HP Photosmart Premium C309 wireless, can't print emails, but all the rest print on HP laptop

Similar Questions

• Photosmart Premium C309-g software thinks printer is already installed

  Since I installed Windows 8.1 scan my Photosmart Premium C309 printer would not work.  I deleted the printer and associated software.  When I try to reinstall the printer (from the original disk or downloaded files), the last installation screen.  The software considers that the printer is already installed.

  Hello @RGHolt ,

  Welcome to the Forums!

  I understand that you are having problems with the installation of your printer from the upgrade to Windows 8.1. Here's what I suggest:

  HP Officejet software and driver removal utility    (Run level 3 Uninstall to remove all the files)

  Reinstall the printer using the printer HP install wizard for Windows

  Let me know how it goes, hope it helps!

  Kind regards

• HP Photosmart Premium C309 didn't not printing black and white; Alignment failed; The ink is in cartridges

  could someone help me... Please!

  the documents do not print.

  I cleaned up; harmonized and ink cartridges with ink.

  Impressions of black color in the doc does not print.

  Similar problem had to change print head I kept the old and it very dirty to I will try to clean and keep it for a spare part.  You could remove cartage and try to clean up the background and that could save buy you the new printhead

• Comments and host OS can ping each other; but all the other hosts on the same subnet cannot ping guest OS

  I use Bridge network.  I tried to delete and recreate the NIC (did not help). I've upgraded to the latest version of VMware Server (20.0.0 build 122589) with the same result. Stub here. Anyone have any ideas? Thank you.

  What is your host and guest operating system? Are WHAT NIC configured correctly (IP, DNS, gateway, etc.).

  Are all necessary ports (firewall, antyvir)?

  J.

• Photosmart Premium C309: Faulty Error Message prevents printing.

  4-5 years used as stand-alone Copier only - NOT connected to a computer.  Was working fine, but 2 months ago got the error message "load paper into the main tray ' although the right type paper and the amount is loaded correctly.  Message and flashing lights must be cancelled manually.  Monitoring troubleshooting instructions re: loading, jams etc exactly as HP comes with paper unit.  Best Buy, a retailer, n 't printer repairs.  I followed the instructions on the page re HP online support: cleaning of the rollers - power of EXACTLY, but still does not print because the paper tray think is empty.  HP says they can't stand any more of this product.  I know that these printers are cheap these days, but it seems a waste just throw something out when the solution is perhaps a minor (but unknown!) fix.  Any ideas anyone?

  Hi @RLE41,

  Welcome to the community of HP,

  I understand your Photosmart Premium C309 gives you an error "on paper" and the printer does not pick up paper.

  Looks like you have exhausted all troubleshooting solutions available for this issue. All I can recommend is to contact HP telephone support to see about a replacement or upgrade.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  Good luck with your printer.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Photosmart Premium C309-g: the drivers and the printer software will not be installed.

  My network all-in-one Photosmart Premium C309-g worked very well on my desk until recently, when suddenly the HP software could still see and connect to the printer, but Windows 10 could not. I tried to remove the printer and uninstall all associated software, then tried to reinstall the software. Unfortunately, the installation will not get to the point where it starts and then suddenly disappears with no trace of her still running in the background. I can deviate from the default installation and bring to the top of the page to select the components that I want to install, but when I do the button 'ok' on this page does not work. No matter how many times I click on it, the page remains open and the installation will not so fast. If I click Cancel on this page, it disappears and the installation back to the previous page, where I can choose to continue and happen almost immediately out of sight again. This happens whenever I try to install selected software and drivers. I deleted the printer from the devices page in the Panel, I made sure to this it is not is more listed in the Manager of peripheral devices (printers and imaging devices), I removed the Windows 10 print queue and I deleted all the data of the folder under the Program Files (x 86) HP folder on my hard drive. I also disabled Windows Defender and run the installer as administrator, yet none of these steps help the process at all. I have never, in my 20 + years using nothing other than printers HP, encountered a problem like this. I'm used to receive error messages during the installation of software to fail, but I have never had a process simply disappear from the computer without leaving any trace of never having run. I hope that someone out there has an idea, that I have not thought yet, transferring files to my tablet to print from becomes a pain in the rear.

  A man who took the freedom of another man is a prisoner of hatred, he is locked behind bars of prejudices and narrow-mindedness. I am not truly free if I take freedom away from someone else, as surely as I am not free when my freedom is taken from me. The oppressed and the oppressor similar are stripped of their humanity.
  ~ Nelson Mandela

  Welcome to the HP Forums @GarfieldFan1969,

  I understand the printing software will not fully installed for your Photosmart C309 on your system Windows 10, and I wanted to answer with my suggestions for trying to help! Here are my suggestions for you to try. When you are finished, please let me know the results and problems or errors that you may encounter!

  First step: clean boot, restart the PC and try the install again.

  1. start by typing "msconfig" in the search box of Cortana, and then click MSConfig (run command)
  On your keyboard press Windows + R key at same time and type Msconfig in the run window, and then click OK or press ENTER.

  2. now, choose Selective startup

  3. Remove the check of the Load Startup items

  4. click on the Services tab

  5. check "hide all Microsoft Services" and then click on disable all

  6. click apply , then OK

  7 restart the PC and temporarily disable firewalls or antivirus programs

  8 run the Installation Wizard for Windows HP printer to install the printer

  9 turn on the firewall and start services

  Second step: you unregister and re-register the Windows Installer Service:

  1. hold down the Windows key + R to fill the box "Run" and type cmd.exe, and then click OK.
  2. at the command prompt, type msiexec /Unregister , and then press ENTER.
  3. at the command prompt, type msiexec/regserver, and then press ENTER.
  4. at the command prompt, type exit and press ENTER to close the command prompt.
  5. run the Wizard for Windows HP printer installation

  Step 3: run System File Checker Scan (up to 3 times) to repair the corrupted system files:
  1. go to start
  2. type CMD
  3 right-click and run as administrator
  4. to check and repair the OS type sfc/scannow (note the space between sfc and ' / ')

  You may need to run this upward to 3 times to solve all the problems

  When finished, it will say one of three things
  Windows did not find any breach of integrity (a good thing)
  Windows resource protection found corrupt files and repair the (good)
  Windows resource protection found corrupt files but was unable to fix some (or all) of them (not a good thing)

  Try to reinstall the printer.

  Step 4: activate the built-in Windows administrator account

  source

  1. first of all, you'll need to open an administrator mode command prompt by right-clicking and choosing "run as Administrator" (or use the shortcut Ctrl + Shift + Enter in the search box).

  Note that it works the same in all versions of Windows. It just search for cmd and then do a right-click on the icon of the command prompt in the start menu or the boot screen.

  

  2. If you are in Windows 8.x or 10 you can click on the Start button and choose to open a command prompt in this way.

  

  3. now type the following command:

  NET user administrator / Active: Yes

  

  4. you should see a message that the command completed successfully. Log out, and you will now see the administrator as a choice account.

  (Note that this screenshot is for Vista, but it works on Windows 7 and Windows 8 and Windows 10)

  

  You will notice that there is no password for this account, so if you want to leave it enabled, you must change the password.

  Try to reinstall the printer.

  

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Windows XP Home Edition needs driver for HP Photosmart Premium C309 of Web n - s printer.

  I can't find my installation disc for my all in a Web of Photosmart Premium c309 n - a printer. How can I get the driver for Windows XP Home Edition? My new wife added her Windows computer to my Mac household, who loves the printer very well.

  Used to be able to get the drivers on the web for free, but I have not tried for a decade or so & manage. Any help would be much appreciated.

  Thank you!

  Carl

  Hello

  Please download and install the package on your Windows XP-based computer:

  http://ftp.HP.com/pub/softlib/software11/COL29708/MP-73722-3/PS_AIO_06_C309n-s_USW_Full_Win_enu_140_175.exe

  Kind regards.

• Print via Wi - Fi on Photosmart Premium C309 connection problem on an iMac and MacBook Pro

  Hi all

  I just bought and installed a Photosmart Premium C309.

  I am running the latest Mac OS 10.6.5 on two computers: an IMac and a MacBook Pro.

  The printer software installation went well and I was able to print via USB cable.

  Then I connected the printer to my wireless network (Modem-Router: Fritz!) Box Fon WLAN), again without problems.

  I printed out a page of the control panel the printer network Test and got "no problems found. Congratulations on the successful your printer wireless installation.

  But when I tried to print via the wireless network, I continued to get "printer offline".

  I have disabled the firewall on the computer but no joy.

  Now, I'm unable to print via the USB port that the printer is "offline".

  Help!

  Thank you

  Problem solved! It has to do with Hello.

  When you set up the printer with the HP installation wizard must install the Hello printer drivers when you are prompted to choose the drivers. Simple.

  Thank you.

• Can not get queue on Photosmart Premium c309

  I just installed a Photosmart Premium c309 printer, I connected through the USB line to a HP Pavilion which has Windows 7.  I just can't get anything to print.  Each document is in the queue and does not print.  The scanner function works fine, the copier on the printer function works very well.  I deleted and reinstalled the driver several times – both on the disc that came with the printer and a driver downloaded from the HP website.

  During installation, I am asked to choose a picture to print, there are in the print queue.  If I try to print a test page, it is in the print queue.  How can I get this to progress so that actual printing occurs?

  Update: I found the print diagnostic utility 3.0 on another page of this Web site.  Downloaded and installed, followed the instructions, and my problem was solved.

• HP Photosmart Premium C309: blue ink will not print

  I replaced all 3 color cartridges, but also the black with the new HP cartridges but when I tried to print the Cyan (blue) does not print. I tried to print something green on this subject and it printed yellow. The computer recognizes that the new cartridge has been installed. I cleaned the print heads, but that did not help. I printed a page of diagnosis and cyan won't print, even if it does appear that the ink level is declining, although it is not printing.

  In the paper here troubleshooting steps can help solve cyan not print on your Photosmart c309.  Be sure to go through all the steps in order.

• HP Photosmart C309 all-in-One: erase all memory of all-in-one Photosmart Premium C309

  I have a Photosmart Premium C309 all-in-One, which must be recycled or donated.  It seems to be broken because the transport will not return and the error message says there is a paper jam but it is there in no paper in the printer.

  Before you get rid of it, I want to ensure that all memory is cleared of all components.  How can I do this and is it possible if it does not work properly?

  HP inkjet printers have no drives in them until you get something like an Officejet Pro machine series X.

  Printers without hard disks don't keep documents in memory once the power is turned off, the only exception being that sometimes a fax remains a document in memory until they are printed once they are printed, they are gone.

  I took a quick look at a picture of your model and have worked on similar models, none of them had hard drives installed.

  So basically, is it safe to launch it won't be anything stored on it.

  If my post is solved your problem and click the accepted as button solution under him.

  In order to thank a Tech for a post click the thumbs up button under the post.

  You can even click on the two keys...

• I replaced all 3 colors on Photosmart Premium C309 series, now she says remove pinhead, help

  I replaced all 3 colors on Photosmart Premium C309 series, now she says remove the head of a PIN, lift the black latch? where is it?

  If the print head can be removed, it is a replaceable part. Look at the print heads where the contacts are found; There should be an end date of guarantee that there are listed. If this date is not passed back into HP Total Care and they can solve the problems it more, as they can help with the purchase of a replacement printhead. The number for U.S. and Canada customers is 800-474-6836.

• HP Photosmart Premium - C309g and it stopped printing in black (but prints color)

  Hi my HP Photosmart Premium - C309g and it stopped printing in black (but prints color). I tried: -.

  1. print test page - empty outside the windows logo
  2. Turning the power on and the
  3. programs form printing.

  Both black cartridges are full.

  printer is 3 days on 1 year warranty!

  I'm not very technical, so easy solutions would be preferred.

  Thank you

  Try the solution in this thread to clean the printhead C309g.

• I can't print from my laptop to our shared printersince my husband got a service uninstall Vista and install Windows 7

  I can't print from my laptop which has Windows 7.  It is a residential group which was able to use the same printer, until my husband uses an online service that changed Vista to Windows 7, about two weeks ago.  Please help me - I need to print.  Thank you

  Determine the version of Windows 7 you need (32 or 64-bit) computer right click go to properties, then go to the printer manufacturer's website and download the driver windows 7 if they are available.

• I can connect to my home network, but all the other networks do not work...

  I can connect to my home network, but all the other networks do not work... Error window says:

  Windows could not connect to the (X)? network name?

  [Link] Solve problems

  [Link] Learn more about Internet connection problems

  I gave security, uninstalled reinstalled wireless - uninstall security firewall reinstall and not go...

  Windows 7

  Hello

   
  1. What network are you trying to connect to?
  2. You are not able to connect to the Internet?
  3. Are you able to connect to the other network with wired network?
   
  Try the methods provided and check.
   
  Method 1:
  Check out the link and follow the steps.
  What is network discovery?
  http://Windows.Microsoft.com/en-us/Windows7/what-is-network-discovery
   
  Method 2:
  Check out the link and run the troubleshooter.
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows
   
  Method 3:
  Reset the TCP/IP and check. Check out the link and follow the steps.
  How to reset the Protocol Internet (TCP/IP)
  http://support.Microsoft.com/kb/299357
  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) how to back up and restore the registry in Windows
   
  Method 4:
  Check out the links and check out them.
  http://Windows.Microsoft.com/is-is/Windows7/cant-connect-to-a-network

  http://Windows.Microsoft.com/is-is/Windows7/view-and-connect-to-available-wireless-networks

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems