loading paper HP z3200

I bought the HDPE banner for use on a HP Z3200PS 44 "printer.  The paper does not load.  The message indicates that it cannot detect the paper, or he can't find the edge of the paper.  I tried out pretend by standard splicing of paper roll in front of the HDPE roll, but it was almost a disaster.  There are settings that can have an impact on the load roll paper?  Is it possible to substitute the edge of the paper problem?

Thank you

This forum focuses on the level of consumer products.  For the Designjet you can have better results, post in the forum HP Designjet here.

Tags: HP Printers

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