Printer offline States

I have a HP Photosmart 7520, which we put in place and used only once.  Now the printer is offline and can't get online.  I tried printing hp and scan doctor however once I said I want it connected through wireless it will not go further in troubleshooting.  Tells me it is connected and gives me my wireless information but I never have to fix printing stage.

Any help would be greatly appreciated.

Thank you

@mbdrake, it seems that the router can hit the printer on the network. See if you can set a STATIC IP ADDRESS for it. This usually resolves this problem.

Here is a link that can help you with this problem.

http://support.HP.com/us-en/document/c03381908

I would like to know if it is useful.

Tags: HP Printers

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