Printer-B109n-z - custom print blue ink

IM reluctant to buy new cartridges as these is all levels of 100% brand new and the poster.

Ive run the 'clean' printheads twice and printed a test page - its only blue that does not at all appear.

Ive had only a year ago (can't find my info of mandate) and have never used genuine HP stuff...

My HP printers last two were brilliant - and had for 5-7 years each, the most recent is the deskjet 970cxi professional and always have this spare part.  With this printer its summer of all the hassles, even the paper is driven in, 2-10 sheets at a time.

In any case, the Blue cartridge is wet and not a ink on the stamp - so Ive no idea what to do next.

Shaun

Hello

Have you tried to check that the cartridge is properly ventilated? You mentioned "the cartridge is wet and has the ink on the stamp" - seems to be a leak? If so, you will need to contact the HP support by phone for a replacement.

http://support.HP.com/us-en/document/c01821078

Hope this helps

Ciara

Tags: HP Printers

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