OfficeJet 4620: Error Message

The splash screen has a message that reads "turn power off, t" is anything that shows, given the size of the screen. The on off button isd does not if you can disable it by disconnecting him. When you reconnect, the return message. Cannot get printer to respond.

Hello @JustinMurphy ,

Welcome to the HP forum.

I understand that you get an error message on your printer, and that the device is not responding.

I want to help you with this.

When you unplug the printer, try quitting that it disconnected for more than one minute. Also press and hold the button for 10 seconds (while the unit is unplugged).

When you plug the printer in, I hope you've had the message.

If this is not the case, try to remove the ink cartridges.

I hope we can take the error message.

If the printer gives a message about lack of ink carts you can try semi full reset the printer.

I'll send you the steps for a full semi, via private message.

Tags: HP Printers

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