Safe Start blue screen

Has been affected by a virus "Antivirus XP 2010" that has created multiple questions. I was able to fix/repair most, but this one;

When I try to start in safe mode, I get the blue screen message

A problem has been detected and windows has shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer.  If this screen appears again, follow these steps:

Check for viruses on your computer.  Remove any newly installed hard drives or hard drive controllers.  Check your hard drive to ensure that it is properly configured and completed.  Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information: * STOP: 0x0000007B (0xF789E524, 0xC0000034, 0x00000000, 0x00000000)

Once it loads I can't go out without having to reboot.  System does very well with regular departure upward.

From what I read on other threads, this can be linked to the automatic updates of windows that came while I was working on the fix for virus.  The update loaded everything but Windows Malicious Software Removal Tool (KB890830)

Is there an easy (I'm not technical real) way to find and remove the problem?

Any help would be appreciated.  Thank you

The removal of Antivirus XP 2010 process is well documented.

This means that people have got their systems infected by the malware on goal several times and practical detached until they understand the malware and how it works well enough to write a removal procedure.  They made things difficult for you.

You can mess around with other things to try that might work sometimes, or you can follow the procedure that someone has already figured out that works all the time.

If you faithfully follow the removal instructions and you still have questions, there is link at the bottom of the instructions for further help.

I have never reinstalled XP to resolve this problem.

Here is the link with the instructions:

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

Tags: Windows

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    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

    Thank you.

  • BLUE SCREEN: UNABLE TO START EVEN IN SAFE MODE

    Hi, I have Windows XP Home Edition. My PC was working fine last night that running slow exemely.  Tried to launch today, but he gave me the following message is displayed:

    "A problem has been detected and window has been closed to prevent damage to your computer.

    Disable or uninstall any anti-virus, disk defrag, backup utility.  Check your hard drive recording, search for updated drivers.  Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    If you need to use Safe Mode, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical information:

    STOP: 0 X 00000024 (0 X 00190203, 0 X 00000000, 0X81B4EDE8, 0XC0000102). »

    I can't start in safe mode, because it keeps returning to the blue screen!

    Would be grateful if Microsoft Technical support or someone has an answer.

    Thank you

    Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2) when you post in a forum or a newsgroup. Please do it in your next reply.

    How your problem/question is related to the Windows Update feature?

    CF. http://aumha.org/a/stop.php#0x24

    CF. http://msdn.microsoft.com/en-gb/library/ms793935.aspx

    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Blue screen. Windows does not start. Even on Safe Mode!

    When I turned on my laptop the windows logo and everything is in place. But then comes the black screen and ask the options to start windows normally, start in safe mode, ect. I chose to start normally, then a blue screen appears which says that the computer has shut down to prevent damage. He said that I had to disable all anitivirus and other things that I don't have to read. I tried every other selection as start in safe mode, start in safe mode with command prompt, in the other options, I get the same blue screen. I really need to get this problem fixed. I have no CD of installition XP, I have no CD of restoration, I have nothing to work with, so I just need to know a way around it.

    There is no magical way around that without any installation disc. Most laptops come with a picture of factory restore on a special partition on the hard drive. The factory restore process is normally called by pressing a key of function (such as F11) to start the computer. There will be a message as to what function key press the screen when you start your computer. You can also consult the manual of your computer or the computer mftr.'s site, or contact technical support to learn how to restore your computer if you plant from each computer mftr. He does it differently - sometimes even between models.

    These machines also generally have a utility to create physical recovery disks in case the hard drive needs to be replaced or the factory restore image is somewhat damaged. If you have not created the recovery image recovery physical and damaged disks, contact technical support of computer mftr. to order a set of recovery disks. It is normally very expensive, around $20-25.

    Before you try to restore the computer, you must determine if the material is good. You can test yourself:

    http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

    A good troubleshooting step is to start with a Linux Live CD. I like Knoppix, but there are others. This has two advantages: 1) if the system works, you can back up all the data that missed your last backup; and (2) with the machine running Linux allows to determine whether the problems are caused by software or hardware. If the machine is unbearably slow and/or Linux cannot run correctly, you know that the hardware is at fault. If the machine behaves perfectly under Linux, you know that the software (Windows) is at fault.

    If the equipment is faulty, if you replace it or not depends of which component is bad and the age of the machine.

    If the material is good (maybe Windows has been severely infected with a virus/malware and that's why he no longer starts for example), then perform a restore if you plant using any method has been provided by the computer laptop mftr.

    If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
    MS - MVP - Elephant Boy computers - don't panic!

  • Start normal mode after windows xp bar charge it gives black screen and in safe mode it gives blue screen

    Victorinox original title: Black scree & blue screen...

    So my laptop that is running Windows xp, start in normal mode after windows xp bar charge it gives black screen and it stays like this, and in safe mode it gives blue screen, what can I do? I need your help atleast to save the files to my hard drive...

    Hello

    · What is the error code or error message that you receive when the computer starts in safe mode?

    · Were there any changes made on the computer before the show?

    · What is the number and the model of the computer?

    · Who is the service pack installed?

    Try the methods below:

    Method 1: Disconnect all the devices connected to the computer such as printers, scanners or USB hard drives and restart the computer and check if that helps.

    Method 2:

    Try to start your computer in last known good configuration. You can check the link for the procedure: how to start your computer by using last good known Windows XP Configuration: http://support.microsoft.com/kb/307852

    Method 3:

    You can follow the steps listed in the link: after the Windows Logo appears, or after you log on Windows, a Windows XP computer can display the wallpaper, a black screen or a blue screen: http://support.microsoft.com/kb/318027

  • I have a blue screen I can't start and I don't have a boot disk I can't start in safe or any type of mode

    I have a blue screen I can't start and I don't have a boot disk I can't start in safe or any type of mode

    ccorr,
    Thanks for posting on the Microsoft answers Forum.  You will need to provide additional information.

    What version of Windows and service pack level are you?
    Do you get any error messages?
    If something has changed on your system prior to this issue (hardware or software)?
    What "Startup disk" do you have?  It is the manufacturer of PC?

    Here are a few things to try:
    The first thing to do is to boot your system and start pressing F8 as soon as it starts booting.  You will get the Windows startup options screen.  Select "Disable automatic restart in the event of system failure" and let it restart.  When it starts, it can now stop with an error screen and give an error message and code.

    Disconnect all external devices (printers, USB Hub, drives external, etc.) and try to start.

    Post back with the error information and results. Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

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