Pavilion at THE 003tx: Windows Explorer restarts sometimes

Then em do some work in any software in the background windows Explorer restarts. Or even when we're simply in the home screen, a black screen comes suddenly and Explorer starts again. Install are not affected, but while on the copy of files or movies make this restart to stop and we start to copy again. I tried to update windows and stll the problem exists.

Please give me any suggestions to fix this problem. Its been only two weeks since I bought this product.

Thank you

Hi @SreyasSunil,

Thanks for getting back to me.

Please try the following document.

The computer restarts unexpectedly (Windows, 10, 8)

Please continue to keep me in the loop.

Tags: Notebooks

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