HP Photosmart C310 print black even with new cartridge

Similar Questions

• PIXMA MG5320 stopped printing black even with new cartridge and a deep cleaning. The colors are OK.

  Some time previously, failure to print quality settings, black would go a little weak on the last few lines of a full page of text. If there are more pages, each would start very well but have the same poor quality near each bottom of page. I changed the setting of the standard high quality & the problem seemed fixed. Just course several days showed poor quality at the bottom of the pages. Today, black does not print. I did 2-3 deep cleanings with a new cartridge, but still no black. Color printing very well. I need to replace the print head?

  Hi PMHilton,

  Given that black ink is printing is no longer and to replace the ink tank and perform deep cleanings have not solved the problem, the printer may require repair.  We ask that you call please 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays) for assistance.  A Canon technical support representative will be happy to help you.  There is no charge for this call.

• Re: HP Photosmart 5514 won't print black even with new cartridge

  I have the same problem.   I also used 2 ink cartridges.  Come on HP and find a solution or a reminder.  Your name is sali in anything but black ink here.

  @rfrice4

  My apologies for the delay. I will send you a private message (departure from the envelope at the top on the right)

• Printer cannot print black, even with new ink

  Original title: cannot print in black

  I cannot print black on my printer.  I changed printers, ink cartridges and tried printing in different programs such as Word, wordpad and Excel.  Other black print colors just not.  Can someone tell me what is the problem?

  When you installed the printer cartridge, did you remove the protective sticker on the cartridge? Sometimes people forget to remove this and install the cartridge.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• HP Photosmart 3310 printer. Problem with new cartridges hp 363 original.

  I live in Italy and I bought an all-in one HP Photosmart 3310 U.S.. Once the original ink cartridges were being run-out, I bought a complete set of original HP ink cartridges that are new in Italy. Now, the printer screen displays the following message: "Printer set up to use ink cartridges 02" and do not want all works. The ink cartridge, I bought was 363 (n.6 cartridges for all 70 euros!). Please let me know if there is a way to change the configuration of the printer and allow it to work with 363 cartridges instead of 02. Thanks in advance for your answer. I'm looking to pass on your instructions. Best regards. Carlo of Urso

  Of course, I can't speak for cdurso, but for my part, HP refused to help me with the reset of the region. Some representatives of the foreign customer support told me simply repeatedly that my printer was obsolete, and that I had to buy a new one. However, I found a solution very simple to my problem. I simply pulled the chip on the ink cartridge in the region that the printer has been set to, and I stuck on my new cartridge. I think that this would negate my ink level readings, but it allows me to use the printer, which now works perfectly. I just have to ignore the "expired cartridge" message I get every time I need to activate or reset it.

• My HP Officejet Pro Wireless is not printing black even with a new cartridge.

  My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

  Hello

  Of course check that the cartridge is very savvy.

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• PSC 1400v 'check ink cartridges' seeing rest even with new cartridges

  My COPS 1400v 'check ink cartridges' stays on even with new cartridges. I have Windows 7.  I followed the troubleshooting tips to clean the contact points, but not luck.  I bought a carton of off - brand, who worked for a few weeks.  This is the error message at startup.  I replaced the cartridges with the HP brand, but the error light does not turn off.  All advice is appreciated.  I know that this thing is so outdated, but that's all I have right now.  Thank you very much.

  It looks like a case of rejection of the cartridge. You can have a bad ink cartridge, or something more serious. If you have tried all the steps in the document below, then you should try to do a hard reset. If this does not work, the cartridge may be bad and need replaced. Sometimes you get a bad right cartridge against the package. If after changing the cartridge again and again all the troubleshooting steps did not receive the printer print, then you may need to replace the printer.

  Check lights print cartridge flashing:
  http://goo.GL/viF23

  To do a hard reset:
  1. make sure that the printer is turned on.
  2. pull on the power cord from the printer.
  3. pull out the power cord from the wall.
  4. wait for 30 seconds.
  5. plug in the printer and turn it on.

• M251 prints no color with new cartridges

  Got 3 new printer cartridges and the authenticated with HP.  Cannot obtain now any color at all on test prints or otherwise M251 my computer HP laptop or Dell desktop computer when both are in color printing, etc. Having run on the menu printer color calibration. All printed in B & W.  (First time I've ever used this printer there was no problem at all getting automatically the pages in color.)  Somehow, this must be a stupid problem, but I can find no other choice/color control menu to return.

  YES, HE IS A STUPID PROBLEM THAT I GUESSED.  BUT I BLAME ON HP.

  After inserting 3 new color printer cartridges print B & W.  The B & W cartridge was nearing the end of his life, showing no % but still print perfectly.  So I outside Exchange with new color cartridges.

  I appreciate the help sent to me file, but who did not understand the solution of a sentence I had to pay for.  After 45 minutes with my PC tech, I suggested that perhaps we should try to replace the B & W cartridge, too - maybe the printer "required" all new cartridges.

  YES.  HP has DECIDED THAT YOU will BE FORCE FOR CHANGE to all THE 4 CARTRIDGES in this situation, even if the black still works fine.  Clever marketing, poor customer relations.  BOO!

• Photosmart Pro B9180: Exhausted ink with new cartridge message

  I had 2 showing depleted, inks Light Cyan and Magenta, so I replaced them both.  After a bit of memorization and re - insert, I managed finally to get the LC to be accepted, but kept showing Magenta empty ink Replace cartridge. Finally I managed to get the printer to accept the cartridge by removing the yellow and magenta and the closing door ink cartridge so this printer it has advised both cartridges where either missing or damaged. I then re inserted the Magenta cartridge and closed the door and waited for the error message about the yellow show and then re-inserted cartridge yellow. The printer then went to the ready state. Hurrah! After a print test sheet and a couple of head cleans and then some photos on plain paper I tried to print on photo paper. At half way through printing the machine stopped and threw the message for the Magenta cartridge is exhausted. I cheated once again the printer twice to remove the yellow and magenta cartridge and put back as before. It has managed to get at the end of printing, which indicated that the heads remain a pure which I proceeded to do. Unfortunately the printer cannot again print throwing up the message that the Magenta cartridge was exhausted and needed replacement.

  After doing a lot of research online, it seems it is a common problem, but what I failed to find are solutions even on the HP forum.

  Is this a problem with the cartridge having questionable chips? Is this a problem with the printer, chiefs or general design?

  I really need an answer that will prevent me from buying inks Dungeon I am wasting money. I have tried all resets as described in other posts here. Unfortunately once the exhausted ink message nothing different pose can be done as the printer all crashes.

  Does anyone have a solution to this problem?

  Hello Jabzi,

  an update on printer problems. Following your last message, that the printer has again stopped work while I followed your advice and tell me the magenta was exhausted that I knew, that it could not be. In any case, I decided that the cartridge must be defective, so I ordered a new one. The next day, waiting to get to the printer, I let on, ran his daily routine of maintenance and the problem corrected itself, is great. I ran a few prints which still showed heavy bands/bad colors, so I ran routines cleaning and alignment that has made the problem worse. What I noticed, is that the banding seemed to be linked to black ink and there are large gaps in the text. I changed the black photo that has been reading about 25% full I had read a similar post where someone had problems with a low black cartridge. I also pulled the print heads and thouroghly them cleaned manually. The two black print heads showed signs of ink muddy accumulate but color heads everything looked very clean. After cleaning and reinserting the heads the printer ran his routine alingment and produces best alignment prints that I had. I then printed the test page, was also excellent showing no missing text and three print heads that fell in fair condition were now show as good. Since then I've produced great prints.

  That I summise from all this is that the problems seem to have stems printheads being blocked preventing ink flow and giving messages erroneous re cartridges is exhausted. Everything that was probably due to the printer being unused and left off for an extended period. Once the heads had been cleaned and enough ink has flowed to purge the ink heads has been lying in it for a period the printer was able to function properly.  At least I now have a spare cartridge magenta on-site as well as a printer to work.

  I hope it's useful to anyone having similar problems.

  Thanks for your help

  Concerning

  Alan

• MG2220 does not print color even with full cartridge

  I bought my MG2220 all-in-one, of good will. Everything works, I can say so far, but it will not be printed in color, even if my computer detects a full cartridge. It prints black very well. I have XP Sp3 on my computer.

  I have cleaned the nozzles, made a thorough cleaning. Then I found a page, here, that says to remove the cartridges and unplug the printer while it is on and then plug it back again. After that, the statement is to reinsert the cartridges again. I checked to see if there was an orange cover on the bottom, but there isn't.

  After a thorough cleaning, I got an error like this.

  Load the Code 5200

  A printer error has occurred. Thurn the printer off, then on again. If this does not eliminate the error, the printer must be repaired.

  I did as described and it worked fine then.

  Is this possible, I just need a new color cartridge?

  Another thing I've noticed is, I get black on my fingers and attachments, who owns the black cartridge have a little black ink on it.

  Is this all in one, a lost cause? Should I take that back. I have only until next Thursday. Thank you.

  I really want to keep this printer if possible.

  I brought. But, good news, my nephew bought me a MG2290 for Christmas. It is a closed topic.

• 4610 Deskjet series: deskjet 4610 series does not print black despite the new cartridge

  Nice day

  I knew that my printer ink level was low. I printed a paper of 10 pages black and white last night and the ink quality was very good. When I printed an extra page, there is no ink on the page. I replaced the ink cartridge today. There is still no black ink printing. The test page is only released in color. Print dark colors. The cartridge is a genuine HP cartridge. The printer is only 2 and a few years.

  Your comments and help would be greatly appreciated.

  Thank you

  Follow the info here.

  http://support.HP.com/us-en/product/HP-OfficeJet-4610-all-in-one-printer-series/5101228/model/5101230/document/c03944809/

  Let us know.

• Photosmart C620 don't print black... not even with new cartridge

  Have tried everything that your support page & help screens indicate:

  was originally only print up several inches of page

  now does not print any black text

  unplugged

  Diagnostics pages... shows no diagnosis, no black square, the squares of color are very sharp

  test pages are empty

  printer is not installed

  reinstalled printer

  clean the heads

  bought the new black print cartridge

  STILL NO BLACK...

  C6280 has the printhead and ink cartridges that are separated. This resembles the printhead may be bad clogged or has failed.

  I would say try "clean printhead" a few times more, if still no black not printed, the print head may have reached its endoflife.

• Print black color with a color of the image page

  If I set up my printer to print in color, it prints black parts with cartridege or black color combination?

  Hi reneincer,

  I understand that you would like to know if the printer uses black ink if you set up to print with the color cartridges.

  There are different to choose print settings.

  High quality grayscale will use less cyan, megenta and yellow (CMY) that say normal printing mode, but will not be a drastic reduction. However, the only feature of black ink slightly reduced the use of the CMJ. This setting produces a composite black.

  The feature of black ink only will limit the use of color for the amount that passes under the black ink to ensure an impression for a long time and the true-black tone that should.

  More economical printing would quickly the project and black ink only.  Grayscale setting uses the color cartridge to print in grayscale, because it offers better quality.  The quality is better with shades of gray, but it uses more ink.

  You will find information in the following article. Use of inkjet printers ink.

  Here is a document on the color management settings.

  I hope it's useful.

• My HP Officejet 6500 all-in-one wireless suddenly stopped to print black, even if I have a lot I have

  My HP Officejet 6500 all-in-in-one wireless suddenly stopped printing black, even if I have a lot of ink. It prints all other colors. When I try to check the ink levels it tells me that this printer is not available, try again later. I have a lot of ink. Have restarted printer and Mac Book Pro. Driver is up-to-date. Any thoughts?

  Reset the printer.  Turn the power off and then hold the # and 6 keys during and shortly after turning it on.

• CX047B not ink black, even with the new print cartridge

  Hello

  I have this HP Photosmart 5524 / CX047B printer that does not print the black cartridge same all replaced the cartridge with a new one. I tried to launch the report on print quality and everything was fine. But once I started to print the black ink is not printing. Please let know us if I a matter of adjustment. I tried using a different laptop but stil the same question and turned the printer has a problem.

  Hi benmad,

  I see that you have trouble with your black ink.

  Please complete all of the steps described in the following document; Printer cannot print black ink or color ink, or prints blank Pages Although I hope that this solves the problem, he couldn't. As you have a 5524, if the problem persists, I suggest you call HP telephone support, even though your printer is no longer under warranty, you may need a replacement printer.

  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  Please let me know if the document solves the problem, or if you called HP and the outcome of the appeal. Thank you.