HP pro 8500: scan

Similar Questions

• OfficeJet Pro 8500: Scan to PDF Format

  Hello.

  (1) I don't know if my OS is 32-bit or 64-bit. Should give a bit of a clue as to how much I know about computers;

  (2) my Officejet Pro allows to analyze in *.pdf; Now he doesn't. I tried everything, including the update of UN - and reinstalling drivers.

  (3) the installation disk supplied with the appliance doesn't list Windows 7 on the face (XP and Vista). I don't know how much difference that, given that the computer came with 7 and, even once, worked fine until he decided to do not.

  (4) after updating drivers, I can scan to tif, bmp, jpg, and png... but the pdf, it is what is wanted.

  (5) I can see and print pdf files, scanning is the only problem.

  (6) any ideas, before I reprogram this machine with a fairly large axe?

  Any help is appreciated.

  GFY1

  HI @GFY1

  You can try this:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Hope that helps!

• OfficeJet Pro 8500 scan to network folder number

  I followed all the steps to configure my network scan folder.  I made a folder, I have activated the SMB share, I added the file to the shared folders, I input as requested evrything, when I press on save and test, it gives an error that the computer must be turned on.  I don't know what to do, please help.

  Network path: Mac Mini\Users\JAWA\Documents\Printer Mac de RIVERA \\ALEJANDRO scans

  user name: ALEJANDRO RIVERA

  Password: *.

  Hello

  It seems that the name of the computer doesn't really work in this scenario.

  I used the IP address instead (you can find your Mac IP in the network system preferences pane) and everything worked.

  In addition, you don't have to write the full local path to your shared folder, such as/Users/JAWA /...

  Just write the name of the file just after the IP address.

  Here is an example of my work:

  \\192.168.1.2\FaxInbox

• Office Jet Pro 8500 won' t scan

  Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

  It works!  Thank you very much.

  As you are a HP pro, maybe you can help me solve my second problem.  I have the HP Office Jet Pro 8500 connected to my Panasonic phone answering machine.  He used to work without fault.  When a call came, she was not picked up the appellant was able to leave a message. If a fax came the HP received the fax.  But recently, when a call comes in, the HP picks up, anticipating a fax, and the appellant was not able to leave a message.  Any suggestions?

• My HP OfficeJet Pro 8500 A910 cannot locate my network computer that you want to scan.

  My HP OfficeJet Pro 8500 A910 runs on Windows XP, wired network.  It allows to print from my desktop workstation, however, the printer will not locate my computer workstation for scanning.  I can't find any way to enable the analysis of the it function on the shortcuts the scanning HP or an HP printer connection.  I rebooted both my workstation and the printer, but still no connection for scanning.  Printing works fine.

  Hi hhcubed,

  You will need to open the stock Scanner Solution Center and then click on enable the Scan to computer

  

• HP officejet Pro 8500 909: HP Officejet Pro 8500 909 has not scan after downloading Windows 10

  About 6 weeks ago, I downloaded Windows 10.  Today, I tried to analyze something and received the message "no Scan Options".  So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.

  Hello

  You will probably need to reinstall the HP software after an upgrade of the operating system.

  Please follow the steps for exactly the problem and check for the difference:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500-all-in-one-printer-series---A9/3752454/model/3752455/document/c04714314/

  Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.

  If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:

  http://ftp.HP.com/pub/softlib/software12/COL31044/MP-77037-4/OJP8500vA909_Scrubber_13.exe

  Kind regards

  Shlomi

• HP Officejet Pro 8500 Premium a scanned PDF files in legal format, but I want letter format

  Hi, I have an iMac with OS 10.7.5 and my Officejet Pro 8500 a Premium makes the computer scans that are of legal size, when well even the original is letter size. I don't see how to change this in the HP utility. I don't have a scanner software, because I was able to install HP. My doc driver does not work either. Any ideas? Thank you.

  Hey @JosieB,

  Welcome to the Forums of HP Support!

  I understand that you encounter, software, scanning and ADF questions on your HP Officejet Pro 8500 a Premium e-all-in-one printer. I would like to work with you today with the resolution of these problems. To make the resolution of the problems I will divide this post into three sections. Each section represents one of your problems. I know that in your message you can set your analysis of the rather than a legal letter and that you use the HP utility by scanning because your drivers and software HP does not able to install correctly on your Mac. I'll also provide you with steps to solve this issue.

  Question 1: The software installs:

  Please perform the steps below to properly install your HP software and drivers for your printer on your Mac OS X 10.7.5 Officejet operating system.

  Step 1: Uninstall the drivers and software:

  Uninstalling the printer software
  
  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Please click the following link to download and install the appropriate drivers for your HP Officejet:

  HP full feature software and drivers - OS X Lion v10.7

  If you need installation assistance once the drivers are downloaded, please visit the 2 documents below.

  USB: Install Help for Mac OS X 10.7

  Wireless: install Help for Mac OS X 10.7

  Question 2: Could not parse the format letter:

  Once your software is installed properly your HP or HP Scan utility software parameters must be set correctly once more. Here is the HP document on how to Scan with the HP scanning and software without scanning your Mac computer HP software. The support document also explains how to change the settings for scanning.

  Scan from OS X Lion v10.7 with full software functionality HP for HP Multifunction printers

  Failure help, you can also try:

  1 open The HP utility and select your device.
  2. based on Scan Settings open the "Scan to computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click modify.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down list next to Cultures to and set as letter
  7. click OK and try to scan the image.

  Question No. 3: Automatic Document does not work:

  Finally, in order to get your ADF, work again on your product, that I will give you some detailed troubleshooting steps. Because you have not noticed if you having paper jam errors or that the product just will not pick up paper at all in the charger, I'll give you the steps of troubleshooting for both scenarios.

  One "original jam: clear jam and press OK"Message appears.

  More than one Page at a time is nourished by the all-in-one -please only through 'three Solution: clean the automatic document feeder' of this document.

  Please let me know if the steps I have provided to resolve your problems. Good luck!

• OfficeJet Pro 8500 has more: document scanning

  Several pages to the computer and save it as a file, but now he won't, until Apple upgrades my Officejet Pro 8500 has more opportunity to scan the whole of a scan of the page at a time.

  How to scan a document of several pages under the name of a file?

  Hi @Pinnacleport,

  I read your post and to see that since the upgrade to El Capitan, you are no longer able to scan several copies of a file. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I checked the site and the drivers are installed by the Mac drivers preinstalled. HP printers - installing a printer driver Mac using Apple Software Update.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet Pro 8500 has more)
  
  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  What application are you using to scan with?

  The only way you can save several pages in a single file is in PDF format. JPEG and other formats will save multiple documents as separate pages. In the printing and scanning window, select PDF and check combine in one document below.

  I hope this helps. If there is anything else I can help you, let me know. Thank you.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• OfficeJet Officejet Pro 8500 has more eAiO Scan to computer scans only part of the Document

  I am trying to scan my Officejet Officejet Pro 8500 has more eAiO scan to my iMac (Mac OS X 10.6.8).) IT scans only part of the document is scanned. However, when I copy it, the entire document is printed. I was looking for, if I could change this on the officet, or the system of preferences on my mac, but couldn't find anything on the 8500. On mac, I could change something, but it was only the scans on insiders from my computer.

  Scanning directly from the Officejet comes in very handy when the digitization of books, with one hand, I have to push it and the iMac is not in reach of the officejet...

  Otherwise, I am very satisfied with the printer and everything works fine...

  Thanks for any help.

  iMac (Mac OS X 10.6.8)

  Hello

  I hope you feel better now!

  Please specify the exect option that you use to scan from the control panel of the device.

  What exect icon are you clicking after selecting the scam?

  If it is computer, try to update the latest version of the driver and check if the Scan shortcuts Manager do not appear:

  Click the Apple icon, then software updated. Be sure to select any update HP available.

  If you don't see the specific option yet, you will need to delete all HP software installed completely and install the latest version:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Download and install the latest driver below:

  http://FTP.HP.com/pub/softlib/software11/COL34340/MP-85024-2/OJ_AIO_08_8500_A910_Net_Full_Mac_WW_74.dmg

  Finally, update the latest driver by clicking the Apple icon, then software updated.

  If you use another method of scan, please specify which option you use.

  Kind regards

  Shlomi

• I receive the error "an error occurred during the scan" on HP Officejet Pro 8500 a

  When I try to scan a document, I get error "an error has occurred during the analysis".  It will occur at each attempt of third analysis or during the use of the document then automatic flow.  I have a HP Officejet Pro 8500 a on a Windows 7 64-bit operating system.

  Hi mdewitt,

  I appoligize we do not have a program scrub for this software package. I would like that restart you the equipment in the following order. Turn off the router, printer & computer and reboot the router. Once the router is completely reloaded start the printer and the computer. Let me know if you can scan using the HP software. If you are unable to scan using the HP software open paint and try scanning from Microsoft Paint.

• down load scan drivier for HP Office Jet Pro 8500

  How can I download the driver for my HP Officejet Pro 8500 Wireless scaning

  Here is a link that will help you download the FULL FEATURES and software drivers.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&product=3752459&task=&

  Click operating system and click NEXT.

  The next page, select DRIVER AND INSTALLATION of PRODUCT. Make sure all FULL of FEATURES.

  This package has the scanning driver included.

• Duplex scanning possible HP Officejet Pro 8500 A909a Series?

  There are some online reports that the HP Officejet Pro 8500 (withount wlan functionality) supports the duplex scanning. However, I can't understand how this. Does anyone know if duplex analysis is supported for my HP Officejet Pro 8500 A909a?

  See you soon

  Karsten

  Sorry, the 8500 a909a DOES NOT print DUPLEX. MORE than 8600 and the PREMIUM 8600 don't.

• Network scanning multi-page Officejet Pro 8500 a w/o ADF (Vista and HP Print software)

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  My version of Vista is 6.0.6002 Service Pack 2 Build 6002.

  My HP Officejet Pro 8500 has e-all-in-one printer - A910a is the standard model, for example, the premium product of mid-range. It is connected by LAN cable. It scans, prints and can provide the status of ink level.

  The 8500 is connected via the network, and on a Vista PC, I use a desktop icon to launch "HP Officejet Pro 8500 A910.exe". The new software is very different from the [Photosmart c6150 dead] [uninstalled] old HP Solution Center, and I looked in the new textbooks at least briefly, so I hope someone can same thing me some time with a basic question/issues scan. My research forum has failed, but if someone has a link to a relevant thread, that would be appreciated.

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  I also tried scanning browser based and there is a drop down for sweeping on both sides, but the drop down menu is not activated and cannot be used.

  I only went through the configuration of the network folder, which may be necessary to get the ability I want. On this subject, I wonder if I set up a folder for all users, or just for my login.

  Thanks for any help!

  Success?

  Well, I created a folder network and was then able to scan to a PDF file of several page without using the ADF (ADF) documents.  To do this, (1) install the software provided with the Officeject Pro 8500 has, (2) the installation program a network folderand (3) run the scan of the touch screen located on the Officejet Pro 8500 has.

  (1) install the software supplied on CD (or probably downloaded from somewhere near here). You may be able to work with only the web browser interface, but I wasn't before install the software provided on the CD, and I suspect that some software is required on the PC.

  Install the downloaded software or the software provided on the CD-ROM titled

  HP OFFICEJET PRO 8500

  A910

  (2) Setup a network folder. The installation of the software created a few new icons on my Vista PC.  Double-click the icon of the desktop titled "HP Officejet Pro 8500 A910". On my Vista PC, it runs,

  "C:\Program HP HP Officejet Pro 8500 Officejet Pro 8500 A910.exe A910\Bin\HP"

  An application window should appear. Mine has a title, "HP Officejet Pro 8500 A910 (network).

  The application window has a section of Scanner Applications on the left. From there, the scanner to the network folder Wizard. Which can be done by double clicking on the 'scan to network folder Wizard"or by the first double clicking on"Scanner Actions"and on the screen that appears, click on"Scan to network folder Wizard.  Otherwise, you can get this done through the web browser, if you know the URL for your device's built-in web server. Because I use my DHCP router (to allocate IP addresses in my local network), I currently access the 8500 a of http://192.168.1.19/. From there on, I can access the Scan tab, and I can access the ability to "Setting up the network folder" on the left.

  Using the scan to network folder Wizard, I clicked on New and used the Browse button to select "C:\Users\Gordon\Documents\My Scans" to set up a folder named "Gandalf Gordon". The next page of the wizard, it will take your network password (or local password if he is counting on the local PC) required to access the PC where the path "C:\". "sailed above is located. When I clicked on finish, the wizard opens a web browser which indicated a certificate error. I chose to continue to the site, which turns out to be the web server integrated in the 8500 has. So now you know a URL where your built-in web server on your network if you were already uncertain. If you do this URL a favorite browser, the favorite should work even if the IP address of the 8500 a is changed in the future.

  Display (3) initiated a sweep of the touchscreen located on the Officejet Pro 8500 a. tap the icon "Scan." Tap the 'network '. Select the network folder. Place a page to scan on the glass of the scanner without using the automatic document feeder. Press 'Start Scan '. When the touch screen prompts, "Page another Scan", select 'Yes', place another page on the scanner glass and click, 'Start scan '. When the last page is analyzed, answer 'No' to the prompt "scan another Page.

  Note: When loading pages additional manually, you have to work a little faster or unit will then expire and close the file with as many pages that you managed to scan. I did three pages as a test.

  If there's a better solution out there, please share!

• Can't scan on HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar?

  How scan you on an HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar? Whenever I try, I get the following message:

  Error message: Scanner reported an error - unable to open a session on the device.

  Hi Irossga,

  This document explains how to use the built-in features to your operating system to scan photos and documents.