OfficeJet 7000: complaint posted 02/27/15

Similar Questions

• HP Officejet 7000 Wide Format: HP 7000 809 does not print the data

  I updated to the last version of drivers and full software (14.8.0 dated August 2014) and ran HP Scan Doctor which States product is installed correctly and all systems are ready to print, all tests are checked as well with the green arrows. I have the printer connected via USB - 6 ' cable 2 wired connection. The results after the execution of Test Pages from doctor Scan is the same no mateer I want. Test page initialled, the printer is atemtps insiders to print, momentarily stops and then sends an empty page, no data.

  My computer is a Dell 8700, channel quad 3.4 gig ram 12 GB, Nvidia videocard W/2gig Ram, drive 'C' Solid State 240 G on which is installed an OS Pro 8.1 Windows with all latest updates. The Dell system has USB 2 and 3 ports and I made sure that this printer is connected to port USB - 2 ports (USB Ports are color coded).

  I thought it was a driver problem, since I had been running the printer with Win 7 Pro last worm update o/s without any problem, but since the switch to the wire to 8.1 win that developed and that I just downloaded latest software and drivers for the moment, I'm stumped. SUGGESTIONS, thank you I use it with my CAD software for businesses.

  Welcome to the HP community @Budjet1,

  I noticed your post on the white pages of your Officejet 7000 Wide Format printer print test, even if the print and Scan Doctor shows everything to check very well with the printer. I wanted to respond to tell you about my suggestions. It may be a problem internal to the unit, or perhaps with the ink system and recommend to try the steps in the guide I posted below.

  If the test still pages print as white pages, try to contact HP to discuss a replacement for the printer.

  • HP Officejet 7000 (E809a), 7000 Special Edition (E809b) and large printers Format 7000 advantage (E809c) - solving print quality problems

  Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

  I hope this helps you!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• OfficeJet 7000 Wide Format pri: HP Officejet 7000 Wide format printer will not print black ink

  I'm looking for a solution fix what is an occasional problem with our Officejet 7000 and arose once again today. The printer will print any black ink. I did the procedure to print alignment and cleaning print head as well.  I tried to clean the evacuation on the real printer cartridge area as recommended by some responses from support group.  When this has happened, I can fix it usually wiping the area where the ink comes out of the printer cartridge, but nothing works today.  The cartridge is 3/4 full.

  Other than to throw this printer and all the ink cartridges, I bought already for later use, suggestions for what else someone could solve this problem?  There seems to be a lot of people who have posted similar problems in recent years.

  Hi @P-architect,.

  Thanks for the reply.

  The only print head is CN643A, the 6500 and 7500 HP 564 cartridges as well usage. I searched the HP Print Store and found that you really want to be looking for a KIT of REPLACEMENT FIELD HP 564, and the part number is CE001A. The replacement of the field Kit contains a set of ink which are used to set up the print head. It's not like there are none currently in stock, but it is a clickable link to resellers who may have one available.

  I hope this helps!

  Thank you.

• HP Officejet 7000 Wide Format: HP Officejet 7000 Wide Format Printer - E809a - loss of connection through router

  We have a problem get sustained response of our HP Officejet 7000 Wide Format Printer - E809a which is connected to the network wireless ethernet to a router Netgear cable.  We tried stripping on the software driver & uninstall of the printer of the registry, and then re-setup from latest downloads from the HP site.  It works, especially if the device is set as the default printer, but the printer greys out less than an hour in the device registry and the default value automatically resets to another printer.  Does anyone know why this printer loses his connection?

  Hi @Harry64,

  I see by your post that continues to change the default printer. I'd love to help you.

  Disable the SMTP setting in print, to see drivers if this will help.

  Devices and printers, click with the right button on the printer and click on printer properties, click the Ports tab, select Configure the Port, clear the SMTP check box and the printer should display online.

  If the problem persists, please take a look at this document. Monofunctional and HP Printers Multifunction - "the printer is offline" Message appears on the computer and the printer does not print: Windows 7

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• In our officejet 7000 E809 black ink is not printing. We are not alone.

  In our officejet 7000 E809 black ink is not printing. You are looking for here we are not alone: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Black-Won-t-Print-HP-OfficeJet-7000-E809a... We have replaced the cartridge. How can this be repaired?

  In fact, don't you worry. I figured out how to clean the print head. And fixed it. Thank you.

• HP Officejet 7000 Wide Format print black lines on photos

  HP Officejet 7000, model # E809a, began to print horizontal black lines, at equal distance about 1/2 in., through photos.  I ran a cleaning cycle that showed felt clean, without burrs, without black lines.  Please advise...

  Hello MerlotLady,

  The lines are clearly visible and look like, they are caused by the inkt not bleeding very well through the paper. In this case I advise to use another document. I checked the HP website for you and HP recommend the advanced use of paper. If any kind of HP Advanced paper will do, either gloss or high gloss as long as it's the HP Advanced line. A copy of the recommendation below. If this will still not solved the problem, best thing to do is contact your local HP support. Let me know if it helps.

  "Advanced photo paper.

  Best for printing with HP 02, 38, 60, 110, 564, 920 or 940 inks; «you get vivid, dry instantly, stain - resistant and water - photos»

• OfficeJet 7000 wide format: cartridge Blink led an officejet 7000 wide format

  When sending test page, the printer become offline, the cartridge led is flashing one by one.

  Please suggest how to solve it.

  Hello @TripatiPrPadhi,

  I can help you with the blinking lights on your printer Officejet 7000 wide format.

  Using the paper lights flashing on the HP Officejet 7000 (E809a) I discovered that the light sequence you describe is related to the installation of the print head. To make it easier for I copied the steps suggested here for you;

  Solution 1: Check the installation of the print head

• The Officejet 7000 network reset

  Hi you

  I have Officejet 7000 wide format printer network, it works but I scored some incorrect settings.

  in our office, we configure network and tried to connect this printer on a local network. I have written IP and subnet mask and DNS manually but I wrote the subnet mask. 255.255.255.252 when I save it lost connection. After that time I can't reach of intellectual property. I tried the hp usb tool box and use but no solution, it gives error of network settings. any body knows that hard reset or accessible from the mac address and change the settings? Please help me soon I need to solve before learning that, my boss

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/OfficeJet-7000-network-reset/TD-p/2435833

• Print color Officejet 7000

  How can I disable color printing on my printer Officejet 7000 wide format? I use Mac OS 10.6.8 99% of my printing requires only black and white.

  Terry

  Hi TerryP

  1. Start the application used to print print dialog box
  2. Click the box of the most recent selection, named as the Application (TextEdit for example) or Copies of Pages in MS Office
     You can spend the options settings by clicking on the arrow down near the name of the printer
  3. Select the paper / quality
  4. Spend down color Options
  5. Once the definition of the color to grayscale, an option use Black Ink only will appear

  You can save the configuration by clicking the predefined dialog box

  Make sure to use the color ink from time to time so that ink will not get not dry

• HP Officejet 7000 - biased and slanted printing

  HP Officejet 7000 wide format printer (A3 and A4)

  Operating system: Windows 7 (32 bit)

  We use this printer for 6 months without any problems for our SMEs.

  Recently we have had problems with the print quality.

  A3 prints are spread between 2.5 to 3 inches.

  I have changed all the print cartridges, run the HP software to re - align the cartridges and clean the printheads several times.

  The paper adjustment arm is ok and his training online right.

  I checked the rear access panel and it is fixed properly.

  We use only one type of paper - a lightweight conqueror.

  We print mainly table A3 with her plans.

  Mainly use us MS publisher, Illustrator, but also print PDFS as well.

  We do the photos printed with this printer - text for graphic images.

  The printer has no intensive use - we have another HP laserjet for the majority of the other the methoeds.

  I think that the printer has a harware issue.

  Any advice or help would be appreciated.

  Here's a link below which may help you with this problem.

  http://goo.GL/tn9PG

  Let me know if this can help, thank you.

• Hewlett Packard Officejet 7000 e809a thick paper won't load

  Hello

  have problem wit my new habit of wich HP Officejet 7000 load dense environments like the 150-200 g/m2 an i just have no idea why, when it should support the card up to the 200 media and photo media up to 280 g/m2, no way here is a video and a few attached pictures on what is happening with paper , resembles paper crashing to something inside the printer

  http://www.pasteall.org/PIC/22538

  80 g/m² a4 Office is responsible for relatively thin same a3

  on paper of driver installation is anything I put or how much paper is load (thick paper BTW charges fine when I put it wide sides as on a3 size) any operating system even problem under windows and linux

  question is what I would do with this issues

  60 to 105 g/m2 paper tray
  Office paper paper 180 gm is outside specification.

  Kind regards
  ERICO

• OfficeJet 7000 does not recognize cartridges

  We have a large format inkjet Officejet 7000 which we use for about 1 year. We use an external ink tank system that has been working for several months OK. Last week, the printer was working fine, then all lights cartridge 4 began flashing at the same time. If I try utilities like printhead, cleaning, it says no cartridge are recognized.

  I have cleaned the printhead connections & reinstall the cartridges but no change.

  Any ideas how can I fix?

  PC is Win XP Pro SP2

  Printer using the network connection.

  We managed to solve this problem more or less by chance. While pushing the connections to the printhead what is dropped from the main tablecloth. After reconnected it the printer is now OK. I guess that the cable must be are detached but was still held by the connector & not in contact.

• Brand new OfficeJet 7000 drivers will not install for the brand new Windows 7 Ultimate 64 bit PC

  Hello

  I downloaded the versions Basic, both full of drivers for printer OfficeJet 7000.  Move cleanly - error code 2203.  When talking about this issue with the Support technical they tried several different things, but nothing has worked.  I have a service ticket number - 80356333671

  After turning off the phone (more than 90 minutes) - I searched on google and all the hits that were displayed were the same steps I saw technician employment, made you ask - is google, the new standard Tech support?

  Currently, I own a nice weight and pretty paper.  Anyone can help - I'd appreciate it.

  With the help of technical support, I ran the "Officejet software and driver Removal Utility" for my particular model (available on HP website - driver download page) and then ran the installation of the driver and it worked perfectly.  Why? I do not know.

• Printhead with Officejet 7000 problems

  I get a message of missing or damaged Penhead. Can't gey to print. Run Yosmite as OS on a Mac Mini. Anyone else having problems?

  I tried everything the website said to do.

  Thanks for any help.

  Hi @ThriftyP,

  Thank you for visiting the Forums from the HP Support! I see that you get an error message on your HP Officejet 7000 Wide Format, saying: 'Print head problem' or 'print head seems to be missing or damaged.

  I wish you continue troubleshooting here: 'print head problem' or "Print head seems to be missing or corrupt" views for HP Officejet 7000 Wide Format printers

  Follow all the steps, if you still get the error after the diagnosis has been please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• How can I find the code for my Officejet 7000 printer so that I can eprint?

  I am tgrying to implement my 7000 to eprint. Already, he works on the intranet and has an addredd, but the eprint site wants a printer code which not has nothing to do with the ip address, how do I find the * beep * code?

  ShlomiL wrote:

  Hello

  The HP Officejet 7000 (E809) does not feature ePrint.

  Below you can find any model that currently supports ePrint:

  http://support.HP.com/us-en/document/c02814760

  Thank you! I found that Printshare will BE the print job while I'm in my own network and on the web as long I have let one of my computers and share the printer on my network. It is not the same thing, but I get change paper size to tabloid size, which I couldn't do it with any one of these HP software applications. PrintShare to use so if you need to print something in your office from your phone. It works very well! I even printed a drawing file in PDF format at full scale, but to change, so it's been a BIG favorite for that.

  If you have two HP Eprint home and Printshare options. Both work on this printer, BUT only Printshare allows you to choose ALL the paper sizes.