Problem with the purchase

Similar Questions

• Problem with the purchase of 5 Lightroom in Slovenia

  Hello!

  It seems I have a problem with the purchase of my copy of Photoshop Lightroom 5. It seems I have Adobe ID registered for the US store, which does not allow me to buy 5 Lightroom in Slovenia. As I try to connect with my Adobe ID to "Secure payment" form won't let me log on.

  I tried to change my store in slovene, but it won't let me change it on mine.

  I also write a screenshot to the point where I'm stuck.

  Please, advise what to to.

  Thanks for your help,

  Swear

  Hi swear

  I've made an adjustment in our system.  Please create a new Adobe ID using the same email address and select the Slovenia as the country.

  Thank you

  Bev

• Problem with the purchase of Photoshop CC / Can not buy

  Hello

  I tried to buy Photoshop, but after I confirmed my PayPal page jumped to the confirmation of monthly / once a year of payment. What can I do? It happens again and again. There is enough money in my bank account. I tried even with a bank transfer, but nothing works. What can I do?

  Hi thomash86164616,

  We see that the purchase took place successfully to plan photography creative cloud prepaid.

  If you still have questions please let us know.

• Problems with the purchase of the photographer edition

  Hello community... If I want to buy the cloud photographer it will go back to start at the end! What can I do?

  Start by using a different browser. otherwise it takes much more information such as system info, what browser, your country, your internet connection, preferred method of payment and so on. Could be a technical problem, could be something with the combination of other factors.

  Mylenium

• Problem with the purchase of the CC

  I had a problem with my creative finishing cloud subscription. I ran through all the processes (products, payment, etc.), but when I push the button confirm it refreshes just the website. Is this a bug by Adobe, or is it just me? I tried to buy Chrome and Firefox, but it's the same result.

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• problems with the purchase of a Acrobat pro DC, wrong place?

  When I'm paying for the product, I get a message saying that I am in the wrong place. The problem is that my position, Faroe Islands, does not exist on the drop-down list. I chose that Denmark, since we are in the same kinddom, it usually does the trick.

  But it does not work, does anyone know on this subject and maybe what to do?

  HI elisarl,

  To place an order, you will need to have a credit card with a billing address in one of the countries where the software is available for sale. However, you should be able to find Acrobat DC at a retailer. Please visit http://adobedealreg.force.com/PartnerSearch?lang=en.

  Please let us know how it goes.

  Best,

  Sara

• Problem with the purchase of Adobe

  I can't buy Adobe animate. After sending the order, he said: "there was a problem processing your order, please contact our Service team customer care for assistance." Indonesia... Thailand: 001 800 441 8813... »

  It's the wrong telephone number. Someone knows how to fix this?

  Best regards

  Annie Lorraine

  E-mail: [moderate personal details]

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello, I'm having a problem with the purchase of the student creative cloud for photoshop and illustrator.

  What happens is that at the end after we insert all the necessary information, there is this step, asking you to confirm the order, once I click the button something appears on the screen saying not to reaload the page, then it disappears and it goes back to the stage as if I didn't click the button! can someone help me please?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Problems with the purchase of the pursuit of education

  I bought the costume of education a few weeks Andersen, I got it it did not ask for credentials, I put my College email, but today I got an email saying I have 14 days to present evidence. I have no idea how present my id or something, can someone help?

  Please refer to link: Creative Cloud for business / training FAQ

  Hope this helps

  Thank you

  Varun

• Is there a problem with the site?  I'm unable to purchase/download anything.

  Is there a problem with the site?  I'm unable to purchase/download anything.

  For accuracy, I'm not on the Web site, but my windows desktop program.

• I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  Your license for the 4.4 release will not work with version 5.7, you can download it without doubt, but if you do not have version 5.7 download then it won't do much good.  If you do not have a license for it so you won't be able to use it beyond use of the trial.

• My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

  My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
  Why not allow Use Adobe Creative Cloud?

  : Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder

  How do I monitor/find where is the State of my download?  I don't know how long it takes or if there is a problem with the download that I can't find anything.  Also, is it supposed to be an icon for my purchase of Photoshop and light in my apps folder?  Where can I find that when it's done download?

  Could you please confirm the operating system you are using.

  You can see the status of the application of CC desktop download.

  The CC app desktop click the creative cloud icon located in the taskbar (Windows) or the Apple bar (Mac OS) menu, to open the creative cloud desktop application.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Problem with the serial number and to purchase

  I have the problem with the reception of the letter with code or serial number. I bought a month ago creative cloud for the photographer and the payment made. A letter of confirmation. but still now series or code. Please help me with this

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  On this computer, your cloud subscription correctly displays on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Starting problem with the gray screen on iMac

  Hello everyone

  I'm a bit puzzled with a problem I'm having with my iMac 27 "a model late 2009, bought in early 2010, I had built at the time with 8 GB ram, 2 TB HD and fastest i7 Quad core processor available at the time.

  I'm running El Capitan, and all wise OS is perfectly up to date.

  The other week, after a systematic restart, I have a gray screen and little else.  Another reboot and everything was "normal", so I did not concern me unduly.

  Today, after that the Mac had been idle for a time during a call, the screen fell asleep as usual (I do not SLEEP the computer itself), but during his return and touch the SPACEBAR and key "ESC", the screen remains black.

  So I made a forced shutdown and restart.

  I get the screen gray and normal startup (no other sounds) chime followed by the apple logo and the startup progress bar.  He gets to halfway through the long, and then instead of bring to the top of the login page, it's just going to a gray screen Uni.

  So I restarted in safe mode, OK and ran disk utility a couple of times - at the first crossing, he noted, there a problem with the map of partition which can cause problems starting, but on the second passes and the following, everything has been noted to be OK - and the SMART status of disk has been verified.

  After a reboot - the same question as above - of carillon, gray screen with the apple logo, progress bar and then just a gray screen.  I did another secure boot and re-run of disk utility, rebooted into recovery mode and run disk utility.  And again, no problems reported.

  Another reboot and the issue was always there.

  So this time I rebooted into recovery again mode and downloaded a new installation of El Capitan.

  Unfortunately, there is no set - it is always start on a gray screen after the startup chime, the apple logo and progress bar.

  I have also removed all my account account startup items and disconnected all USB devices.

  I'm a bit lost for what to do next to be honest!

  Is there anything else I can do software wise, at home, or is it time for the repair material re shop perhaps?

  Thank you very much for your words of wisdom and support

  Kind regards

  John... :-)

  John here again: :-)

  Just a quick update which may help to determine what the problem is: I restarted in safe mode, after the reinstallation of the operating system was unable to initialize properly - grey screen again.

  However, as I have a home network, I found that I can not connect on the network with my MacBook Pro to the iMac, see all my files user on the iMac and even copy them across to the MacBook Pro with no problems.

  Everything on the iMac is saved via Time Machine on a Western Digital Firewire HD 3to.

  I also have uncompressed manual 'straight' copies of my music, movies, documents folders, etc, for an old time Capsule, currently acting as a bridge to my ethernet network wireless, and provide additional backup for those critical files - my music for example is ripped 350 odd CD, all legally purchased in ALAC on iTunes on the iMac - which represents a couple of months of work... lol... no way I want to lose that!

  So I'm a bit of a loss.  Disk utility reported no problem with the drive... I can boot into safe mode and recovery, but normal mode 'mode '... I always get the chime, the screen with apple logo and progress of the gray bar, then goes to just a gray screen instead of the login page.

  Help!

  My beloved Einstein had a hiccup!

  All comments appreciated and thanks again - hope this extra info helps

  Kind regards

  John... :-)