Included with combine wireless Arc Mouse fails to install

Hello

I'm running Vista 64 Home Premium and recently bought an Arc Mouse. The microphone included USB 2.4 ghz transceiver driver will not install correctly. Is there a link to a place I can download the driver for this device? Windows is not automatically download the driver, and the only sources I can find relate to the Bluetooth receivers, which appears not to be.

Hello Christopher Selman,.

Thank you for visiting the website of Microsoft Windows Vista Community.

The drivers can be downloaded from this location, but you must enter your information on the unit and what system you install first.

http://www.Microsoft.com/hardware/download/download.aspx?category=MK

Computer operating system

Windows Vista® / Windows XP

Hard drive:

100 MB

2 alkaline batteries (included) required AAA

© 2008 Microsoft Corporation.

For Windows, Flip 3D requires a PC running Windows Aero®. If you use Macintosh OS X 10.3 or newer, the Flip 3D/Instant Viewer button will start presentation for Mac. If you use Macintosh OS X, the magnification er enlarges text and images on the screen.

Pasted from http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=112&active_tab=systemRequirements&color=Red>

This should solve your problem.

Let us know if these steps solve your problem.  I hope the information is useful.

Kind regards

Anthony
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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