HP Support Assistant Scan froze the computer

Similar Questions

• OfficeJet pro 8500: Officejet 8500 scan of the computer

  I try to use the scan to computer option.  The scanner sends me this turn on my computer and I don't have the software and it can not find anywhere...

  This site has me fired everwhere and in circles.  The assistance Center has only notified me that I am not under warranty... I know that!  How can I get the software?  That's all I want.../cry

  TIA.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/identify?q=8500+Pro & Tool = s-002 #Z7_3054ICK0K8UDA0AQC11TA930O2

  Please select your correct printer model, Win 10 people system and FULL of features before you download and install software.
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer
  
  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• Then try to scan to the computer it says try scan of the computer.

  Original title: DeviceHPSD110a all-in-one won't scan to computer any ideas?

  When I sciongac scan to the computer it says try scan of the computer.

  Hello

  1. What is the exact error message?
  2. the scanner was working properly before?
  3. don't you make changes to the system before you get this number?
  4. what version of Windows operating system is installed on your computer?

  We can refer to the following articles and check if it helps.

  Method 1: I can't scan in Windows using the HP software:

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&tmp_track_link=ot_faqs/top_issues/en_US/c02661093/loc:8 & cc = us & dlc = en & lc = en & product = 4023246 & submit = #N1069

  Method 2: Analysis of the problems? Try the HP scan Diagnostic Utility
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114802&LC=en&cc=us&DLC=en&product=4023246

  Reference:--
  The problems of scanning: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-scanning-problems
  Note: this also applies to Windows 7

  For any further assistance, I suggest you to contact HP Support.
  Here is the link:
  http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

  Hope this has been helpful.

• Office Jet 7612: Scan of the computer does not work after you win 10 improvement

  One of my clients has an officejet 7612 and has improved to win 10 to win 8 and lost the "Scan to PC" features themselves the printer he used for years to create his PDF files.

  Print and scan drivers seem to work to scan and print from the computer to the printer, but the printer software that was authorized to create PDF and JPEG of the scanner and send them to the computer doesn't seem to work.

  Is there any solution for this?

  Y at - it another way easy to make PDF files or is this feature lost with the upgrade?

  Shane Valcich

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-7610-wide-format-e-all-in-one-series/5153788/model/6879040#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• HP Deskjet 6700 Premium: Scan of the computer no longer works

  When I run a scan of my printer to the computer, I get an error message that says that there is no connection, or that the application of scanning the computer is currently in use.

  I can Scanner normally when you use the HP Scan SW initiated from my computer. I can Scanner normally the printer to a memory device to the printer.

  The HP Print & Scan Doctor SW says that everything is OK and day.

  Any ideas?

  Hello
  
  Thank you for using the HP Forums.

  YUO must ensure that you have the FULL features software installed first and then turn on computer scanning.

  If you have not installed the software FULL of features, the following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  How to scan to computer
  
  Once you have installed the software:
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)
  
  Scan to computer

  If it does not, we suggest that you uninstall and reinstall the software features FULL.
  
  Hope that helps!

• Cannot scan to the computer. Photosmart 6510

  I have just purchase a photosmart 6510 and I cannot scan to the computer.  The printer tells me that I need to activate this via the printer software.  I know that I have installed all the software from the disc supplied.

  I can't find where I have activate the scan of the computer on my laptop.  Support information tells me to click the icon for the printer to my desktop, I do not have!  I tried going through the control panel and impossible to find something there.

  I go in the HP folder in my Start menu and click on scan HP that I get the following message "the machine HP photosmart 6510 series is not found".  I don't have a problem with printing at all.

  Tried to start printing and scanning of doctor and who did not make a difference. (In fact, the scan option came not on it).

  How can I fix this please?  I'm running Windows Vista Home premium.

  Hello.  Thanks for your reply.

  I've sorted really the problem now.  But let me explain what it was.

  I tried tool doctor who recommended you after browsing these forums, without success.  In fact, when I ran the scanner, he told me that he had no problem with printing, but there was no mention of the scanning anywhere.

  In fact, I uninstalled all HP software, removed the printer from my control panel.  Then reinstalled the software from the disc and then installed the printer again (I did things the opposite of the front walkway).  And the scanner function now works.

• Cannot scan to the computer with Photosmart C6280

  Computer running windows7 64-bit. When I select scan to the computer, a message appears without scanning Options. Refer to the device documentation to get out of trouble. (trying HP print & scan doctor, without success)  Printer is connected to my computer via an ethernet cable. Printer and copies ok but does not scan. Printer used to be connected via a USB cable, but the connection failed. Fault is the printer

  Hello

  Download and run HP Print and Scan Dr. utility from the link below.

  www.HP.com/go/Tools

  See also the document below.

  http://support.HP.com/us-en/document/c04135115

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP Photosmart 5520 AIO error "Scan of the computer is currently unavailable.

  I am a boy then treat me gently!

  I bought the above printer a week ago and it worked perfectly for several days. Then I had to send my PC for repair and when I tried to use my printer again icon today the HP lower right shows an X in it with the error "the Scan of the computer is currently unavailable" message. Depending on the printer, it is recognize my WIFI settings, password etc and it seems to be 'activated '. Currently I'm elmehdi to print, scan or copy

  I use Windows XP, Firefox, Zone Alarm free secuirty and Advanced System care version 6 (IObit)

  I would be grateful for any help.

  glasgowjohn,

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  http://support.HP.com/us-en/document/c03272819

  Good luck!

• When I told him to turn on the scan of the computer printer, it says it can't

  HP Photosmart 5510 scan to computer Dell Windows 7

  When I try to scan it is not computer.  When I go to control panel and open printer tell him told him it cannot activate.  I recently paid Panda Security $150.00 to fix this and I still have the problem.

  Hello

  My suggestion: allow from your computer and you'll have more options of its software too. Please try (Windows):

  (a), double-click on the icon on the desktop.

  b click on Manage scan of the computer,

  (c) allow.

  Kind regards.

  PS. $150 = price of a new printer.

• Start scanning from the computer?

  I have a hp photosmart C5550, when I try to scan to start the scan of the computer says, how can I do?

  Antal Hello

  That article and the instructions are for a different printer and software. You should see 'Manage Scan to Computer' under the 'Actions of Scaner. If you get an error or messages let me know. I noticed you did another post where you mention Windows 7 which is your operating system?

  How to scan from my computer. How can I activate my HP 3050 scanner? Windows 7

  

• "The scan of the computer is enabled is no longer" false error

  Hello

  I bought and installed a HP DeskJet 3521. It is configured for wifi connectivity to two computers on our home network. A laptop computer is 8 64-bit Windows. The other is Windows 7 Pro 64 bit.

  The printer seems to work perfectly. However, the driver regularly (as in all the several minutes or so) pops up a message saying "the Scan of the computer is enabled is no longer" or something like that. It is apparent from the system tray. It fades after a few seconds. Otherwise the printer seems to work very well. This happens on two laptops.

  Laptops are in the same room as the printer and the router. The signal strength is high.

  Why did this message occurring and is there a solution for this?

  Thank you

  It is very probably the same problem I had with the HP printers for years.  It happens when the printer goes into a power saving sleep state and falls of connectivity.  To resolve the issue, you have to walk on the printer and the power of the cycle.  It has NOTHING to do with your router or static/dynamic IP allocation.  It's the fault of crappy entiely firmware and HP software.  HP 'experts' are playing the same game of blame-the-other-manufacturer or blame the old user that HP has always played.

  My current HP printer is the third HP sub-standard product I've owned... on three (Yes, I know, shame on me twice).  I've owned a high-end, expensive laptop which overheated during playback of a video to youtube and two printers which disengages automatically when they entered in the mode 'sleep'.  It will be the last HP product I already own...

• HP envy 5530: impossible to activate scan of the computer!

  I have a macbook air and I wanted my hp 5530 for a few years and it has worked very well. Then I was unable to scan directly to my macbook, so I followed the instructions of troubleshooting - uninstalled the hp software and then re-installed. After the 3rd re - install, scan to computer worked for a day and now I can't do it again!

  I can't check the box 'Enable the scan of the computer' in the hp utility - WHY? Can someone help me please no copy and paste the instructions of troubleshooting, I read the already. What do I have to uninstall and reinstall again?

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• How can I enable scan of the computer

  My printer tells me that my computer is not listed. How can I enable scan of the computer

  Hello

  Double-click the printer icon on your desktop.

  In the new screen, click "manage the scan of the computer.

  In the new screen tick the Automatic start scan of the computer...

  and click on the Activate button.

• OfficeJet 7612 scan to the computer (RESOLVED)

  I wanted to just let everyone know if they have a problem with the inability to scan from the printer to the computer you need to install the NETWORK that this feature does not work on USB.

  1. install the printer on the 'network '.

  2. open the HP software

  ' 3. in the category scan search for ' manage the scan to the computer.

  4. turn on the scan

  Now on the device (scanner/printer) try to scan and you will notice that it will work...

  hope this helps everyone.

  True that the method USB does NOT appear the analysis of management for the computer zone