printer indicates paper jam carriage, how to fix?

I have a Photosmart C4795, printing, scanning, copying machine and has print a map of wishes and the first page printed correctly.  the second

page does not have the print window and printer showed transport jam.  I took on the back and can see nothing wrong. unplugged it and turned jam transport back on and ever-present.  The recommendations?  Thank you

Hello

Hope the following video helps:

http://support.HP.com/us-en/document/c01673683

If this isn't the case, please try this:

http://www.YouTube.com/watch?v=y9gws-G2HCM

Good luck.

Tags: HP Printers

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