Not the printer is connected wireless.

"Error occurred" but installed Brother printer will connect not like wireless or something else...

Original title: printer install questions

Hi Lisa,

Please keep us informed of the status of the issue.

Please, try the following methods and check if it helps.

Method 1: follow the steps mentioned in the link.

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows?T1=tab04

Method 2: try to update the driver for the printer and check if it helps. Also, try to reinstall the drivers.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

You can find the printer driver in the link mentioned below.

http://welcome.solutions.brother.com/BSC/public/us/us/en/model_top/colormfc/mfcj825dw_all.html?reg=us&c=us&lang=en&prod=mfcj825dw_all

Follow all the steps from the links earlier and we keep abreast.

 

Tags: Windows

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