OfficeJet Pro 8625 fax number Spooling

I have a HP Officejet Pro 8625 and I am running Windows 7 64 bit.  I only had this printer for a little more than a month.  Everything worked very well and works very well.  Recently, I tried to send a fax using the HP software that I have many times and the fax is stuck on the queue.  I ran HP print and Scan doctor and he tells me that I have not all installed software so I followed its instructions to install the software, restart the computer.  Same questions, I went to the HP site and used the troubleshooting guide and it passes all the tests I have them go directly from the printer.  I have no problem receiving faxes and their coming to my computer but it does not send as taken on the queue.  Any suggestions?

Thanks for letting me know. Let's try a few more:

I recommend you to uninstall the software on your computer by following this document HP here. Once this operation is complete, clean your Temp folder on your computer by following this document here.

Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program. Then you can install the full features on the site of HP software here.

Run software (Printer Wizard) HP Fax Setup Wizard. I would like to know how your progress!

Tags: HP Printers

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    When you see a post that will help you,

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