Impossible to activate print them to the use of the computer iMac 10.8.5 and HP Officejet Pro 8600... HELP!

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• Single line vertical when using the ADF to Scan or copy on HP Officejet Pro 8600

  Printer HP Officejet Pro 8600 Premium (CN577A)

  OS: MS 7 64-bit

  When you use the ADF for my printer HP CN577A Officejet Pro 8600 Premium, I get a single vertical line on the document which is produced. This occurs when copying or scanning, both black and white and in color. If I scan or copy using the glass, I do not get the vertical line.

  I already tried troubleshooting.  I unplugged the printer, left without electricity for several minutes; that didn't fix the problem.  Then, I cleaned the rollers and glass; I always get the vertical line, but only when using the ADF.

  My firmware version is up to date (CLP1CN1150CR).

  What should I check next?

  The only difference between the ADF and scanning flat, from a point of view of the scanner is there on the glass, it happens.  I suggest you get a bright flashlight and examine the corresponsing area hence is the line, it's almost certainly a spot on the strip of thin glass which is being just in the right place.

  I've seen some people suggest that put a flashlight almost parallel to the Strip, it shines from the bottom can highlight the area problem.

• OfficeJet Pro 8600: Help: I changed the cartridges and they are locked (JO 6800)

  I had a few problems print quality with my OfficeJet Pro 8600 and I changed the ink cartridges (950/951XL). Unfortunately, the problems are remained so, instead of buying a new printer head, I bought a new printer: a 6015 OfficeJet at Staples. First of all, I had to install the set up of the cartridges but pass them the old printer, which I had already brought to the depot of garbage to new XL versions. And guess what? The cartridges were locked! Now, I have to remove the locks in the old broken printer (what is left) or I can throw them-which is a shame because I bought the new 8615 especaially because it uses the same (expensive) XL cartridges. Please HP: help me. A loyal customer.

  Any cartridge that is installed in your Officejet Pro 8600 would not be usable in another printer, including a different of Officejet Pro 8600 8600 Pro Officejet "cartridge protection" was defined.  This cannot be reset, even in the original printer.  Turning off the cartridge of the printer's built-in web server protection will not affect future cartridges installed in the machine.

  Given the circumstances, I suggest call HP and ask if they can help to.  If they decline please post here and I'll see if I can help with a different approach.

  You can disable the protection of the cartridge in your Pro Officejet 8615 for the future.

• Addressing the memory card SD embarked on my HP Officejet Pro 8600 N911a directly from a PC

  With my 6500APlus the memory card SD has been accessed in my case as http://192.168.0.111 \memory_card but this syntax does not work with the HP Officejet Pro 8600 N911a. Can someone tell me what syntax will work?

  Dean

  Hi deanp,.

  Follow these steps to map the card reader

  1. Insert the memory card into the printer
  2. open my computer
  3. click on network drive mapping
  4 Select the letter of the drive you want and enter the folder \\192.168.0.111\memory_card
  5. click on finish, and the Player opens for access to the files

• How to connect a USB modem fax when the phone line is connected to a HP OfficeJet Pro 8600 Plus 4 - all - in-one?

  So I have a HP Office Jet Pro 8600 Plus (4-all-in-one) that I normally use to fax documents for commercial purposes. I became more and more tired for the first printing of documents directly from my computer to be faxed to another office. It is a waste of paper, ink and time. For this reason, I would like to set up a fax modem so I can use Windows Fax & Scan on my Gateway with Windows 7 computer so that I can directly fax documents from my computer to the recipient fax. The only question is, I have a phone line that I use for my fax and which is directly connected to the fax machine, but I understand a Faxmodem USB also plug into a phone line as well. How can I configure the USB fax modem without compromising the current telephone line attached to my fax machine? Do I need a splitter? I can still use my fax machine to receive faxes and fax all paper document not found in my computer (for ex. documents I received by mail).

  It is always profitable read the documentation provided with the device.  If you had, you would know that the software provided with it will allow you to fax documents directly from your computer without printing it and scanning first.  Download the software (and the user's guide - page 63- here.

• Impossible to reset or add new addresses of e-mail on N911n e-all-in-one HP Officejet Pro 8600 Premium

  Because I am unable to get my printer to retain new email addresses after you add the 1st time, I tried to restart the reboot of the machine to factory default. I went through the process of 'reset' the printer by unplugging / plugging the power supply cable (according to instructions). It erases all settings, to be network id for the computer, e-mail addresses, or other settings.

  How can I clear the address book of e-mail on the device so I can add new addresses? That or how can I get to keep new addresses? I don't have that an address book (address of my server)

  Just to let you know, our printers are covered for one year with the manufacturer's warranty, and as long as you are within this year you have the warranty support with your product (some limitations still apply).
  
  Follow the instructions on page 54-55 in the operating instructions that register here: http://goo.gl/AVkES.
  
  You may need to remove entries first, just to get a fresh start to her.
  
  Let me know if it helps!

• HP officejet pro 8600 more printing envelopes chemistry

  The normal printing process seems to work perfectly, only when printing envelopes #10 they live I have the problem with the crooked not printing any way how the envelope is inserted according to the Setup (Microsoft Word).

  To date, the following steps were taken:

  1. the version of the firmware is up to date: CLP1CN1322CR

  2. all the rollers are clean and act freely, no paper jams/particles anywhere - front or rear.

  3. the envelope seems to come out all right (looking directly at the front that it falls on the paper tray.

  4. different types of envelopes #10 were tried.

  The twisted print template is not consistent, sometimes it low angles differently and sometimes the implementation of the address of the sender and the recipient are different.

  Any suggestion would be appreciated.

  PROBLEM SOLVED

  The result is: READ THE MANUAL

  I had been assuming (incorrectly) OfficeJet Pro 8600 Plus would print the same as my previous HP OfficeJet Pro L7680 envelopes.  This model allowed me to print envelopes by putting on paper envelopes, I already had in the tray, put the envelopes on the side right side down.  He had always worked before with no problem and the envelopes printed correctly, even if you could use the status bar and adjusted the sides to accept the correct envelope size (never tried).

  On the 8600 model, you MUST remove any paper in the tray and load the envelopes in the Center, adjusting the sides to the size of the envelope.  In ADDITION, you must insert the face or envelopes down with the edge of the flap that is pointing to the right, a bit like the graphics on the bottom of the stage show.

  IF YOU USE MS WORD TO PRINT ENVELOPES AND LABELS, IT MAY BE CONFUSING BECAUSE IT SHOWS 6 POWER AVAILABLE, IF YOU CHOOSE THE ((QUATRIÈME DE LA DROITE) METHODS, IT SHOWS THE ENVELOPE IN THE MIDDLE AND THE EDGE OF THE FLAP FACING RIGHT, THIS CAUSES THE IMPRESSION OF BEING UPSIDE DOWN ON THE ENVELOPE.)

  That's what you should first read the User Guide (manual) for for the 8600 printer printing envelopes:

  Print on envelopes (for Windows, p. 39)

  Load Media (p. 24)

  Load the envelopes (p. 25)

  My frustrations have completed cockpit error.

• Cannot open the Officejet Pro 8600 software in Windows 8.1

  I have 64-bit Windows 8.1.   I installed Officejet Pro 8600 e-all-in-one-made N-911 using OJ8600 - 1315.exe.   The printer and the software worked fine in Windows 7.   Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies without problem.   I can use the printer window to start scanning and copying.   However, I have an icon on the 8.1 Windows Start Page that says Officejet Pro 8600.   When I click it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I don't get the Officejet software where I can control the resolution of the scans and files generated by the printer.   How can I access the HP Officejet Pro software?

  Ein

  From the control panel select programs, then select default programs.

  Click associate a file or Protocol to a specific product type.

  Locate the prefix .hta , double click on it, click More Options and select the Microsoft (R) HTML Application Host instead of the selected Visual Studio.

  If you can not find this option in the list of scrool to the end and click on watch for another file on your PC.

  Navigate and select C:\windows\system32\mshta.exe.

  Confirm the changes and check for the difference.

  If you see yet another type of error, install the hotfix by following the steps for Windows 8 below:

  http://support.HP.com/us-en/document/c03640384

  Kind regards

  Shlomi

• Message 'do not use configuration cartridges' when you install Officejet Pro 8600

  Just try to put in place a new and installed Officejet Pro 8600 cartridges that were in the area, but I just get a message on th ediplay that says 'do not use cartridges setup - Y' and I can't move forward. I took them all out and put their return nothing done.

  Unable to find a referenct to this error message on HP or google... Help!

  I didn't not round up to try this alread has called support. I just replaced the yellow cartridge Setup with an ordinary and that solved the problem. HP is sending me a replacement yellow so all sorted thanks.

• Cannot start "Printer Assistant" Officejet Pro 8600

  The Printer Wizard and my 8600 worked well for over a year.  Now, I can't start "printer Assistant".  This may have been triggered by an 8.1 Win update.  Others on the Discussion Board have said to uninstall all programs, HP, reboot and then download the package "full of features" on the HP site.

  Everything I did.  Installation works very well.  Print, fax and scan all work very well during a test.  A shortcut has been installed on the desktop.  But I can't start the "printer Assistant", either in the upper part of the counter, the Start button, the program file.

  I used the Trouble Shooter to try to find the problem.  Since the troubleshooting I could open "Scan HP - HP Officejet Pro 8600".  From there, I could launch a successful analysis.  But the only way to this page that I found through the Trouble Shooter.

  The Printer Wizard is loaded on my computer: worm 28.0.1315.0 file; 5.16 MB. Last updated on 17/10/12.

  You have any ideas?

  Hi Sticks10,

  Thank you for your reply, I appreciate the clarification. I still think that the patch is a good idea to try.

  If it still does not respond, try the following in the following order:

  1. Uninstall the software. Uninstalling the printer software.
  2. Clean boot the computer. How to perform a boot in Windows.
  3. Disable all antivirus programs. Turn Windows Defender on or off. (This works in Windows 8.1).
  4. Disable the firewall. Turn Windows Firewall on or off. (This works in Windows 8.1).
  5. Create a new user account. Create a user account.
  6. Re-install the software using the printer HP install wizard for Windows.

  Hope this works for you and have a great day!

• Maximum weight of the paper for HP Officejet Pro 8600 Premium

  What is the "Maximum paper weight" represented for a HP Officejet Pro 8600 Premium model #CN577A"?

  New printer for us and I can't find the maximum weight of the paper in the instructions, plug - both in the manual or online or other sources.

  I spent more than 45-minute wait for the conversation online tech support (estimated time was listed as 7 minutes when I plugged) and abandoned.

  In our old printer (HP Business Inkjet 1200n), we could use up to 100 lb Bond (8.5 x 11 office paper).

  Thank you.

  Hello

  From the #166 manual page:

  

  Kind regards.

• HP OfficeJet Pro 8600 icon opens the screen on the desktop but does not scan option

  HP Officejet Pro - N911a e-all-in-one printer
  Serial number:
  {Removed privacy}
  Product number: CM749A

  When I opened icon HP OfficeJet Pro 8600 I see no lopnger options to select scan or fax from the computer monitor screen and HP printer assistance does not open.  How can I fix it?

  My solution was to delete and reload the software.  I downloaded the software from the HP support site and installed on my hard drive.  It worked.

• disable the confimation of fax in Officejet Pro 8600 Premiun

  Hello

  I can't find any place to enable printing of the confirmation by fax to the wide page.

  There was a suggestion to go to Fax reports, but I don't have a Fax reports page. Fax just history, and there is no option for the confirmation of the turn off.

  Widows 8 software, Officejet Pro 8600 Premium

  Help would be appreciated, since it is boring.

  Thank you. Johann

  Hey,.

  The option for fax reports are in the configuration menu of the printer.  I'll give you the steps below to access this feature.

  • Since the premium 8600 home screen, press the RIGHT ARROW
  • Select the installation program on the screen
  • Select reports from the list (maybe scroll on the screen)
  • Select Fax reports out of the list that appears
  • Select Fax of Confirmation and turn it off

  This help to solve your problem?

  Jason

• OfficeJet Pro 8600: communicating with the help of consumption on HP products

  My immediate problem is that my printer does not print after installing new HP ink cartridges. It worked very well, and I had a weak color and a black ink supply, so I replaced all the.

  The biggest problem is that we cannot reach, talk, email or instant message someone connected remotely to HP.

  They have a shield until molasses made up a wall of 40 regions, departments or products, followed by a re - direct to sub contract of sale or repair companies that appear when you try to click on certain areas to help.

  It is very difficult to get real help from HP directly.  Sales and marketing and promotion.  It is senseless to have an image of high class and the name and not standing behind your product, service, information or assistance.

  It makes people go to another brand name in the future.  I have a HP4215 printer / a 4180printer of HP and an Officejet PRO 8600 wireless printer, a HP Pavilion CPU and an HP laptop.  But for the life of me, I can't reach everyone out there to tell me how to fix or troubleshoot the product.  And tryng to find a local repair for printers? Is not the case.

  So MY question is, either A) how to make a rep from HP to contact me about my problems, or B) how to get the most money for my HP products when I jump from another brand that has the customer service?

  Thank you.

  R. Adams

  Hi @Arley2u ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about this here.

  Kind regards
  George

• Is there a way to scan both sides of the ADF on OfficeJet Pro 8600?

  I try to scan a document very large, double and want to place the document in the ADF and have both sides scanned to PDF.  Is it possible to make this work?  I am running Windows7.

  Thanks for any help,

  Stasi

  Hi Stasi,

  The artist supprted only scanning automatic duplex HP Officejet Pro 8600 Plus or Premium.

  The 8600 (N911a) Standard model does not provide these capabilities.

  Kind regards

  Shlomi