No sound from my Nano Gen 7

Have had my 7th Gen for a few years. Used only a few times at home, not in the dust. It is in a case of dust all this time. It had sat unused, battery exhausted for about 2 years. Today, that I firstly, charged battery. Then it turned on, went to the music listening and no sound.

Everything else works. All the function, settings, podcasts, clock, I had to reset but now works. Its all just not making helmets, I guess.

I reset, several times restored via iTunes on my PC. Both devices are running the current software. The volume control works on screen, volume limit is not, I bought several songs today, others were purchased when I arrived at the unit. The last time that I used it, its worked. Tried 3 different ear pods, no sound of Nano, but the sound of the iPhone.

I followed all the troubleshooting topics in the User Guide. I hope that someone here is smarter that the guide or knows a trick.

Thank you!

Hello Mswilma,

Thank you for using communities of Apple Support. I understand, there no sound when you use headphones with your iPod nano. I definitely want to make sure that you are able to enjoy your music without problem. You did a great job trying to get this resolved so far. At this point the iPod will need to be repaired. The link below provides information about service, warranty and price options in your area:

the Service response to iPod

Have a wonderful day!

Tags: iPod

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