a lot of memory.

  Hello

  To my knowledge, the printer does not store the scanned images. »

  My best guess would be that it has something to do with the computer, including in the TEMP folder. where the scanned images would be stored temporarily before getting stored in the destination folder.

  Please, try the steps below...

  > If your PC is based on a Windows operating system, and then, click START > programs > Accessories > RUN

  > in the area RUN, type %temp% , and then click the OK button. Contents of the Temp folder will be displayed.

  > delete the contents of the TEMP folder.

  > Restart the PC and try again.

  > I would also say don't not to analyze more than 30 documents at a time.

  Kind regards
  Jabzi

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  I work for HP

• Officejet Pro 8500 analysis has on Yosemite

  I can't get my Officejet Pro 8500 Premium 910N a scanner on my MacBook Pro (Yosemite 10.10.2). It keeps telling me "software for this device is not installed. Scanner/printer does not recognize my MacBook in the network. My MacBook recognizes an Officejet in the network. I can print from my MacBook to the printer, so there is no communication between the two, it just won't scan.

  I have:

  Check updates (update Apple) no update available.

  Reset printers

  Done a permission repair disc

  Several reboots

  Uninstalled and reinstalled MacKeeper MacKeeper

  Put new cartridges in the printer (HP-brand)

  I'm seriously running out of options. Help?

  Hello

  The Apple icon click on about this Mac, and then click software update.

  Click the Store the start menu and then reload this Page to get the latest drivers are available.

  If no HP update is available, install it and try to scan the image.

  If there is no update available, install follows him, and then try scanning of Image Capture or preview:

  https://support.Apple.com/kb/DL907?locale=en_US

  Please let me know if this is useful,

  Shlomi

• OfficeJet Pro 8500 A910g: OfficeJet Pro 8500 software on Windows 7

  I use this printer for about three years, and about a year, when I clicked on the icon of the software OfficeJet, or tried to run from the program list window, nothing happened.  A HP support agent sent me a link to the "HP Print Scan doctor and", and that fixed it.  A month ago, it's the same thing.  I uninstalled all the HP software associated with the printer and went to HP.com and downloaded a new full version of the driver installed, then restarted the computer.  The same thing happens again.  I can print anything from the PC and use the front panel of the printer to scan the items, but by clicking on the icon HP Officejet does nothing.  When I run the "doctor HP Print and Scan" and make a analysis test, the scan window goes up on the PC and allows me to scan and save any document on the glass or in the charger without any problem, but even after I do that, clicking on "OfficeJet Pro 8500 A910.exe" does nothing.    I use Eset smart security 8 software and SpyHunter, but even with them turned off during the download and installation, and while I try to run the software of the printer, nothing changes with this problem.

  I saw someone post this question on the line.

  Hello

  Try to install the following hotfix:

  http://support.HP.com/us-en/document/c03640384

  Once you start the patch, let a few moments and try to launch the HP software again, it should not be a quick after launching the patch.

  You can see any difference?

• Network scanning multi-page Officejet Pro 8500 a w/o ADF (Vista and HP Print software)

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  My version of Vista is 6.0.6002 Service Pack 2 Build 6002.

  My HP Officejet Pro 8500 has e-all-in-one printer - A910a is the standard model, for example, the premium product of mid-range. It is connected by LAN cable. It scans, prints and can provide the status of ink level.

  The 8500 is connected via the network, and on a Vista PC, I use a desktop icon to launch "HP Officejet Pro 8500 A910.exe". The new software is very different from the [Photosmart c6150 dead] [uninstalled] old HP Solution Center, and I looked in the new textbooks at least briefly, so I hope someone can same thing me some time with a basic question/issues scan. My research forum has failed, but if someone has a link to a relevant thread, that would be appreciated.

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  I also tried scanning browser based and there is a drop down for sweeping on both sides, but the drop down menu is not activated and cannot be used.

  I only went through the configuration of the network folder, which may be necessary to get the ability I want. On this subject, I wonder if I set up a folder for all users, or just for my login.

  Thanks for any help!

  Success?

  Well, I created a folder network and was then able to scan to a PDF file of several page without using the ADF (ADF) documents.  To do this, (1) install the software provided with the Officeject Pro 8500 has, (2) the installation program a network folderand (3) run the scan of the touch screen located on the Officejet Pro 8500 has.

  (1) install the software supplied on CD (or probably downloaded from somewhere near here). You may be able to work with only the web browser interface, but I wasn't before install the software provided on the CD, and I suspect that some software is required on the PC.

  Install the downloaded software or the software provided on the CD-ROM titled

  HP OFFICEJET PRO 8500

  A910

  (2) Setup a network folder. The installation of the software created a few new icons on my Vista PC.  Double-click the icon of the desktop titled "HP Officejet Pro 8500 A910". On my Vista PC, it runs,

  "C:\Program HP HP Officejet Pro 8500 Officejet Pro 8500 A910.exe A910\Bin\HP"

  An application window should appear. Mine has a title, "HP Officejet Pro 8500 A910 (network).

  The application window has a section of Scanner Applications on the left. From there, the scanner to the network folder Wizard. Which can be done by double clicking on the 'scan to network folder Wizard"or by the first double clicking on"Scanner Actions"and on the screen that appears, click on"Scan to network folder Wizard.  Otherwise, you can get this done through the web browser, if you know the URL for your device's built-in web server. Because I use my DHCP router (to allocate IP addresses in my local network), I currently access the 8500 a of http://192.168.1.19/. From there on, I can access the Scan tab, and I can access the ability to "Setting up the network folder" on the left.

  Using the scan to network folder Wizard, I clicked on New and used the Browse button to select "C:\Users\Gordon\Documents\My Scans" to set up a folder named "Gandalf Gordon". The next page of the wizard, it will take your network password (or local password if he is counting on the local PC) required to access the PC where the path "C:\". "sailed above is located. When I clicked on finish, the wizard opens a web browser which indicated a certificate error. I chose to continue to the site, which turns out to be the web server integrated in the 8500 has. So now you know a URL where your built-in web server on your network if you were already uncertain. If you do this URL a favorite browser, the favorite should work even if the IP address of the 8500 a is changed in the future.

  Display (3) initiated a sweep of the touchscreen located on the Officejet Pro 8500 a. tap the icon "Scan." Tap the 'network '. Select the network folder. Place a page to scan on the glass of the scanner without using the automatic document feeder. Press 'Start Scan '. When the touch screen prompts, "Page another Scan", select 'Yes', place another page on the scanner glass and click, 'Start scan '. When the last page is analyzed, answer 'No' to the prompt "scan another Page.

  Note: When loading pages additional manually, you have to work a little faster or unit will then expire and close the file with as many pages that you managed to scan. I did three pages as a test.

  If there's a better solution out there, please share!

• OfficeJet Pro 8500 A910 will not scan to folder - Windows 8 Pro

  I upgraded my HP M9500Y PC from Windows 7 to Windows 8 Pro.

  My printer is HP OfficeJet Pro 8500 A910.  In Windows 7, all the functions of print/scan/fax worked perfectly.

  Windows 8, printing without problem, however, analysis of the file function fails.

  When a document is scanned, the printer seems to be analysis correctly, but the destination folder contains a file of length zero with the new file name.  I tried the formats PDF and JPEG scans.  All attempts to produce files of length zero in the destination folder.

  I tried to change the path of the destination folder by replacing the address IP for the name of the PC, but that made no difference.  The destination folder is shared correctly on the Windows network and the configuration utility based on the web of HP for the digitization of records indicates that all tests have passed.

  What is the sequence of installation for Windows 8 will accept scan-to-folder operations.

  Hello

  You have the latest firmware installed on your printer?

  http://support.HP.com/us-en/document/c02830943

• Just save - unwritten - digital fax on OfficeJet Pro 8500 A909g

  I have the HP OfficeJet Pro 8500 A909g. I have the HP Fax in Digital Mode defined so that incoming faxes are saved on the network folder. Currently, when a fax arrives, it prints the fax and stores a PDF version of the fax in the network share. I don't want it to do both. Just save. Do not print.

  Is there a framework where we can prevent printing to save on paper (and ink)? I'd rather just browse my incoming faxes into PDF and only those that I really need to print. I like the option to turn off printing of incoming faxes and just store them on the network share.

  I did... took a while, but it's very simple, then it worked. All what you need to do is:-

  1 using the screen on the printer

  2. press on the key (top, middle of the screen)

  3. press on the basic Fax Setup

  4. digital fax

  5 fax print

  6. and finally click on off

  THEY're as simple as that. I was looking through the settings for centuries until I stumbbled on it. The hardest part about this process for me was getting through my exchange server... quite the task.

• My HP OfficeJet Pro 8500 A910 cannot locate my network computer that you want to scan.

  My HP OfficeJet Pro 8500 A910 runs on Windows XP, wired network.  It allows to print from my desktop workstation, however, the printer will not locate my computer workstation for scanning.  I can't find any way to enable the analysis of the it function on the shortcuts the scanning HP or an HP printer connection.  I rebooted both my workstation and the printer, but still no connection for scanning.  Printing works fine.

  Hi hhcubed,

  You will need to open the stock Scanner Solution Center and then click on enable the Scan to computer

  

• OfficeJet Pro 8500 leaking blue ink.

  I'm trying to disassemble the printer to gain access to the rear of the cartridge that assembles. I'm unable to remove the side panel of the case. Advice or suggestions appreciated! If I find the leak at the back of the Assembly, is - this repairable?

  Hello Keith,

  I just finsihed a repair of my Officejet Pro 8500

  At first, I did not see also all the tubes have been pinched as suggested by Ciara, however, the black and magenta tubes were damaged near/behind the sled print head. I think that they have abandoned their guides and am stuck on several occasions by the sled.

  To fix it, I used pieces of wire insulation I pasted above the damaged area. I have documented the repair with images and some instructions, but unfortunately, I can not attach the file here. If you do not empty your printer, you can have a go... don't take too long. Send me an email and I will send you the PDF document.

  Here is a picture of the repaired area: