Motorola Droid A855 device will not appear

When connecting to my computer via usb, it doesn't appear so I can browse the files.

Hello

·         This device works fine on other computers?

Method 1:

Try running the fixit from the link give below and check if this can help:

Hardware devices not detected or does not
http://support.Microsoft.com/GP/hardware_device_problems

 

Method 2:

Remove and reinstall all USB controllers

To remove and reinstall all USB controllers, follow these steps:

(a) click Start, click run, type sysdm.cpl in the Open box, and then click OK.

(b) click on the hardware tab.

(c) click the Device Manager button.

(d) expand Bus USB controllers.

(e) right click on each device under the Bus USB controllers node and then click Uninstall to remove them one at a time.

(f) restart the computer and reinstall the USB controllers.

(g) connect the removable USB storage device and perform a test to ensure that the problem is solved.

If the problem persists I suggest you to contact the support of Motorola to help and check if it helps:

http://www.Motorola.com/support/us-en/consumer-support/mobile-phones

Tags: Windows

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