Partial scan want 5530

I have a printer wireless 5530 Envy who print and copy without any problems.  However, when I scan documents on my computer it does not always capture the entire page in one sweep.  I tried to scan a document fast today with a few lines of type, my signature, my name, typed too.  He was only captured my signature and typed name, not one of the other lines typed.

I have experimented with another document scanned a few weeks ago, and he did the same thing, until I drew a black border around the entire page and then it it parsed as a complete document.  Another scanned document captured all but broke it in six different documents, each of which contains only part of the original.  It drives me crazy!  Is there a setting I need to adjust?

Hello

Please try to ASNA from your computer, which will give you more options. In this case, it cannot scan the area of fll. Please use 'Scan size' for the whole of the area:

I hope this helps.

Kind regards.

Tags: HP Printers

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    PC operating system is Windows 64-bit 10.

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    Hello

    Thank you for using the HP Forums.  You can try this:

    Please uninstall and reinstall the software COMPLETE features, follow these steps:

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    Please let me know if this page has been accepted or not. I will seek forward to hearing from you.

    Have a good night!

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    I tried to use printing HP and doctor scan, but the version does not work on my laptop (it will not yet open).

    Download and run printing HP and doctor Scan

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