OfficeJet Pro 8625: scan-to-print

Similar Questions

• OfficeJet Pro 8625: Scan to computer & printer HP Assistant

  I got a new 8625 Pro of OfficeJet and struggled with the configuration of the analysis feature.  I ran the software print and Scan doctor, who said he fixed a few problems, and now I can finally scan my computer.  However, I still have a problem with scanning the computer to the printer.  When I try to scan to the computer, there is a message on the printer screen that indicates that this feature must be enabled in the Printer Wizard.  However, when I open the Printer Wizard and click on manage the scan to the computer, nothing happens - the software simply does not.  Other selections in the Printer Wizard seem to work very well - just not this one.

  Hi thanks for dogster , for getting back to me!

  I appreciate you trying these steps. I know that you have reinstalled in the past, but there is a specific set of measures, I would try.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Please let me know how it goes!

• HP OfficeJet Pro 8625: Unable to print wireless with a laptop.

  Just bought the 8625 Pro HP which replaces HP 8600.  Laptops connected and printed with 8600 without problem.

  I have the printer connected via USB to the desktop computer.  I tested the printer of office, Iphone6 and a laptop and everythign works fine.

  However, on my ASUS printer I am unable to get the printers.  I select the printer series 8620) by default and when I click on print it will cycle counting pages etc but nothing prints.  I'm the 8620 see what's printing of the laptop and no documents waiting to print.  I tried to install the software on the laptop ASUS and still nothing.  I am at a loss.  I checked the wireless network and IP addresses.

  Hello

  Download and install the utility, HP Print and Scan the link below to the laptop ASUS Dr

  www.HP.com/go/Tools

• OfficeJet Pro 8625: Officejet Pro 8625 scanning Resolution

  Please guide me through to get to a different scan resolution.  I have changed the settings in Word and went from 200 X 200 to a maximum of 300 X 300.  Card saying that I should be able to get up to 1200 X 1200.  What I am doing wrong?  Also tried Excel, using the scanner on the printer icon HP Desktop (vs using the screen on the printer).  Same question if vs color B & W.  Is it a matter of winning 10?  No work around?

  You scan the glass or the ADF?

  Please try this solution to scan to see if it solves your problem.

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi for Windows.
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Make searchable PDF scans for free - https://www.naps2.com/

  Let us know.

• HP Officejet Pro 8625: Problem with printer

  I was connected to my printer wireless no problem for more than a month. Last week, we had an outtage of power for about 3 seconds, causing everything in the building to stop, except for my laptop of course. After the printer is back to the top, I tried to print something and it would not let me even if it was connected to the internet and so is my laptop. I restarded just to see if I can plug it back, but nothing won't work so far. When I go in my devices and printers, it says the network is connected, but the status says "Driver is not available." I don't know if it matters, but since then I have used my printer with a usb port. and also, I can print to another printer wireless in the office, but not mine.

  Well, this should solve your problem:

  1. In your search type in printers bar and open devices and printers.
  2. Right click on all the icons in your printer listed.
  3. Click on remove the instrument.
  4. Repeat for all other icons of your printer listed.
  5. Click Add printer, and follow the prompts to add a new queue for your printer.

  Please let me know if this allows you to print. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8625: Unable to print in b & W

  I remember being able to print with a choice.  Now it seems that I can only print in color.  I remember having given a choice to choose B & W or color on the preview screen before printing.  I don't see that now.  Hope you can help.

  I see what you say @HbgBill.

  I played around with the drivers and you can see that depending on which driver you use the black and white option is located at different locations. Let's go back and remove the printer again and add using the driver AirPrint.

  

  With AirPrint driver, you will have black and white, announces two-sided option right next to the copy.

  Please let me know if that solves the problem.

• HP OfficeJet Pro 8625: Update was downloaded now, when I hit print I get 'Send Fax, HP OfficeJet Pro 8620' window

  My HP OfficeJet Pro 8625 newly purchased printer was printing fine until I downloaded an update online. Now when I try to print I get the "Send Fax - HP OfficeJet Pro 8620" window. I have not selected the correct option on the update. I do not use nor I set up the fax on my computer or a printer. How can I fix this problem?

  Hello

  In Control Panel, select devices and printers.

  Right-click on the printer 8620, and then select set as default printer.

  Select the printer listed without 'Fax' in its name and confirm.

  The application used to print as if sure you select the print queue that does not include 'Fax' in its name.

  Shlomi

• HP Officejet Pro 8625: I am able to print from windows, but not able to print from Word

  I installed an HP Officejet Pro 8625 wireless to my network.  I am able to scan from my computer and print from Chrome, but am not able to print from Mozzila or Word.  I replaced a HP Officejet 6500 with this device.  I can print from my mobile devices.   Any help would be welcome.

  Hello

  I found the answer to that by trawling for ever, it IS a HP PROBLEM, ARE YOU listening TO HP?

  the fact is that the printer driver will agree that a system administrator to print from some programs, Adobe, Office, Wordpad there more, but if you apply this fix, they will print

  go to the HEART control PANEL > USER ACCOUNTS > CHANGE USER ACCOUNT SETTINGS.

  Drag the slider to the bottom never notify, and then restart your computer.

  works on windows 7

  Indeed, you raise your account to an admin sys, but if HP has got their act together, they would sort this issue, because it is everywhere in their forums.

• OfficeJet Pro 8625-impossible to scan documents to PDF format with windows 10

  I have an Officejet Pro 8625 printer.  I can't scan documents to pdf format.  There is no option for pdf and documents scan photos not documents.  After you have installed Windows 10, I got a message to insert the cd of printer provided with the printer.  I have done, but received no other directions.

  Hi @dj53,

  We have the option to save the file scanned in PDF format if we use the HP printer Assistant application (this is part of the HP printer software)

  Please refer to the document URL support

• OfficeJet Pro 862: Officejet Pro 8625 not print wireless

  Printer worked and printed wireless for a few months and then all of a sudden it stopped being able to print wireless.

  Everything seems correct, wireless connection, print test paper, etc.

  But when I print a word file of MS office since T430 victory 8.1 portable, the printing pool show status 'Impression' and then disappeared. In the Officejet 8625 Panel, there is a "Print report" message flashed in very shot time. Then nothing happans.

  I tried to reinstall the printer, use the HP printer help and HP print and Scan doctor, even check the status of the printer in Web Serive printer, everything looks Ok. In the embedded Web server, tools-> Magagement job-> Job Monitor, the stutas of work says 'done '.

  Any ideas on how to solve this problem?

  Hey @ziyoo,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem that you are experiencing when you try to print from your computer Windows 8.1 wireless to your HP Officejet Pro 8625 e-all-in-one printer today. Thank you for all the troubleshooting steps you tried before reaching out for support. Right now, I don't think the wireless printing problem that you are experiencing is caused by your printer or your network connection. On the contrary, I believe that the wireless printing problem is caused by your operating system.

  Recently, Microsoft has released a hotfix to correct network printing issues in their Windows 8 and Windows 8.1 operating systems. These wireless printing problems consist of 'partial printing' and questions 'offline '. The questions seem to affect several brands and models of wireless printers. Can I have it please click here to download the fix. Once the site opens, please click on the available hotfix downloadbutton. Please follow the prompts on the screen to install the hotfix. Once the hotfix has been installed please try again to print.  If printing still does not work you need to restart your computer to allow the Hot Fix to take affect. Once your computer turns please try again to print.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet Pro 8625: Remove printer OfficeJet

  I need to remove a printer HP OfficeJet Pro 8625 (8620) laptop.  The printer is a shared Ethernet network device.  I guess I have to remove both the printer itself (via Control Panel) as well as the associated software (drivers HP).  What is the correct order for this (first remove the printer or remove the first HP software)?  Is there anything else I need to do?  I want to completely remove the OfficeJet from the laptop, as it was never there.  I then reinstalled the printer from scratch on the laptop.

  Thanks for your help on this issue.

  Hello

  First remove the HP software from the control panel > Unisntall a program.

  Removing software will remove probably any existing device as well.

  Only if a queue of the remains of printers and printer peripheral slot select Remove an instrument to remove.

  Kind regards

  Shlomi

• OfficeJet Pro 8625: Officejet Pro 8625 - print preview is not available

  I just bought the Officejet Pro 8625. My last 2 HP printers had a preview option print that I can put by default, so I can listen to excerpts or my custom print job to afford to cancel or specify if necessary pages. Now, I'm wasting paper and ink not knowing how the work will look like before committing the print job. Miss me that it allow me to preview before printing? HP has a software update to resolve this issue, or they didn't neglect it? Why they would remove this option? I can go back and is no longer buy HP products more because of this.

  Hi @troendlyj,

  Welcome to the HP Forums!

  I hate to be the bearer or bad news, but I think that's going to be the role here today

  The feature print preview in previous versions of the software is more included. Some programs may have built based on preview before printing for you to use, but if not it not there no other option available from the printing software preview.

  I hope that answers the question, even if it wasn't the answer you were hoping for!

• OfficeJet Pro 8625: Printer goes offline

  I recently buy a printer of HP all-in-one Officejet Pro 8625 at Costco.  I find that often, it disconnects and I must it turn off and restart to connect to the network.  Is there any solution for this?

  Hi there, you may need to assign a static IP address to the printer who, in many cases, results in a more stable connection. Instructions for how to do that are included in this link, as solution # 3.

  I hope that this information helps to solve this problem.

  Best.

• OfficeJet Pro 8625: Question of installing the printer

  I bought a Officejet Pro 8625. It included an accessory "duplex unit". What I have to install the duplexer (which automatically make double-sided printing) if I want to do double sided prints for certain documents only?

  Hello

  You must install the duplex module because it is part of the paper for the printer path.

  You can enable or disable the use of the printer driver the duplexer by changing the print on the both sides option in the driver.

  Kind regards

  Shlomi

• HP Officejet Pro 8625: HP Officejet Pro 8625 impossible to change the order of printing back to the front and want to change

  HP Officejet Pro 8625 cannot change the order of printing back to the front and want to change

  The Officejet Pro 8600 driver has a 'Page order' option in the driver, and it is compatible with the Officejet Pro 8625.  You can install this driver in point 8.1 of Windows as follows: first download and install the driver Officejet Pro 8600 from HP here.  When the installer asks how the printer will be connected select "ignore the connection at the moment, I'll do it later."  After that go to printer and devices, right click on the Officejet Pro 8625, printer, advanced, pilot, new properties, then select a manufacturer HP (Hewlett-Packard) and select HP Officejet Pro 8600, next, done.  Click the Officejet Pro 8625 properties, general window and in the rear upper part called Officejet Pro 8625 (or what you want the printer named...), OK.  The Page order option will be available in the Advanced Printer Options tab.