Problems of HDCP on iMac nine 5 k
Hi Im getting an error message on my new iMac
Impossible to watch this movie because its on a screen that is not allowed to play protected movies try to move this window to a different display or disconnect any display that is not authorized HDCP
The thing is all my movies are purchased on iTunes, it is a release of the iMac box with nothing plugged it's the iMac screen im trying to observe the content on I tried you tube all formats up to 4 k work fine netflix nothing works at all the sd 1080 p or 4 k
Ive looked everywhere for a result on this and all I get are converters video but that's not normal, it's something apple it must play on computers apple Ive been on AppleCare, but they think it could be the graphics card does anyone have a fix which is not the third-party solution, it should work on the box
sierra running not a retina iMac 5 k
Thanks in advance for any help
concerning
Craig
Chipset model:
Type: GPU
Bus: PCIe
Widt PCIe Lane
VRAM (Total): 4096 MB
Seller: ATI (0 x 1002)
Device ID: 0 x 6920
Revision ID: 0x0000
ROM revision: 113-C905AA-799
EFI Driver Version: 01.00.799
Metal: support
Exhibition:
iMac:
Display type: LCD retina
Resolution: 5120 x 2880 retina
Retina: Yes
Sampling: 30 - Bit Color (ARGB2101010)
Main screen: Yes
Mirror: Off
Online: Yes
Automatically adjust the brightness: Yes
Integrated: Yes
You have 90 days of free telephone support, AppleCare, have you considered using it? If you weren't aware that you had, please click AppleCare Support
If for some reason you do not want to use, you can publish a report of EtreCheck of your system, and we can look for obvious problems. Click on the link, download and run the application and then copy and paste the full report to your response to this message.
Tags: Mac
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Provide some additional details may be relevant to the problem. There are several models of iMac G5. Here is a list of all iMac models. What model do you have?
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problem of migration of iMac iMac
Last night, I started a migration of my old iMac that I bought yesterday after the failure of the screen on the old to the new. I had bought two cables Thunderbolt with him but had lost to them so I their connected via firewire in the former via a Thunderbolt to the new adapter. When I got up this morning, the progress bar window shows 18 hours and 44 minutes to go with a speed of 20 MB per second. I checked once again not long after and now it says more than 8 hours, and I think that the data transfer rate was around 30 mbs. Later, I checked and now he showed 24 hours to go and I don't remember the transfer rate. Then, I checked it was 48 hours go and, more recently, 66, transfer rate 6 mbs. Why change the data rates?
Also, I found the Thunderbolt cables. I thought to cancel the migration and starting with Thunderbolt, but fear doing so could start a cascade of new problems. What will happen if I did? the data I transferred would remain? There are corruptions which would cause me problems? I would get any kind of dialog bar give me the option to ignore the already transferred elements? How can I easily determine what data was transferred at the time of the break, because it will probably be corrupted?
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If Cancel you the migration, then when you start you will get a second account migrated under a new name. If you have enough space on the disk and then once the migration is complete you can remove the incomplete user account. MY ends not an incomplete migration. It will simply ask provide you a new username for the account to be migrated.
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Help! Problem of freeze/reboot IMac, Apple has been without help
Hi all. I have a persistant problem with my iMac (chart below). Presented it Apple Store twice now, they have not solved the problem. Basically: my computer, with no visible trend, will freeze while I use it and trigger a reboot. Sometimes once a day, sometimes several times a day. Various open applications, does not make a difference. Apple Store/Genius Bar people have told me they think it's a software problem, but the system log confuses me and makes me doubt this conclusion: I was meticulously noting the time of freeze, at +/-5 seconds, and there is NOTHING in the paper system at this time. No kernel panic, no newspaper of the accident, no notice of ANY running process. I'll post the last example below I list of specifications. Anyone thought EVERYTHING might happen? I am running:
iMac (retina 5K, 27 inches, end of 2015)
OS X 10.11.5
4 GHz Intel Core i7
1 TB drive merger
Third party memory 32 GB
Also always have an Apogee Duet race / connected, so the software Apogee Maestro is always on - it is the only part of the software that is always on- but no problem journal related to that.
Speaking to the newspaper, it is an example of the journal at the time of my last fall. The accident occurred at 09:54:05 6/26. You will notice that in the part of the newspaper I have write, leave a little before the accident until the process starts again, there is NOTHING happening yet near the time of the accident. This is typical of these accidents, and there are hundreds of them at this point. Daily minimum of the event, usually several times per day. Excerpt from diary system (all Messages); still, the crash took place at 26/06/16 09:54:05:
26/06/16 9:43:38.000 AM kernel [0]: Google Chrome process it [1145] taken causing excessive Awakenings. EXC_RESOURCE lost audio playback
26/06/16 9:46:09.437 AM WindowServer [206]: _CGXRemoveWindowFromWindowMovementGroup: 0 x 235 of window is not attached to the window 0 x 246
26/06/16 9:46:32.000 AM kernel [0]: Google Chrome it [1157] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:33.586 AM Google Chrome Helper [1157]: CGAffineTransformInvert: singular matrix.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1158] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1159] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fa3525fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:58.000 AM kernel [0]: Google Chrome it [1160] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:46:59.000 AM kernel [0]: Google Chrome it [1161] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:47:13.000 AM kernel [0]: Google Chrome it [1162] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fa3525fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:47:14.021 AM Google Chrome Helper [1162]: CGAffineTransformInvert: singular matrix.
26/06/16 9:48:53.000 AM kernel [0]: Google Chrome it [1165] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:48:54.000 AM kernel [0]: Google Chrome it [1166] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:48:55.000 AM kernel [0]: Google Chrome it [1167] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:11.000 AM kernel [0]: Google Chrome it [1169] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:12.000 AM kernel [0]: Google Chrome it [1170] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fadcb7eb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:50:13.713 AM Google Chrome Helper [1170]: CGAffineTransformInvert: singular matrix.
26/06/16 9:50:13.713 AM Google Chrome Helper [1170]: CGAffineTransformInvert: singular matrix.
26/06/16 9:50:13.000 AM kernel [0]: Google Chrome it [1171] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:12.000 AM syslogd [43]: sender ASL statistics
26/06/16 9:51:27.000 AM kernel [0]: Google Chrome it [1174] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:28.000 AM kernel [0]: Google Chrome it [1175] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1fc657cc3 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:29.002 AM Google Chrome Helper [1175]: CGAffineTransformInvert: singular matrix.
26/06/16 9:51:29.000 AM kernel [0]: Google Chrome it [1176] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b21635a5fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:51:30.000 AM kernel [0]: Google Chrome it [1177] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:19.000 AM kernel [0]: Google Chrome it [1178] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f7760773 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:21.122 AM Google Chrome Helper [1178]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:45.000 AM kernel [0]: Google Chrome it [1180] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:47.004 AM Google Chrome Helper [1180]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:47.000 AM kernel [0]: Google Chrome it [1181] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b21635a5fb 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:47.000 AM kernel [0]: Google Chrome it [1182] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b200d8c40b 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:48.092 AM ntpd [213]: time together + 0.463544 s
26/06/16 9:52:48.709 AM Google Chrome Helper [1182]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:49.439 AM Google Chrome Helper [1182]: CGAffineTransformInvert: singular matrix.
26/06/16 9:52:50.000 AM kernel [0]: Google Chrome it [1183] triggered unnest range 0x7fff87800000-> shared region DYLD card VM 0xb52818b1f4cc1393 0x7fff87a00000. While it is not abnormal for debuggers, this increases the system memory footprint until the target ends.
26/06/16 9:52:51.585 AM AppleSpell [403]: failed to create Lexicon: lexicon resources not found
26/06/16 9:55:01.000 AM bootlog [0]: BOOT_TIME 1466952901 0
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.AccountPolicyHelper' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.Accounts' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module 'com.apple.Accounts' claims the selected messages.
These messages may not appear in the standard system log files or in the database of the ASL.
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module "com.apple.authd" sharing output destination ' / var/log/asl "with ASL Module 'com.apple.asl '.
The Module of the ASL "com.apple.asl" output settings override any Module of ASL specified in "com.apple.authd".
26/06/16 9:55:04.000 AM syslogd [42]: notice of Configuration:
ASL Module "com.apple.authd" sharing output destination ' / var/log/system.log "with ASL Module 'com.apple.asl '.
The Module of the ASL "com.apple.asl" output settings override any Module of ASL specified in "com.apple.authd".
etc in the boot process. Any ideas? I'm at the end of my rope with this.
-Jon
Goggle Chrome Helper is a known culprit.
https://productforums.Google.com/Forum/#! _PsSKFsDLeY/chrome/subject
Also, the Goggle itself browser is constantly harvest marketing information because it is Google's business model.
If it's not her, I do a clean install of Mac OS X and test this. If it still restarts then it is not a software problem.
-
Just got an iMac nine to use domestic and it is incredibly slow
Hello
I just got an iMac 2015 submitted for use in the home, and it is very slow. I just implemented this evening, and I found that even before you install anything but immediately after you set up the computer, it could slip. So I decided to continue to get the parameters of my set and when he continued to be very slow (beach balls, long for applications) to open, impossible to install Office, etc., I decided to run Etrecheck. Here are the results of my race:
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-19 00:41:37
Download EtreCheck from https://etrecheck.com
Duration 12:10
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (retina 4K, 21.5 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac16, 2
1 3.1 GHz Intel Core i5 CPU: 4 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
Intel Pro Iris 6200 graphics card
iMac 4096 x 2304
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 998,98 go-go (942,19 free)
Storage of carrots: disk0s2 999.35 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
Protection of the integrity of system status: disabled
Any where
[loaded] 5 tasks of Apple
[loading] 154 tasks Apple
[operation] 76 tasks Apple
[killed] A spot of Apple
one killed process lack of RAM
[loaded] 42 tasks Apple
[loading] 156 tasks Apple
[operation] 87 tasks Apple
[killed] 2 tasks Apple
2 killed process lack of RAM
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper7.plist (2016-05-19) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-18) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]
[loading] com.google.keystone.agent.plist (2016-05-18) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-19) [Support]
[operation] com.spotify.webhelper.plist (2016-05-18) [Support]
Hidden quotes application (/ Applications/Papers.app/Contents/SharedSupport/Citations.app)
Workflow application (/ Applications/Flux.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Hidden Path Finder Application (/ Applications/Path Finder)
Dropbox application (/ Applications/Dropbox.app)
[ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper
com.cocoatech.PathFinder.98592 [loading]
[ongoing] com.getdropbox.dropbox.102752
[ongoing] com.macpaw.CleanMyMac3.Menu.57312
[ongoing] com.mekentosj.Citations.104032
com.spotify.client.100832 [loading]
[ongoing] org.herf.Flux.82912
[loading] 385 tasks Apple
[operation] 207 tasks Apple
[killed] 2 tasks Apple
Default browser: 601 - SDK 10.11 (2016-05-18)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-18) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
None
Time Machine not configured!
66% Dropbox
24% kernel_task
6% WindowServer
5% com.apple.WebKit.WebContent (6)
3% safari
Top of page process of memory: ⓘ
883 MB kernel_task
Com.apple.WebKit.WebContent (6) 393 MB
270 MB Dropbox
262 MB mdworker (17)
Installed 164 MB
1.23 GB of free RAM
6,76 used GB RAM (3,03 GB being cached)
Used 32 MB swap
18 may 2016, 23:48:06 self-test - spent
May 18, 2016, 20:40:21 ~/Library/Logs/DiagnosticReports/garcon_2016-05-18-204021_[redacted].crash
com.getdropbox.dropbox.Garcon - /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon
It seems I have a problem with the RAM not enough, but I find it a bit ridiculous as 8 GB in a device from end of 2015 (for an expensive computer no less) isn't enough to run at least * somewhat * smoothly. Nevertheless, I decided to quit Dropbox (it is synchronized and which could have been some of the question, and I ran Etrecheck again.)
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-19 00:48:43
Download EtreCheck from https://etrecheck.com
Time 02:34
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (retina 4K, 21.5 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac16, 2
1 3.1 GHz Intel Core i5 CPU: 4 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
Intel Pro Iris 6200 graphics card
iMac 4096 x 2304
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 998,98 go-go (935,36 free)
Storage of carrots: disk0s2 999.35 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
Protection of the integrity of system status: disabled
Any where
[loaded] 5 tasks of Apple
[loading] 154 tasks Apple
[operation] 76 tasks Apple
[killed] A spot of Apple
one killed process lack of RAM
[loaded] 42 tasks Apple
[loading] 156 tasks Apple
[operation] 87 tasks Apple
[killed] 2 tasks Apple
2 killed process lack of RAM
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper7.plist (2016-05-19) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-18) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]
[loading] com.google.keystone.agent.plist (2016-05-18) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-19) [Support]
[operation] com.spotify.webhelper.plist (2016-05-18) [Support]
Hidden quotes application (/ Applications/Papers.app/Contents/SharedSupport/Citations.app)
Workflow application (/ Applications/Flux.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Hidden Path Finder Application (/ Applications/Path Finder)
Dropbox application (/ Applications/Dropbox.app)
[ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper
[ongoing] com.etresoft.EtreCheck.70432
[ongoing] com.macpaw.CleanMyMac3.Menu.57312
[ongoing] com.mekentosj.Citations.104032
com.spotify.client.100832 [loading]
[ongoing] org.herf.Flux.82912
[loading] 384 tasks Apple
[operation] 206 tasks Apple
[killed] 2 tasks Apple
Default browser: 601 - SDK 10.11 (2016-05-18)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-18) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
None
Time Machine not configured!
18% Ditto
8% com.apple.WebKit.WebContent (7)
7% UserEventAgent (2)
7% fseventsd
5% kernel_task
Top of page process of memory: ⓘ
890 MB kernel_task
590 MB com.apple.WebKit.WebContent (7)
377 MB mdworker (17)
Mds_stores 221 MB
Installed 164 MB
1.17 GB free RAM
6.82 GB used RAM (3.15 GB being cached)
Used 32 MB swap
18 may 2016, 23:48:06 self-test - spent
May 18, 2016, 20:40:21 ~/Library/Logs/DiagnosticReports/garcon_2016-05-18-204021_[redacted].crash
com.getdropbox.dropbox.Garcon - /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon
This seems to have solved some problems, but as you can see, I run not really much at the moment other than Safari, which makes me fear. Has anyone else had problems of this kind? Is there a way to reduce the amount of memory used by El Capitan, or could I possibly downgrade to something like Yosemite? Or do I just have a defective machine?
Thank you!
Memory is not the problem, OS X is not the problem, nor the computer the problem; It's the shit you have loaded on the computer. Here's a suggestion.
Install Yosemite or El Capitan, from scratch
Restart the computer. Immediately after that the chime hold down the command and R until the Apple logo appears. When the Utility Menu appears:
- Select utility disc in the Menu Utility, then click the continue button.
- When loading disk utility, select the volume (entered into withdrawal, usually Macintosh HD) in the list to one side.
- Click Delete in the main window of disk utility. A panel will fall.
- Define the type of Format Mac OS extended (journaled).
- Click on the apply button, then wait for the done button to activate and click on it.
- Quit disk utility and re-enter the Utility Menu.
- Select reinstall OS X and click on the continue button.
[Exclusive to use the foregoing authorization to theratter by khati.]
This should install a new copy of Mac OS X on the computer. Now, install any third-party software and give the computer a few hours to complete Spotlight indexing during which the computer will run slowly. Then it check to see if it works OK. Do not install any third-party anti-malware or software equipment cleaning as you had installed before. You have not need software Path Finder, CleanMyMac or other MacPaw, Spotify, or stream. Part of the problem is the installation of the software that is not completely compatible that looks like DropBox. You may need an updated version.
-
Hello
I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.
I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.
Can you suggest appropriate corrective measures to try please?
Thank you very much.
Hello
Make sure you have the latest drivers installed:
In the Apple menu, click about this Mac, and then software update.
Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.
Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:
Kind regards
Shlomi
-
Cannot install photoshop cs6 on iMac nine - "Media db error: 18»
In my company we recently hired a web designer - given its insistence on the use of the Adobe software, we decided to try Photoshop.
We downloaded a trial version and tried to install on the new iMac (no previous install of adobe stuff) we just bought for the new desigher, but... it is same not installation!
The installation process stops at 2% and an error screen appears which gives generic instructions ("restart your computer and try again") and pointing to a log file where you can read "error db Media: 18»
Of course we tried restarting the computer, cleaning of ~ / library, re - download the installer... not good - we then downloaded and run a utility to clean adobe... still no good.
Some people on the report from the internet that they have the same problem... we found several questions about the case, but no response (not to mention that 'your computer' and other generic stuff that we tried and does not work).
We then called Adobe support (Italian) and they told us that they do not supported for trial versions, as we should invisible view buy (expensive!) software, that we cannot even install! .
Can anyone here help?
Can you restart the machine Safe Mode and check then install the software.
Also you can list the files in the folder
Mac: [startup drive] / Library/Application Support/Adobe/caps /.
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Problem reinstalling OS on Imac 10.6.8
Hi, I just got re [placed my hard drive failure. Before that, I have a clean copy of 10.6.8 and all data on an external drive that was taken using Time Machine. I deleted the new hard drive is visible and functional on my iMac. Basically, I couldn't reload 10.6.8 from the external drive. As an alternative to the reloading from the hard drive, I thought that it would be viable to use my installation disc to boot from, then does this and loaded 10.6.1 on the new hard drive. I chose then software upgrades, and updates 7 downloaded system update to apply, I knew would give me until 10.6.8. To complete the installation of the software updates, it requires the system to be restarted. I chose this and toolbars will disappear from the display, leaving the background screen displayed while he goes through the process of restarting. A few hours later, he still has the same screen, so has not completed the process of restarting. If I have this ends with power off, OSX is still in 10.6.1. Any help or advice will be appreciated. Thank you.
Installation or update of Snow Leopard:
http://manuals.info.Apple.com/en_US/Snow_Leopard_Installation_Instructions.PDF
10.6.8 Combo update can be downloaded here:
https://support.Apple.com/kb/DL1399?viewlocale=en_US & local = en_US
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I just bought a new iMac and used the Migration Assistant to transfer all my programs from my old computer.
When I try to run my copy of InDesign CS4, I get the error message:
License for this product has stopped working
Error 150:30
Because the new iMacs don't have disk drives, I can't reinstall using my original DVD discs.
Adobe online support team have said that they are unable to help.
The approval of repair does not work in Yosemite
Does anyone have any suggestions?
With thanks a lot
Greg
And set the permissions on the appropriate files. The rest is between you and your Mac - what about Adobe are, that CS4 is not officially compatible with Yoesemite.
Mylenium
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CS3 re - install problem after repair collision iMac
Hello
my iMac crashed a few weeks ago while I was upgrading from CS3 to CS5.5. Bleed the disc and all software on mac. I have the newly repaired iMac back now, but can not find the original install CS3 disks, so I can not re - install. I have however original serial number and the upgrade of $1,000, but not records. Does anyone know if adobe will re-issue of my original software so I can re - install and then use the upgrade? I registered the software when I bought everything first. Tried to contact adobe, but was constantly leaving the Forum
Thank you
Vital signs
Hi, Vital,
Yes, proceed with the installation of CS 5.5. Application to the configuration for the series 5.5 numbner screen and when clicked on next would ask eligible version. This is your serial number for CS3.
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ITunes problem previous library playing on the new iMac 4K
I just bought an iMac nine 4K El Capitan 10.11.1 running with iTunes 12.3.2.35. I also bought an iPad opportunity Air 2 out of glideslope. IPad is strictly for the use of music that I am a musician. Since I am unable to "migrate", I copied my old iTunes library on a hard drive, external, built of new playlists on the new iMac and then downloaded on the new iPad. (The HD was only a way to transfer the music.)
It's just a few of the songs on the iPad part - but they all play in iTunes on the iMac. As you can imagine it's very frustrating because I spent two great to finally have a platform of music to date.
Does anyone out there have a solution to this problem. Any thoughts would be greatly appreciated. Especially of Kenichi Watanabe, who has been most helpful.
Thank you very much
Michael Fitzgerald
PS: This is my first attempt at using a Forum and don't know yet how come back for possible answers. Therefore, my email is [email protected].
I know, I'm a model. I'm sorry.
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iMac 4 k (end of 2015) photoshop screen flashing problem/bug
Hello
I'm a Retoucher, so I use Adobe Photoshop to do my job.
Recently, I bought a new iMac 21.5 (end of 2015) with the cool Retina display 4 k.
Configuration:
OS X El Capitan
Version: 10.11.3 (15 d 21)
iMac (retina 4K, 21.5 inches, end of 2015)
Processor: 3.1 GHz Intel Core i5
Memory: 8 GB 1867 MHz DDR3
Graphics card: Intel Pro Iris Graphics 6200 1536 MB
But the happiness was gone soon after the installation of Adobe Photoshop and trying to do my job. The fact is that I found a disgusting bug. My screen goes black / begins to blink/flicker (the video is here - https://youtu.be/D-5dF3dvYmM).
First my thought was - maybe it's a problem with the combinations of keys or graphics tablet. Then I turned off the Tablet and checked the shortcut key settings and tried once more - the problem has not disappeared.
Then I tried to repeat the bug. I realized that there are not any sequence of actions. Screen flickers randomly. But I noticed - fact screen to browse more often (when you use the tools brush or pad), pressing CMD, SPACE, the [] keys.
The next step was Google. I found a lot of these questions:
https://discussions.Apple.com/thread/7349449
https://discussions.Apple.com/thread/7401844
https://discussions.Apple.com/thread/7370586
https://forums.Adobe.com/message/8289188
https://forums.Adobe.com/message/8337985
https://forums.Adobe.com/message/8353487
https://forums.Adobe.com/message/8252309
https://forums.Adobe.com/message/8392296
https://forums.Adobe.com/message/8157454
I have already tried:
(1) different combinations of the parameters of the advanced graphic processor - nothing has changed
(2) passing off the coast of the use of the GPU - nothing has changed
(3) update to my OS x to the latest version - nothing has changed
(4) update Adobe Photoshop to the latest version - nothing has changed
(5) restore default settings PS - nothing has changed
There is ONLY a SINGLE REALLY WORKING solution - https://www.youtube.com/watch?v=8aGJBafQWTg
+ Chris Hong Here is a very ugly solution - I realized that this issue only happens when my cursor for eraser size is too large. I just went into preferences > slider and make the precise cursor. He stopped the issue of flashing. Although it makes the little hard work on photoshop.
It's really worked, but done PS is usless to me (and as I understood it too for many users of the new iMac 4K).
I tried to make a comeback to the iMac, but my dealer Apple told me that it is software problem, so that they can't return to my iMac and get a refund.
Dear Apple or Adobe,
Please solve this terrible problem.
I look forward to your response and resolution of my problem.
Thank you.
Yours faithfully,
Alyona
PS Sorry for my English.
Hello
I have the same problem with my iMac nine 4K, the latest version of the operating system and Photoshop was last updated.
I've contacted Apple and Adobe, but Adobe has no answer for us, and Apple says it's a software problem, Adobe has to solve.
The really unique solution for not having the flashing black screen is the one you posted, made a comment on a Youtube video: set the cursor as "accurate".
I agree with your prayer: Please Adobe and Apple fix this bug!
Tatiana
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Safari and Firefox Log-in problems
I have problems to connect to some Web sites. In particular, Facebook and Spotify.
When I open either my wife login/password details are displayed. I change mine by changing my user name and then selecting my details in the automatic fill pop - up. AutoFill completes the password for me. When I click on the "connect" button or either of these Web sites, instead of my contact information is passed to the site Web and my version, opening, the connection details get switched back instantly on the IDs of my wife and get his version of web pages instead.
To add to this, Spotify now goes directly to the newspaper to my wife and no longer gives me the ability to insert my own login information.
I'm under El Capitan on an iMac nine (iMac retina 5K, 27 inches, end of 2015) which has just migrated from a backup Time Machine created by my mid 2007 iMac who unfortunately died last week. This re-switch ID problem didn't happen on my old iMac.
Only a few sites present me this problem so far.
Is there a setting I need to adjust to prevent the connection back to the details of my wife?
Disconnect from Spotify first, then sign in with your user name and password. In type manually.
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