line on scanned image

I have an Officejet 6500 has more all-in-one. The machine works fine except for one question.

When you are scanning from the document feeder only, all scanned images leave a thin black line running vertically down the page, exactly 1 inch from the right side. If the same page is analyzed by putting it on the flat, no line appears.

Just to confirm, is this normal? And if not, what is the solution?

Art

Could not resolve the problem after the documents you pointed me to

Called HP support

The problem has been resolved by unplugging the printer/scanner to the surge protector power bar and plug directly into the wall outlet

Very strange, but he has apparently solved the problem

Art

Tags: HP Printers

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